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Apple posts ‘incompatible software’ and ‘printer, scanner driver’ info for Mac OS X Snow Leopard
Thursday, August 27, 2009 - 11:30 PM EDT

Apple has posted a new Knowledge Base article, "Mac OS X v10.6: About incompatible software" (HT3258) which explains, "Mac OS X v10.6 Snow Leopard is designed to protect your Mac from certain incompatible software that can quit unexpectedly or cause other issues in Mac OS X v10.6. During installation, Snow Leopard moves known-incompatible software to a folder named Incompatible Software at the root level of the hard drive. If you see this folder on your Mac, use the table below to check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available."

Apple provides a table listing "Software restricted during installation and migration."

Apple's KB article explains, "After installation if you try to open ('launch') software known to quit unexpectedly, Snow Leopard will prevent the application from opening and you will receive a dialog notifying you of the incompatibility. If you see such a dialog on your Mac, use the table below, then check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available."

Apple provides a table listing "Software restricted from opening."

Full article here.

In addition, Apple has also published another KB article, "Mac OS X v10.6: Printer and scanner software" (HT3669) which "lists software provided for printers and scanners. This software can be installed from the Mac OS X Install DVD, and updated by using Software Update (some models have software available through Software Update only)."

"By default, Mac OS X v10.6 Snow Leopard installs software supporting the printers currently used by your Mac (if available), nearby printers on your network, and popular printer and scanner models. If you click the Customize button while installing Mac OS X v10.6, you can choose to install software only for printers currently used by your Mac (de-select all Printer Support options, except for 'Printers Used by This Mac', or you can choose to install all of the printer and scanner software that is available from the Mac OS X Install DVD (select all Printer Support options, including 'All Available Printers')."

"To get software for printers that were not installed during the Mac OS X installation process, choose Software Update from the Apple menu, allow it to complete the process of 'Checking for new software,' and then connect your printer or add it using the Print & Fax pane of System Preferences. If software for your printer is available through Software Update, you will see a prompt asking if you would like to download and install this software. If you do not have access to the internet, you can insert the Mac OS X Install DVD and use Optional Installs to install the printer software available from the DVD."

Full article, along with the complete list of printer and scanners that are supported with Mac OS X v10.6, here.

[Thanks to MacDailyNews Reader "James W." for the heads up.]

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Aug 27, 09 - 11:45 pm Comment from: raginghard

No SL driver for my HP Color LaserJet 2600n yet. :-(

Aug 28, 09 - 12:08 am Comment from: montex

My 14 year old Personal LaserWriter 320 is still going strong. Connected to my Time Capsule through an Asante LocalTalk bridge, it may be slow but it still churns out pages like a champ. And supported in SL. Let's see a 14 year old Dell printer keep up with Windows 7.

Aug 28, 09 - 12:29 am Comment from: Zaphod

@montex

Apple made solid printers back in the day!

I have a client with a perfroma 475 and an apple imagewriter II (dot matrix!) that they use to run their business! everything still "Just Works" smile

Aug 28, 09 - 12:43 am Comment from: smaugthewyrm

the opencl compatibility chart is what i am watching for. my ati3870 is not currently supported... even though the architecture is in place.

Aug 28, 09 - 01:26 am Comment from: Mr.Fergus

Apple never "made printers" they rebranded printers like Dell still does, most of the printer with an Apple logo are in fact Canon printers, I was working at Apple when this was going on. I still use Canon printers to this day, Apple choose Canon because of their quality. If you check the serial label on the printer you will find in small print "made for Apple by_______"

Aug 28, 09 - 01:27 am Comment from: Scarbro

Why is Aperture on the incompatible list? That makes no sense!

Aug 28, 09 - 01:41 am Comment from: @Scarbro

The current version of Aperture is 2.1.3

2.1.1 and earlier are not supported.

Aug 28, 09 - 02:01 am Comment from: flappo

i had a laserwriter IIg for over 6 years - man that thing rocked

Aug 28, 09 - 02:35 am Comment from: Cubert

My Epson 777 still rocking on my Cube after almost 9 years!!!!!

(props to Zune Tang for his(?) enthusiasm in all things geeky)

Aug 28, 09 - 02:47 am Comment from: doc

Will my 10mb SCSI external still mount?

Aug 28, 09 - 03:07 am Comment from: Tommy Boy

Good, nothing I own is on the incompatibility list.

Aug 28, 09 - 03:23 am Comment from: HMCIV

It keeps moving all my M$ apps there. Weird

Aug 28, 09 - 06:33 am Comment from: No doubt

If MS had sold an operating system with as many incompatibilities, the Apple fanbois would be spewing their "righteous" indignation. However, when Apple releases an OS with significant incompatibilities there is little condemnation from the fanbois. I reckon Apple fanbois expect more from MS than Apple.

Aug 28, 09 - 06:44 am Comment from: Flashlx

@No doubt
These were my thoughts as well. Everything always worked before as apple had supplied all available drivers. Now with the reduced size, it's easy to see where they cut back. Now it will be like MS.

MDN word "often" as in, "I hope I don't need to do this too often"

Aug 28, 09 - 07:08 am Comment from: Grrrilla

I think this is a brilliant move. Via Software Update you can get what you need, when you need it, but you don't have to fill your hard drive with a bunch of useless crap. Just because disk space is cheap doesn't mean we should have to waste it. And this takes the guesswork out of figuring out what you need and finding and deleting what you don't. My desktop sees a new USB or Firewire device maybe once every 3 years (or more). Why carry drivers for the other 657 that were ever on the market?

