Analyst: Apple’s iPhone could develop ‘screen-deadness’ over time
Friday, August 10, 2007 - 11:17 AM EDTCould Apple's iPhone develop "screen-deadness" over time?
Nomura International analyst Richard Windsor in a note to clients says that the property rights for the iPhone touchscreen's chemical makeup were purchased from a bankrupt Finnish firm that could not solve degradation and loss of sensitivity that developed over time; typically within three to six months.
"While Apple should have been aware and fixed the problem, the broker said, only time will confirm that all is well with that touch screen," Aude Lagorce reports for MarketWatch.
Full article here.
Charlie Sorrel blogs for Wired, "Reports are surfacing about dead spots on the iPhone touch screen, usually a strip about a half inch from the top. Restoring and resetting the phone don't seem to help, so it looks like a hardware problem."
Sorrel reports, "Apple employees are familiar with the problem and recommend sending the iPhone in for a three day repair, although if you want a phone in the meantime it'll cost you $29..."
Full article here.
Philip Elmer-DeWitt blogs for Business 2.0, "Apple (AAPL) has responded swiftly to scattered reports of 'dead spots' on iPhone touchscreens -- and received high marks from users for the speed and efficiency with which defective devices were replaced."
"Customers who returned their iPhones with 14 days of purchase have been given a new one on the spot. Others have been issued loaner iPhones -- sometimes for free -- while their units were sent out for repair," Elmer-DeWitt reports.
"So far the number of iPhones affected seems to be small... Although Apple has not yet responded to press inquiries, its support staff has been unusually pro-active, even monitoring online complaints and stepping in unbidden," Elmer-DeWitt reports.
Full article here.
[Thanks to MacDailyNews Reader "Vague Nomenclature" for the heads up.]
MacDailyNews Take: Apple investors: If you haven't already, brace.
Apple has too much riding on this not to have understood the issue and have fixed the problem described by Richard Windsor. Likewise, Apple has too much riding on this not to diligently, appropriately, and rapidly fix any (isolated or widespread) problems that iPhones develop over time - touchscreen or otherwise.

Ruh Roh!