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Jul 18, 08 - 03:28 pm Comment from: ron

AT&T;= A-holes, Tried & True.

Jul 18, 08 - 03:32 pm Comment from: clinicaltechmaster

Class action time.

Hopefully the reworked exclusivity contract includes a shortened span of years on AT&T;.

Jul 18, 08 - 03:38 pm Comment from: ElderNorm

@MacDailyNews Take: It's plainly obvious that AT&T;doesn't know its ass from its elbow.

At AT&T;, their elbow IS their ass. That is why it is so messy when they lean on the table.

LOL

Just a thought from an AT&T;user.

en

BAIT AND SWITCH!! SUE!!

Please Apple, we don't want AT&T;/NSA on our iPhones!!

Psst: TracPhones use AT&T;networks and thus are monitored by the NSA. Since one doesn't have to give id information to use these phones it's a trap to think your immune to illegal behavior.

Jul 18, 08 - 03:40 pm Comment from: Ampar

"they laughed in her face"

Class act.

Jul 18, 08 - 04:09 pm Comment from: Chuck U Farley

Cripes.
Sh_t or get off the pot!

Jul 18, 08 - 04:15 pm Comment from: Bluefin

Does anyone know if you can get a cheap Pay-as-you-go phone instead of a SmartPhone?

Jul 18, 08 - 04:20 pm Comment from: LordRobin

AT&T;has to feel a little overshadowed by the iPhone. I have Verizon (:-( ) and my simple phone was made by Samsung, but it's clear Verizon is the star of the show. It says "Verizon" on the phone and it says "Verizon" when I turn it on.

The Apple iPhone is an Apple product, first and foremost. AT&T;is more of a necessary annoyance than anything else.

------RM

Jul 18, 08 - 04:21 pm Comment from: Spark

This simply magnifies the issue Apple faces with any big chain reseller of its products. Poor training on the Apple products and employees with an agenda that want to steer customers away from Apple. It's Catch-22; Apple can't saturate the brick and mortar outlets without their help, but it comes at price. This sort of story would have come had Apple gone with Verizon or any other carrier chain. It happens with Best Buy too. All we can do is recommend to all our friends that they go to an Apple Store, if there are any near by.

What Id like to know is who the heck shops at the moorestown mall? Cherry Hill is like 5 minutes away. These sales tactics aren't surprising or new really. They were doing it back last year when they weren't getting a commission as well.

TracPhone is very reasonable and very widespread with coverage (as it uses AT&T;networks, at least where I am at.)

Get the TracPhone with pernament double minutes when it's available. My monthly cost is less than $14. Text, web and some office apps too!

Use the money saved to buy a real portable device, a MacBook Pro.

Jul 18, 08 - 05:34 pm Comment from: Sir Gill Bates

Hey, I'm seeing a Verizon ad on the right for a FREE LG Chocolate phone. Looks nice.

Not that I would buy one, mind you.

AT&T;reminds me of the Cingular commercial. "More clueless reps in more clueless stores". Apple should just go buy Sprint and become a cellular force.

AT&T;compounds Apple's errors. It's getting more screwed up than ever.

Apple and AT&T;- what a lovely couple..... couple of losers. No doubt, these two were made for each other.

AT&T;seems to have a monopolystic thing here! Nothing can be done against this with antitrust law?

I was kind of tricked by that, I read about free Wi-Fi when I was buing my iP1.
I think free Wi-Fi would justify upgrading to iP2 for many.

In the last week, I have twice been to the local At&t;store and witnessed each time a salesperson explaining the advantages of other smartphones over the iPhone...I thought it odd.

If the Apple stores weren't there to give great customer service to the customers regarding the iPhone, there would be no service at all and the iPhone would have been a flop because of it. AT&T;should get formal customer service training from Apple and learn what customer service really is. Because right now from what I'm hearing from customers, AT&T;service SUCKS!

iBrick.

Big freakin' deal. AT&T;doesn't have wifi at any location I actually want to sit and surf the net. It's not like I need an internet connection with my big mac...

Jul 19, 08 - 10:53 am Comment from: Sir Gill Bates

"It's not like I need an internet connection with my big mac..."

Well you sure need something to take your mind off of what it is you're eating.

Jul 19, 08 - 11:40 am Comment from: AAPLguy

Poor sad pathetic troll.

Jul 19, 08 - 12:11 pm Comment from: Cubert

This could be written up in some business text book as an example of how not to do things.

Apple's Great Canadian Catastrophe is soon followed by failure if its iPhone to use WiFi.

This is to be expected.

Apple is only following in its rich tradition of cock ups, fumbles, and blunders.

Here's a list of my fav four:

1. Resolution independence delayed over two years.
2. MacBook Air freezes.
3. Inferior quality LCDs.
4. Condensation in iMacs.

Only the fanbois are too blind to see.

Apple. over extended, ill prepared, and cutting corners. That's not thinking different, it's not thinking at all.

Ron wrote, "AT&T;= A-holes, Tried & True."

If so, Apple, AT&T;'s, partner must be the stench of the rectum.

Their wild-eyed Apple obsession amuses me greatly :D

yup... exclusive deal with AT&T;was a bad idea. if they also had T-Mobile then Apple would have had more bargaining leverage.

and they likely would have sold way more legit iPhones in the U.S.

In any case, if you need to endure the horrible smell of disgusting pastries from Starbucks, and their distasteful coffee, you're better off just jumping onto an open Wi-Fi from some stupid person...

Just off topic...

iPhone 3G voice issue when on 3G network:

I just got off the phone with AT&T;and they gave me a general ticket number that they are giving out to everyone about the calls being dropped while on the 3G setting. (Ticket = TT00007548281, 3G issue dropped calls no ETF). The indicator ETF clearly means that they don't have a fix for it and they don't know when the fix will be out. However, the fact that they have ticket means that "they" are working on it.

*_The issue is:_*

When the 3G is enabled on the iPhone in many areas one or more of the following cases happen:
1- the voice quality is not good
2- the calls are dropped very frequently
3- call do not go through

_*The temporary solution suggested by iPhone clients (not at&t;or Apple) is:*_

Turn the 3G setting off and use 2.5G network like the first iPhone version but you will not get any of the issues above, at least caused by the 3G setting. This temporary fix addresses the problem but this means that you will not get the 3G speedy data connection.

_*Other information:*_

This is a failure of service/device. At this point it is hard to tell if Apple or AT&T;or both are failing. This means that anyone who purchased the iPhone like me will have 30 days from the day they purchased the iPhone to return the iPhone in case the fix is not released. For me at least is 30 days from the day that it came out! So far it is a failure of the contact on Apple and AT&T;is side so I obtained a credit for the difference between the 2.5G service cost and 3G service cost (in US is $10+applied fees = about $11).

I plan to return the iPhone 3G and go back to my previous version if the fix is not out in that case I will request a refund for the activation fee that I was changed when I re-activated my account for the iPhone 3G.

It is very disappointing to see how Apple failed to release this version properly. Of course dealing with AT&T;'s service is to be blamed too but neither blames will solve the issue at this point.

This is not a surprise, nor is it anything new. AT&T;have been hostile to the iPhone since the 1st generation. Apple has been made aware of this and promised, last that I heard, to assist AT&T;on re-educating (!) their salespeople. Apparently, the commission on the iPhones is non-existent and the salespeople's' attitudes reflect that.

Way to go with that exclusive deal with AT&T;! The worst network and the surliest salespeople. Bravo.