MacDailyNews - Where Mac news comes first

Nov 19, 09 - 01:16 pm Comment from: ericdano

Sony had an online store. Then they closed it. Why do it again?

"tentatively called Sony Online Service"... um, I hope they don't use that. Sony Online Service... SOS... isn't that a cry for help?

Nov 19, 09 - 01:22 pm Comment from: chabig

SOS? Great name...

Oh boo hoo! Sony are "losing" heaps of money. Like so many other companies that claim to be "losing" money, I'll bet their board of directors are still paying themselves millions.

Nov 19, 09 - 01:36 pm Comment from: Amazin1

Sony is a great example of how you screw up a brand so badly it almost becomes a laughing stock. Furthermore, they are an example of what can happen to Apple if it ever loses focus on it core principles. It is so sad to see what has happened to Sony and it seems like it has no possibility to ever properly recover.

Nov 19, 09 - 01:38 pm Comment from: Think

Last week while home sick I found the PSP the kids have ignored over an iTouch. I charged it up and played around with the various choices.
Has a system update, turned on wifi and connected to the Internet, downloaded some game demos, tested Remote Play and just generally messed with anything I could.

What did I learn?

How bad their human interface is on that product every step of the way. Sony does not make it easy to find out any info on anything they make. It's all glossed over with vague terms.

What was fixed or new in the latest software update? Never could find out. Just had to blindly update and hope for the best.
What capabilities does Remote Play have? Not easy to find, just a short PR blurb about it. Every one of our PS3 games will not run. Well gee that makes it rather useless. Think Sony could have a decent Web page dedicated to explaining all this.

Want to read a manual online? Oh that is painful, just makes you want to throw it against the wall sometimes.

Then the best, downloading a demo? Picked a few free demos to download and it throws some very long cryptic number error code onscreen. Can't do it. I grab the laptop and googled the error code and found sites and hundreds of users bitching about this same thing.
I then notice the dates on some of these posts. Last year for some of them and every month of this year. Right up to November. People still having problems downloading to the PSP.

No answer from Sony. I then lucked out on a long post of many users and one guy stumbled upon a backwards way of getting it to work. I tried it and it worked. But it was a stupid way to work and Sony I don't think would endorse it either.

What am I getting at?

You may not realize how great Apple is at making gadgets work well, easy to figure out and well documented if you need to info on them.

Nov 19, 09 - 01:57 pm Comment from: cptnkirk

Last week I was in a Sony store looking at HDTVs. the clueless salesman didn't even know how to change the disc in the blu-ray player when I asked to see some action moves on the screen I was looking at. He didn't know that the remote for the blu-ray was wireless. This would never happen at an Apple store. Pitiful!

So they are copying bits of Mobile Me as well as the Apple store. Aaah if it doesn't work just copy more eh.

Nov 19, 09 - 02:12 pm Comment from: qka

Howard Stringer gets more free passes and unwarranted do-overs than you-know-who.

Or maybe we don't know. Who?

Think; You're absolutely right, Apple's UI is light years ahead. We just don't appreciate it fully until we're trying to use some crappy Panasonic/Samsung/Fujitsu interface that look like it was designed by high schoolers.

Nov 19, 09 - 02:23 pm Comment from: Deus Ex Technica

@Think

Next time, try chicken soup.

Nov 19, 09 - 02:25 pm Comment from: Follower

@qka - There's no chance MDN will ever supply you with any significant answer to your question. No chance.

SOS also jumped out at me. That name won't happen.

@Think -

You ever spent any time in the Apple support discussion forums? Very similar experiences.

Nov 19, 09 - 03:15 pm Comment from: HMCIV

I'd only use the Sony video upload service it it were a monthly subscription and videos had to be converted to a proprietary format.

Nov 19, 09 - 03:33 pm Comment from: thethirdshoe

SOS. It must come out different in Japanese.


"Sony will try to differentiate its service from iTunes. One example: Users will be able to upload videos shot on camcorders, save photos taken with digital cameras, and post other digital content to their personal online accounts."

Taken. They're called YouTube and Flickr. He must not get out much.

Nov 19, 09 - 03:35 pm Comment from: thethirdshoe

@HMCIV
AND all your videos and pictures belonged to Sony forever and they could do whatever they wanted to with them.

S.O.S - they must be joking right? I nearly drop my sandwich from laughing out loud.

Nov 19, 09 - 03:58 pm Comment from: jtc

HAHA first thing I noticed... SOS.. too funny You just know its gonna fail based on the name

Nov 19, 09 - 04:29 pm Comment from: BluefinPro

S.O.S?
Sh*t outta Sony?
Really?

That's their iTunes killer?
uhm... OK.

Would be a good idea if people used it, but they don't

Nov 19, 09 - 10:27 pm Comment from: m159

In the article it says "creating software to sell online services and content is Sony's best hope of improving its fortunes. Sony has been too focused on hardware, It has to focus on delivering digital entertainment to consumers."

Guess what Apple learned? People are more willing to pay for hardware, and that's where Apple makes its money, certainly not much from the iTunes store. That said, Sony actually owns the content and so may make a little more. But still.

BTW, Sony tried their own branded retail stores too. Failed.

"Did we mention that Howard Stringer is a failure and should be fired?"

Let Mr Stringer stay as CEO for as long as it takes.

Something sounds familiar to me.

Yes, Sony will realize that Sony Online Service will be shortened to S.O.S. (arousing ridicule), so instead they can shorten it to Sony On Line.

S.O.L.

SOS... LOL!

I just realized that SOS is not just help in morse code but it was also a slang abbreviation used by WWII GIs for a certain unpalatable meal