Aug 28, 09 - 07:16 am Comment from: vanfruniken

@doc

Are you still relying on a 10mb SCSI drive?

Not a very impressive capacity.
10 milli-bits of capacity!

Time to ditch it!

Seriously, even 10 MB (megaBytes) is not worth much trouble. In this day and age we reason in terms of hundreds of MB if not a few TeraBytes.

Aug 28, 09 - 07:25 am Comment from: Ray

Windoze mentality:

What?!?!?! Wordperfect 2.0 is no longer supported!?!?! I am boycotting the upgrade!

just my $0 .02

Aug 28, 09 - 09:15 am Comment from: lurker

Canon PIXMA 800 Scanning not supported. Arrrgh! Canon never produced a driver for the last scanner when OS X came out.

Aug 28, 09 - 09:19 am Comment from: shen

"If MS had sold an operating system with as many incompatibilities, the Apple fanbois....."

To quote someone from a recent town hall meeting, "on what planet do you spend most of your time?" Every windows version i have ever done has dozens more incompatibilities than that tiny list. they just don't warn you first.

Trolling fail. Try again.

Aug 28, 09 - 09:26 am Comment from: Jeff

Non of my Office Xerox DC or WC printers are supported, and non of my Production Xerox Nuvera 144 \ 288 or DC 5500 printers are supported., My eSATA card is not supported. This is a Bag of hurt SN is on a truck to be delivered in the next 2 hours and I don't think I can use it!!!

Aug 28, 09 - 10:33 am Comment from: iworker

This is one of the reasons why I always wait for updates from external hardware manufacturers and from Apple. My excellent scanner, the Canon 5200F isn't supported. Damn it, I hope Canon updates this very soon. There's no way I'm updating so I can then dump a perfetcly good scanner. For the windows' supporters my printer is supported.

Aug 28, 09 - 10:36 am Comment from: AAPLguy

""If MS had sold an operating system with as many incompatibilities, the Apple fanbois....."

To quote someone from a recent town hall meeting, "on what planet do you spend most of your time?" Every windows version i have ever done has dozens more incompatibilities than that tiny list. they just don't warn you first."

Amen. Vista had more incompatibilities when it released than it had "compatibilities". LOL

Aug 28, 09 - 10:56 am Comment from: readymade524

"fanbois"

Are you by any chance a 12 year old girl?

Aug 28, 09 - 11:07 am Comment from: Spark

"No Doubt" obviously didn't look at the KB articles mentioned. The lists of incompatible apps is very short, and comprised primarily of older versions of apps for which there is a newer, compatible version. Still using Parallels v3? Well you should've upgraded to v4 by now anyway.

Aug 28, 09 - 11:10 am Comment from: Another IT Guy...

"If MS had sold an operating system with as many incompatibilities, the Apple fanbois would be spewing their "righteous" indignation. However, when Apple releases an OS with significant incompatibilities there is little condemnation from the fanbois. I reckon Apple fanbois expect more from MS than Apple."

While I concur regarding the hypocrisy of the Macolyte community, the incompatibility phenomenon is simply unavoidable. When you make major changes to the underpinnings of an OS, you will have incompatibilities. Given the type of changes made and the anticipated direction of OS X, it's a hit Apple has to be willing to take--they just get a pass from their userbase vis a vis M$.

"Every windows version i have ever done has dozens more incompatibilities than that tiny list. they just don't warn you first."

True. But in all accuracy, that's because every Windows version works with far, far more peripherals than have ever worked on any Apple platform.

Aug 28, 09 - 11:44 am Comment from: truthful IT guy

"True. But in all accuracy, that's because every Windows version works with far, far more peripherals than have ever worked on any Apple platform."

And I care why? I notice you also didn't claim it works *WELL*..

That sir is the difference, *MOST ALL* accessories I have ever had with any of the dozen macs i've own'd work better than *WELL*..

The occasional exception was usually because of crappy drivers or software from the device manufacturer.

I've wasted more productivity trying to get this or that gadget to work on windows and linux to know. There is a reason it is called plug and pray.

TCO buddy look it up...

Aug 28, 09 - 05:53 pm Comment from: To fanboi apologists

The incompatibility report provided by Apple is not as inclusive as http://snowleopard.wikidot.com/. Bear in mind this list has been published less than one week after Snow Leopard's release.

Also, Dave Pogue, has reported other glitches and defects in apps running on Snow Leopard. Most importantly, are glitches with Office. For those of us who have to communicate with other people in the MS world, these problems are an insult and a disservice.

In time, more users will find some of their trusty apps also buried deep amongst the turds in Snow Leopard's litter box. No fear, Apple will simply dismiss their experiences as insignificant, demonstrating once again, that if Apple considers your problem nonexistent or irrelevant then you had better shut up and get used to it.

Finally, fanbois, when you write that OS X is not a crappy as Windows is this to be interpreted as glowing praise for its design.

Aug 28, 09 - 06:56 pm Comment from: New Apple motto

"Apple, it's less crappy than the other guy!"

Aug 28, 09 - 10:04 pm Comment from: Gabriel

The anti-Apple trolls are so transparent, it's almost amusing. But then, you had to know the larger anti-Apple machine would be working overtime on Snow Leopard launch day, as Psystar clearly demonstrated.

Aug 29, 09 - 10:17 am Comment from: @Gabriel

Ooooh, look out for the MS boogeyman. It's pathetic, really, when your only response to the growing list of incompatible software is that it's a MS conspiracy. If so, the MS boggyman must be working in the bowels of Apple, Inc.

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