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Fri, Aug 29, 2008 - 03:44 PM EDT  —  AAPL: 169.62 (-4.12, -2.37%)  |  NASDAQ: 2369.99 (-41.65, -1.73%)

Apple debuts comprehensive online Mac video tutorials
Wednesday, January 30, 2008 - 10:48 AM EDT

Apple has debuted "Find out how," a comprehensive new section featuring video tutorials along with text articles.

The video tutorials currently offered are organized into the following sections:
• Mac OS X
• Photos
• Movies
• Web
• Music
• Documents

Users can also download the videos to iTunes.

Apple's "Find out how" video tutorials can be found here.

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Jan 30, 08 - 12:00 pm Comment from: G4Dualie

Good. Keep refining the video tutorials until you have the makings of sixty-second television commercials!

Jan 30, 08 - 12:01 pm Comment from: Ampar

The video tutorials currently offered are organized into the following sections:
• Mac OS X
• Photos
• Movies
• Web
• Music
• Documents
• Sell your POS Windows PC on eBay
• Forget you were ever tortured by Microsoft and Windows

Jan 30, 08 - 12:02 pm Comment from: DLMeyer

Just sent one of the links off to a buddy who just purchased an $800 HP and is having huge problems getting it to run acceptably. Mostly with memory management and HD access - hasn't tried the printer ... yet.

Jan 30, 08 - 12:04 pm Comment from: MadMac

Mr Meyer,

Friends don't let friends run windows!

Jan 30, 08 - 12:09 pm Comment from: Cubert

Sweet Jesus, Apple has finally listened to us!!!

Now, the tidal wave may start.

Jan 30, 08 - 12:09 pm Comment from: Wakey Wakey

They have been there for weeks.

Jan 30, 08 - 12:19 pm Comment from: macromancer

"Good. Keep refining the video tutorials until you have the makings of sixty-second television commercials!"

I LOL'd. As soon as I saw the headline I knew someone was going to make some comment associating these with some sort of commercial/infomercial.

I'll file this one under W, for Wow that didn't take long.

Jan 30, 08 - 12:22 pm Comment from: ken1w

That "Download Mac OS X videos to iTunes" link on the Apple web page is pretty slick. It subscribes you to a podcast, so you get them as they come out. Apple is becoming a Service Provider, with sales being just one of the provided services. In addition to these online training videos, the physical Apple Stores are becoming more service oriented, with prominent training focus. That's a really smart and well-timed move.

Jan 30, 08 - 12:38 pm Comment from: deepdish

I like the idea of hour long infomercials during the holiday season.

Reminds me of Ross Perot buying long campaigning commercials.

Maybe even an Apple Cable Channel?

Jan 30, 08 - 12:39 pm Comment from: Jubei

@ken1w

Yes its an awesome idea to get them in iTunes PodCast. Now with ATV at home, I can get users who are a little confused from going to Mac from Windows, or unsure about what a Mac is.

Jan 30, 08 - 01:05 pm Comment from: Steve

Brilliant! I remember similar videos turning up last year for the iLife suite. I've said it before and I'll say it again: Apple has the best user support in the industry. No one else in the software, hardware or electronics field generally has a website even close to this. Get your answers from FAQs, manuals online, tech specs for any previous Apple machine available, support groups for the things not answered by the manuals, educational video tutorials. And then there's real live geniuses for anything that can't be solved through your own diligence.

I'll say it again: Brilliant!

Jan 30, 08 - 01:08 pm Comment from: Sid

In December I switched to MAC. One of the things that helped me decide was watching the Garageband tutorial on the Apple website.

Jan 30, 08 - 01:13 pm Comment from: Ampar

Sid,
Welcome to the fun side of personal computing!

Jan 30, 08 - 01:33 pm Comment from: Spark

Sid,
Welcome. Note: It's Mac, not MAC. (said in the most nicest way)

Jan 30, 08 - 01:48 pm Comment from: Yours Smugly

Another sign of the expanding market share of Macs.

Jan 30, 08 - 01:55 pm Comment from: macromancer

"Welcome. Note: It's Mac, not MAC. (said in the most nicest way)"

Yes. MAC is a cosmetics store (we used to get their packages sometimes at the Apple Store where I worked.

The product is Mac, iPod, or iPhone
The company is Apple.

It's OSX (oh-es-ten) not Oh-es-ex

This concludes our Mac product nomenclature tutorial.

And yes, welcome to the fun world!

Jan 30, 08 - 02:11 pm Comment from: The Other Steve

Great, but most people will never see it.

There needs to be a big link on the HOME page of Apple.com!!!

Jan 30, 08 - 02:42 pm Comment from: ron

@Spark. most nicest???? English as a second language.

Jan 30, 08 - 03:34 pm Comment from: coolfactor

@macromancer

It's "OS X", not "OSX".

These videos are awesome. Just sent the link to my MUG.

Jan 30, 08 - 08:08 pm Comment from: Hint Hammer

Agreed, there needs to be an easier way to find these.

Currently:
Apple.com > Mac tab > scroll to mid page > choose Category > choose from 'Featured tutorials' or scroll down, then choose from 'All tutorials'

Suggested:
Apple.com > Find Out How tab > choose App > choose tutorial

Jan 30, 08 - 08:33 pm Comment from: Billy Bob

This is excellent. I convinced my Dad to get a Mac and he's totally frustrated because it doesn't act the same way that his old Dell WinTard machine did. I sent him the link, hopefully it helps him out.

Jan 31, 08 - 12:03 am Comment from: Sammy

Awsome. Let's face it. The 'instruction' manuals that come with any new Mac are a bit thin and light on datails. Full of telling you what's on the computer but not actually telling you how to use it or the apps. Fair enough, a few minutes fiddling it dosn't take long to figure out a Mac. But to the 'been using windows for years' user this will be a great help. They need to get the guys from the Mac ads to do them. Lighten 'em up a bit. The kids will catch on, they are the future market.

Jan 31, 08 - 12:12 pm Comment from: Rudge

This is fantastic! I go over to Yahoo! Answers quite a bit and there's always some new Mac user there that has questions on how to do things with the Mac. Unfortunately, they always have some Windows Nazi telling them to throw it away and get a Windoze PC. It would be great to just refer them to this site:

http://www.apple.com/findouthow/macosx/

I hope that we'll see more of these made available in the future. Maybe it will even encourage people into making their own and sending them out. Stuff like syncing your iPhone to your computer and connecting to a Windows company network would be great.

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