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Apple: Apple TV 3.0 users should update to version 3.0.1 immediately
Saturday, November 07, 2009 - 06:57 PM EDT

Apple's Apple TV Team has sent out an email advising Apple TV to upgrade immediately:

If you've installed the Apple TV 3.0 software update, you should immediately update to version 3.0.1. This prevents content from temporarily disappearing until it is resynced.

To update your Apple TV software:
1. Reboot your Apple TV (unplug the power cord and plug it back in)
2. Select Settings > General from the main menu
3. Select Update Software
4. Select Download and Install

Note: Your Apple TV will conduct a restart, which is followed by the Apple logo and a status bar.

For more information, please refer to Apple's support article (TS3116) here.

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Reader feedback page 1 of 1 pages:
Nov 07, 09 - 08:14 pm Comment from: rwahrens

Done. Took five minutes, start to finish. I'd had no issues, but the email seemed pretty adamant that it was necessary.

Nov 07, 09 - 08:19 pm Comment from: Bonemill

Now it's really snappy!

Nov 07, 09 - 08:30 pm Comment from: Botvinnik

guess I was too late, it's rewriting all my music files to tv hard drive after I updated.

Nov 07, 09 - 08:31 pm Comment from: Mac4lfe

Installed and now downloading and watching GI Joe. Yeah, I know. My Kids made buy it.

Nov 07, 09 - 08:34 pm Comment from: Mac4lfe

Content disappearing would not have affected me though. I have my old Powerbook pulling iTunes server duties with a 500GB hard drive attached. So all music and movies are streamed to the Apple TV.

Nov 07, 09 - 09:33 pm Comment from: Robert Downey

Am I the only one who noticed that the email did not come from apple.com? It looks like a phishing email to me and I haven't updated yet.

Nov 07, 09 - 09:35 pm Comment from: Heather

I just did the update. The only content that was left on my Apple TV was photos. All the movies, music and music videos were gone. I stream most of the time since I have the original 40 Gb model, anyway. iTunes is now re-syncing the music and music videos. I'm not bothering to sync the movies since it doesn't hold enough. Streaming the movies is much more efficient. I wish I could connect a hard drive! Someday...

Nov 07, 09 - 09:41 pm Comment from: Gone Nuts

I did the update without any issues. It "seems" to resolve another issue that 3.0 was giving me where the screen graphics would get garbled up a bit when I scanned down my music list. Seems to be resolved in 3.01. Anyone else had this issue?

Nov 07, 09 - 09:59 pm Comment from: BlackWolf

This is how they stole back the teathering option!

Nov 07, 09 - 10:40 pm Comment from: Skabeetle

I've been having several issues since updating. I use the AppleTV everyday so I was very disappointed. I had actually been trying to figure out how to roll back to Version 2! Hope this fixes all of my issues!! Love the AppleTV!!

Nov 07, 09 - 10:50 pm Comment from: Mac Man By Choice

Will do this tomorrow. My unit has been acting buggy since updating to 3.0. It will not consistently stay connected via wireless to my iTunes. Just today I was wondering if there was an update. Hopefully this will fix the buggy performance I've been experiencing.

Nov 07, 09 - 11:32 pm Comment from: twilightmoon

BlackWolf,

What tethering option?

Nov 07, 09 - 11:44 pm Comment from: iWill

Since version 3.0, we've noticed some occasional video tearing at the bottom of the screen on some rented movies. Both HD and widescreen.

Hope 3.0.1 fixes this..

Other than that, we generally like the new direction of the interface.

Nov 08, 09 - 01:28 am Comment from: Cubert

D'ooohhhhhh!!!!!

Nov 08, 09 - 01:55 am Comment from: ecrabb

Nice QA, Apple! A real bang-up job! The YouTube viewer was buggy and crashed the AppleTV repeatedly, and now all my content is completely gone. What is this, a Microsoft product?!??

Time to drag out the archive DVDs. Oh well, I guess there was nothing better I had to do for a couple of hours tomorrow. Grrrrrrrrr...

Nov 08, 09 - 02:02 am Comment from: ecrabb

I wrote to soon. After I updated and rebooted, the content all seems to be there. But, the menu seems to hang inexplicably for 10-20 seconds.

Get with the program, Apple!

Nov 08, 09 - 02:59 am Comment from: OpJ

Will updating to 3.01 allow me to:

1) hook up external hard drives directly to AppleTV and browse them?
2) view divx files without first transcoding them to mp4?
3) watch hulu from my AppleTV
4) let me use AppleTV to browse directories on my macs?
5) let me access network shared drives using Samba?

(You know, all the stuff Tiger could do without being specifically crippled by Apple?)

5) stop AppleTV from becoming unresponsive for five minutes every time I access a shared library?

If not, I guess AppleTV will just remain the least-used piece of Apple equipment I've every had...

