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Ballmer blames Windows users for not upgrading systems as Microsoft’s biggest security problem
Friday, October 22, 2004 - 08:25 AM EST

"Microsoft has admitted that it can't beat hackers all the time, but will do its best," Nick Farrell reports for The Inquirer. "That argument was quietly put forward by the softly spoken, shy and retiring, Microsoft CEO Steve Ballmer before Gartner Symposium ITXPO at Lake Buena Vista."

Nick Farrell, "Steve modestly said that Microsoft knew more about security than anyone else in the world, but hackers were getting much brighter too. He also added that the biggest security problem Microsoft had were customers who did not upgrade their systems."

Full article here.

MacDailyNews Take: Microsoft blames its customers once again. And yet, many line up to be punched in the face repeatedly by the Redmond Sloth. Amazing, yet sad, too. And how, exactly, Mr. Ballmer, are your unfortunate users supposed to do your job for you when a brand-new, unprotected Windows machine becomes infected with viruses in just 20 minutes on the Internet?

For our Windows-only friends, information about adding a secure, powerful, and fun Mac OS X machine (starting at $799) to your computing arsenal can be found here.

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Fortune columnist: 'get a Mac' to thwart viruses; right answer for the wrong reasons - September 02, 2003
Wall Street Journal's Mossberg on making the switch from Windows to Mac - September 18, 2003
New York Times: Mac OS X 'much more secure than Windows XP' - September 18, 2003
Columnist tries the 'security through obscurity' myth to defend Windows vs. Macs on virus front - October 1, 2003
Gates: Windows 'by far the most secure' system; tries to use 'Mac OS X secure through obscurity' myth - January 27, 2004
Mac OS X has no viruses; what's wrong with Windows? - February 11, 2004
SmartMoney: Long-suffering Windows users can only dare to dream of Mac's ease-of-use - February 12, 2004
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Gartner: Worms jack up the total cost of Microsoft Windows - May 07, 2004
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Tired of patching patches to patch Windows patches? Writer suggests getting a Mac - August 03, 2004
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USA Today columinst angry about Windows viruses, adware, spyware - September 15, 2004
Windows besieged by hackers; number of Windows viruses soars by more than 400% - September 20, 2004
USA Today: people are switching from Windows to Mac because of security issues - September 21, 2004
Mossberg: Apple iMac G5 'powerful, affordable, virus-free with better, more modern OS than Windows XP' - September 23, 2004
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Windows users line up to pay for spyware removal; Mac users surf Web with impunity - October 18, 2004

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Oct 22, 04 - 08:42 am Comment from: erkerk

boy thats ballsy

"hey everyone, your idiots to use our old software, you better pay us an assload more to make sure you only have to patch your OS 15 times a week instead of 18"

what an ignorant fool

Oct 22, 04 - 08:44 am Comment from: DudeMac

When in doubt, blame Microsoft!

Oct 22, 04 - 08:51 am Comment from: doPi

When in doubt... blame the children

Oct 22, 04 - 08:53 am Comment from: Pete

The statement "Steve modestly said that Microsoft knew more about security than anyone else in the world"

This comment is disturbing. If Microsoft knows more about security than anyone else, then why are there so many holes in their code? Why are there so many other (apparently not as smart people) that are able to exploit them?

Oct 22, 04 - 08:55 am Comment from: mike

Hoo Boy..

Yeah that is really bad.. blame customers?! Wow..

Yeah my buddy finally upgraded about a year ago to XP.. when he did he 'awakened' all his dormant XP viruses..

... That's what you get WIndows Users.. for dropping 200 bucks on a new version of the same nasty OS (I know I use it often and even put in on my Mac for "fun")

Ballmer is pointing the finger at the consumers.. because they aren't his customers.

He's not serving his customers.. he's serving the DEVELOPERS.

Oct 22, 04 - 08:55 am Comment from: Melanie

"softly spoken, shy and retiring"?!?

Not from what I've seen...

Oct 22, 04 - 08:57 am Comment from: G-Spank

"Steve modestly said that Microsoft knew more about security than anyone else in the world"


THATS MODEST???

Oct 22, 04 - 09:01 am Comment from: DudeMac

He's just a finger pointer... first he blames music piracy on iPod users and now he blames Windows users for the security problems that Microsoft created.

Oct 22, 04 - 09:05 am Comment from: DaTroof

"Steve modestly said that Microsoft knew more about security than anyone else in the world"

Yea, he puts on his little cop suit and drives around the Microsoft parking lot in a golf cart.

Oct 22, 04 - 09:13 am Comment from: webbyswim

read the actual article. i noted a sense of sarcasm in the tone of Dr. Ballmer's "modesty" and "quiet" and "soft spoken"ness.

the media is well aware of his recent rants - "iPod users are thieves" - and his history. it was a tongue-in-cheek report.

Oct 22, 04 - 09:17 am Comment from: JD

Don't knock it, "Blame the victims" works.

(It's about to get us a new president... God help us.)

Oct 22, 04 - 09:27 am Comment from: Al

Americans aren't stupid enough to think Kerry is good at anything but marrying rich women, are they?

Can you imagine that Heinz bitch as first lady?

