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Thu, Mar 18, 2010 - 01:36 AM EDT  —  AAPL: 224.12 (-0.33, -0.15%)  |  NASDAQ: 2389.09 (+11.08, +0.47%)

Apple stores finally begin upgrading from Windows CE-based to iPod touch checkout systems
Wednesday, October 28, 2009 - 06:23 PM EDT

"Multiple sources have noted that Apple will be transitioning its retail store EasyPay handheld checkout systems from Windows-based PDA devices to iPod touch hardware for the 2009 holiday season," Prince McLean reports for AppleInsider. "Tipsters have all confirmed that Apple is already in the final stages of rolling out new EasyPay terminals based on the iPod touch combined with a credit card reader and barcode scanner."

"One reader reported that the new devices are already being used to ring up sales at Apple's Valley Fair Mall store in Santa Clara, California, the closest retail outlet to the company's corporate headquarters in Cupertino," McLean reports. "'These things look really cool, much smaller than the Windows-based ones and faster too. They seem to be running a trial at that store, Palo [Alto] did not have them,' the reader said."



McLean reports, "Developing a custom solution based on the iPhone would have been an expensive project just to create a dozen or two devices for each of the company's 225 retail stores. However, with the move to iPhone 3.0 and third party support for point of sale software and devices, there's now little reason for Apple to stick with its slow, problematic Windows CE devices, which retail employees reported little satisfaction in using."

McLean reports, "Like other Windows Mobile/Pocket PC devices, the EasyPay systems require a stylus to operate, they look clunky, and they're susceptible to crashing or losing WiFi connectivity, all of which impact Apple's ability to do business in a professional manner. Problems with EasyPay systems were blamed for helping to create long lines at the launch of the iPhone 3G last year."

Read more in the full article here.

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Reader feedback page 1 of 1 pages:
Oct 28, 09 - 06:30 pm Comment from: Amorstus

Great! My purchasing just got snappier!

Oct 28, 09 - 06:33 pm Comment from: Predrag

It was just the matter of time. Once hardware APIs were open, it became much easier to build an attachable portable barcode scanner / credit card reader / thermal printer. I'm sure the same hardware company that had been building WinCE solutions has just re-worked their hardware to connect via dock connector, and software should have been easy to whip up (or port).

Hopefully, others will follow, once they see the reliability and coolness of these devices.

Oct 28, 09 - 06:39 pm Comment from: Lava_Head

Windows in an Apple store oh dear oh dear!!

Oct 28, 09 - 06:46 pm Comment from: zmarc

I hear Microsoft is eager to adopt these for its new retail stores. After all, they're copying everything else!

Oct 28, 09 - 06:48 pm Comment from: Jeeve Stobs

"I'm sure the same hardware company that had been building WinCE solutions has just re-worked their hardware to connect via dock connector, and software should have been easy to whip up (or port)."

Um. No. Eww.

This must be a total custom re-write designed for mobile OS X. Even the hardware I doubt is Symbol anymore. We'll see soon. We'll soon see. Whichever. wink

Oct 28, 09 - 06:54 pm Comment from: imageone

iPod touch? barcode scanner? I thought that required a camera.

Oct 28, 09 - 07:08 pm Comment from: Toasty

@imageone

No, they designed a device with a laser wedge and card reader that has a dock on it. The iPod Touch simply slides into the dock to complete the device.

Oct 28, 09 - 07:09 pm Comment from: DLMeyer

I was wondering when they would get that embarrassing bit fixed.

Oct 28, 09 - 07:12 pm Comment from: ken1w

> iPod touch? barcode scanner? I thought that required a camera.

There is probably some device designed for scanning bar codes and swiping credit cards attached to the Dock connector.

Oct 28, 09 - 07:17 pm Comment from: Jubei

See how that Monopoly even forces Apple to use Windows based systems? Thats the power of Microsoft and why they can blow wads of money on products for years and years...

Oct 28, 09 - 07:21 pm Comment from: yay!

OMG OMG OMG!

Oct 28, 09 - 07:26 pm Comment from: Larry

They have iPod touches for signing in for Genius appointments at the Apple Store in Vancouver, BC. I got confused because I was used to seeing a sign-in iMac. Instead, I was greeted by an Apple employee poking away at an iPod touch.

Oct 28, 09 - 07:35 pm Comment from: Gosh

Windows market share drops again!

Oct 28, 09 - 07:43 pm Comment from: G4Dualie

The Apple store in the Scottsdale Quarter is still using the old-style ringer-uppers, as of today.

Oct 28, 09 - 08:31 pm Comment from: me

“the EasyPay systems require a stylus to operate, they look clunky, and they're susceptible to crashing or losing WiFi connectivity,”

So the iPod doesn’t crash or lose WiFi connectivity?

Come on, anybody who’s used one of these devices for more than 5 minutes knows that’s just Apple FUD.

Oct 28, 09 - 08:55 pm Comment from: 84 Mac Guy

About freakin' time! Those Windows EasyPay systems looked like Maxwell Smart's shoe phone. They really had no place in an Apple store.

Oct 28, 09 - 10:15 pm Comment from: Jubei

@me

Clueless Windows drone. Your the one spouting FUD. IPod Touch and iPhones have rock solid wifi connectivity. Run back to Ballmer and get your second heaping of Windows Anal treatments.

Oct 28, 09 - 10:18 pm Comment from: @me

Yeah, you're right. The new Easy Pay units aren't better than the old ones. That's why Apple's switching to them.