Nov 08, 09 - 03:51 am Comment from: Markim

I didn't have problems with my content on 3.0. It may have to do with it though that I had to reset my Apple TV to factory settings. My Apple TV is hooked up to a projector and I had already turned off the projector when Apple TV asked me to update to the new version. Usually I turn off my Apple TV by holding down the MENU button for three seconds to go to the basic menu and then hold down the play/pause button for three seconds to have Apple TV go to standby. And then I unplug it so save power*.Well, if the update message is showing this doesn't work and I accidentally pushed the power switch. My projector was already off and so I could not see what Apple TV tried to tell me. I think I must have started the update process already by accident and so I had to do a factory reset and upload all my content again. Maybe this is why I didn't see any problems that were described since the content on my Apple TV was loaded with version 3.0 and not an earlier version.
*I measured one time the power consumption of the Apple TV. On (but I don't remember if it was playing a movie) it consumed 22 W. On standby it still consumed 18 W which is huge. Modern devices usually use less than 1 W or really just like between 0.1 and 0.3 W. I suppose there will be a new Apple TV coming next year early in the year since the current Apple TV does not correspond to the European power consumption conformity that starts in 2010.

Nov 08, 09 - 06:14 am Comment from: British Mac Head

@OpJ
google for Patchstick.
I've meen using it for ages. You just need a USB memory stick and you can put SSH, FTP, AFP, Perian for all your codec needs, Boxee, XBMC, even a Webkit based web browser.

I've been using it now for about a year. Makes mt AppleTV a far more useful piece of kit.

Nov 08, 09 - 06:27 am Comment from: Yours Smugly

It's funny really how a .0 release is always in the need of a quick .1 or .0.1 fix. Does anybody ever test software before the release anymore?

Nov 08, 09 - 07:00 am Comment from: @OpJ

I would hate to be your significant other.....

I'm sure it wouldn't be very pleasant attempting to meet the false and unreasonable expectations that were solely established by my partner, and which had never been advertised or promised.

Enough said.

Nov 08, 09 - 10:40 am Comment from: emanon

@twilightmoon...

Blackwolf is referring to the iPhone update from 3.0 to 3.0.1 whereby Apple blocked a patch to enable tethering on.

Nov 08, 09 - 12:17 pm Comment from: DLMeyer

OpJ ... we get your point. This is, essentially, a re-purposed Mac mini and it's disappointing to have so many features - features that could <b>obviously/b> be useful to the owner of such a device - hidden from the user.
Every feature on your list would add a menu item and add to potential confusion. This device was not intended for use as a "computer", was not marketed as having those features available, so Apple has not broken any promises to you over them. Disappointed your expectations? Fine. YOUR problem.

Nov 08, 09 - 01:29 pm Comment from: Sum Jung Gai

Before this update came out, all my content APPEARED to disappear on Apple TV 3.0. But I simply rebooted it and it was back. It was just a display bug.

Nov 08, 09 - 04:11 pm Comment from: Opj

See dlmeyer, the problem is that unlike a lot of mdn fanboys I don't live in Steve jobs rectum living on a steady diet of his shit pellets. There are things the appletv is perfectly capable of doing, that tiger is perfectly capable of doing, and that would greatly increase the utility and popularity of the device. These aren't things that apple would have had to add to apple tv, these are things that apple had to take out. Moreover each software update by apple erases attempts by others to restore functionality native to tiger and the hardware the appletv is made from.

Fine, be happy sucking Steve's dick, and enjoy his hobby. Personally, I think the apple suckups around here would deride any other company for the same behavior.

Nov 08, 09 - 10:28 pm Comment from: Ampar

Windows 7 was not my idea.

Nov 09, 09 - 07:12 am Comment from: Davecc

Do not update to 3.0/3.1.

http://discussions.apple.com/category.jspa?categoryID=197

Nov 09, 09 - 08:07 am Comment from: LOL

Thanks to 3.0....Apple TV is now an unmitigated disaster! It is STILL a Hobby Folks!!!

Nov 09, 09 - 10:41 am Comment from: NCIceman

I know it's off topic, but apple tv is the one apple product I skipped. I have a mini that I use as a media server, and though I don't have the apple tv interface, I do gain a lot more flexibility as to what kind of content I can play on it.

Apple TV is for itunes content; if you do a lot outside of iTunes, then I recommend another solution like a Mac Mini and software like Plex....

Nov 09, 09 - 11:57 am Comment from: jaundiced

Great with 3.0; just as great with 3.0.1.

I have to ask an obvious question. This is NOT to impugn anyone's experience or intelligence, but why are there so many problems with a piece of hardware that simply plugs in like any other piece of audio/video gear and, on paper, can't be customized by end users?

Nov 09, 09 - 05:34 pm Comment from: at Opj

yeah, and if your wife went both ways she would be far more useful too

Move on Douchebag

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