Uh...

Oct 28, 09 - 10:36 pm Comment from: aka Christian

I've only mad purchases at an Apple store three times. One of those times, the handheld device the clerk was using froze up during the transaction.

Oct 28, 09 - 11:05 pm Comment from: John C. Randolph

See how that Monopoly even forces Apple to use Windows based systems?

Not anymore, we don't.

-jcr

Oct 28, 09 - 11:28 pm Comment from: me

“Yeah, you're right. The new Easy Pay units aren't better than the old ones. That's why Apple's switching to them.

Uh...”

I’d agree with you if ANY other large retailer was using Ipods. It’s the same reason that Apple is the ONLY large company that uses Apple PCs.

Uh... idiot.

Oct 28, 09 - 11:39 pm Comment from: Mr. Reeee

The switchover is LONG overdue.

It'll be interesting to see if Apple's "custom" in-house solution is sold to other companies and retailers. That'll be a stealth marketing!

Oct 28, 09 - 11:42 pm Comment from: Jeeve Stobs

Don't feed the troll...

Oct 29, 09 - 12:05 am Comment from: @me

No other large retailers use Easy Pay. I think that might have something to do with why they aren't using iPods with their Easy Pay system.

So do you have a point? Somewhere?

Oct 29, 09 - 12:24 am Comment from: G4Dualie

@me

g'head, admit it you've never used an iPod Touch have you?

Trolls like you wouldn't spend that kind of money for a hand-held. Not when you could buy a brand new computer, including monitor for another hundred bucks.

Oct 29, 09 - 12:46 am Comment from: disposableidentity

No doubt the Apple Stores were one of the world's largest deployments of this technology. I would think Apple's adoption of iPods for this will be followed by other retailers.

Oct 29, 09 - 01:50 am Comment from: me

@G4Dualie

It’s fairly clear I don’t like the Ipod touch. Why would I buy one! I don’t automatically buy everything that has an Apple logo on it.

I bet you have an Apple TV and a Newton. Come on, admit it.

Oct 29, 09 - 04:25 am Comment from: ping

me: It’s fairly clear I don’t like the Ipod touch. Why would I buy one! I don’t automatically buy everything that has an Apple logo on it.

Neither do I.

I bought my 2nd generation iPod Touch and later my iPhone 3GS since they promised to be excellent products, and they both met that expectation.

While the iPod Touch initially had occasional problems automatically reconnecting to my WPA2-encrypted network, a firmware update resolved that problem and neither the iPod nor the iPhone have ever had any problems with WiFi since then.

Neither has either of them ever crashed on me (some Apps very occasionally do, but not the devices).

So I have definitely used both devices for "more than five minutes" and I can only say you obviously have no idea what you're talking about.

Apple has gained its stellar reputation at its users simply by making very good products. That's it.

You should probably spend less time on disseminating FUD and more time actually using Apple's products – it's definitely more satisfying.

Oct 29, 09 - 07:49 am Comment from: geo

Finally...Win$in people were having a field day with Apple's checkout choice. The Irony is gone now.

Oct 29, 09 - 08:39 am Comment from: NCG598

Looks like I know why Microsoft brought back the zune. They needed to copy the iPod touch point of sell for their stores. Smart, do not let your innovator get to far ahead of you.
So, I guess we will see the Microsoft stores with Zunes in hand. Just nay take a lot longer to get the process done though. Plus, several swaps through with several reboots and maybe a virus scan trown in. It should really dazzle all the Microsoft junkies out their!

Oct 29, 09 - 10:24 am Comment from: Adam

Hey, MDN! It's "ferkakte" not "focacta," unless you mean focaccia.

http://en.wikipedia.org/wiki/Yinglish

Oct 29, 09 - 10:33 am Comment from: me is a stupid troll

yeah "me", you obviously don't buy anything with an apple logo on it. Otherwise you would know that the iPod toch does not have siginificant connectivity problems. And don't come back with some crap about "my uncle has one and it sucks" bullshit. Keep your redneck family out of this and go back to your virus malware ridden life.

Oct 29, 09 - 11:51 am Comment from: ApplePi

So.... will Apple have to put the POS app on the App Store?

I know it's their device, but if they can install apps outside of the app store... I don't see why other companies can too!

This is the single thing holding back many companies from mass purchase of iPod Touches. Without the ability to install your own applications for your company, the device is useless.

Some people don't want to port their company's private applications to the world.

Oct 29, 09 - 12:52 pm Comment from: Bizlaw

@me:

Apple is JUST NOW coming out with the iPod touch retail solution, and hasn't even released it for use in their own stores yet. So no, you won't see other retailers using iPod touches – yet.

Oct 29, 09 - 05:41 pm Comment from: me

@Bizlaw

Well you’re right, and I hope it has the same stellar success the Mac has had in the enterprise.

“yeah "me", you obviously don't buy anything with an apple logo on it.”

Well I suppose that’s what happens when you sell 150 million iPods, you open up your user base to people who aren’t fanboys. Some people actually try Apple products and prefer the alternatives. God forbid!

Oct 29, 09 - 11:09 pm Comment from: montex

@me

I think Cnet is a much better venue for insults and ad hominem attacks. At least you'll find many more like-minded individuals there.

Nov 03, 09 - 10:17 pm Comment from: kenny de porta

@Me
SHUTUP!!

that will be all...

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