And you think the world is laughing at you now.

Oct 22, 04 - 09:33 am Comment from: ABQ Peter

Irony and sarcasm are sometimes lost on people. The RIAA is suing its customers and Microsoft is blaming their customers. I guess both think the customer is always wrong. The free marketplace must be on extended vacation.

Oct 22, 04 - 09:39 am Comment from: John

How about that, let's blame the users for Microsoft's insecure lousy operating system. Way to go Balmer!

I think it would be a great time to switch to OSX so you Windows users won't be blamed anymore.

Get smart and buy a Mac. Problems solved.

Oct 22, 04 - 09:39 am Comment from: Boeing777

Next, Balmer will blame the Programers, programers, programers, programers....

Oct 22, 04 - 09:43 am Comment from: rogozhin

In related news, eating turkey at Thanksgiving causes snow accumulation in vast portions of the United States...

Poor Steve Ballmer... Selling soap for Satan worshippers was never this hard...

Oct 22, 04 - 09:45 am Comment from: mac dood

".....shy and retiring..."

Uhhhh yeah...when he does his monkey dance..



Oct 22, 04 - 09:48 am Comment from: Rob

When I had Windows, I kept it updated constantly and yet I still wasn't secure. I had to also constantly update both my Anti-Virus and SpyBot software to keep all of the junk out as well. I keep OS X updated as well, but I probably spend 1/10th the amount of time each week dealing with updates/patches as I did with Windows, yet I'm probably 100x more secure. Windows is a joke, but sweaty boy just can't and won't ever admit it. To blame the customer is just flat out ridiculous.

Oct 22, 04 - 09:49 am Comment from: NoMacForYou

He's Right

Oct 22, 04 - 10:00 am Comment from: Twenty Benson

Microsoft makes the classic fatal mistake of putting the its own and other businesses FIRST and its public customer base SECOND. According to Microsoft, it's the customers fault that its operating system is so poor.

Same with its WM format. It's NOT aimed at the interests of its public customer base - in fact it is very much AGAINST them. The logical goal of Windows Media is to STOP people reproducing media (even for their own use) unless Microsoft gets paid. In the Microsoft 'perfect future' no one will be able to unlock and record even a TV programme without paying a royalty to Bill Gates.

The looming battle is between a powerful business using its vast resources to 'win the hearts and minds' of the public before softly softly locking them into a heavily restrictive and punitive media format 'for their own good'.


Oct 22, 04 - 10:10 am Comment from: JadisOne

That's a joke. How can MS be so ignorant to the fact that their OS is insecure? Even when the OS is kept patched daily, there are more holes found. MS can take that excuse and shove it.

Oct 22, 04 - 10:11 am Comment from: JadisOne

Ballmer is a joke. You can tell he was once a salesman.

Oct 22, 04 - 10:22 am Comment from: Donkey

Steve Ballmer reminds me of Karl Rove. Blame the opposition for the exact things you do.

Oct 22, 04 - 10:35 am Comment from: Elephant

Steve Ballmer reminds me of John KERRY. Blame the opposition for the exact things you do.

Oct 22, 04 - 10:37 am Comment from: CHUCKIE C

The one and only one thing that Steve Ballmer-man does right in his entire life is to room with Bill Gates!!! Nothing else!! Steve is a typical used car salesman, if you buy a used car from him and the car breaks down, he will blame you for not buying extended warranty. Better yet, Steve will blame you for not buying a brand new car from him!!!!

Oct 22, 04 - 11:03 am Comment from: Road Warrior

Doing their best? It isn't very good is it.

Oct 22, 04 - 11:09 am Comment from: ndelc

I'm going to start referring to him as Steve Ball-S-mer because he obviously has big ones to make such an idiotic statement.

I've always felt that the end user has a certain responsibility to know enough to use the tool correctly (like any tool) but Microsoft goes far beyond that. Keeping a Windows box secure is almost a full time job. It's beyond ridiculous.

Oct 22, 04 - 11:20 am Comment from: How to upgrade

Steve: I did upgrade Windows XP 2 years ago, and it is gone forever..

Oct 22, 04 - 11:23 am Comment from: iVeritas

Boy, that Ballmer dude really knows how to turn on the charm....

Oct 22, 04 - 11:33 am Comment from: Brian Maki

It may be a bit infantile of me, but Steve Ballmer is big, fat, and ugly. When Gates passed the reigns to big, fat, ugly guy, Microsoft was doomed. He's also tactless. Thank goodness he doesn't work for Apple.

Oct 22, 04 - 11:50 am Comment from: Bill Gates

Everyone leave Steve Ballmer alone. Sure, he's stupid, but so are you.

Oct 22, 04 - 11:55 am Comment from: MCCFR

Brian Maki:

With the best will in the world, I am a "big, fat, ugly guy" - however, I'm blessed with the ability to recognise my own limitations and those of the company I run.

Ballmer's problems have nothing to do with his physical dimensions, but everything to do with his inability to take responsibility for the weaknesses that are inherent in the 'brain-damaged' core of Windows or (to refer back to his earlier lesson in 'How To Win Friends And Influence People') to accept that people have the right to choose solutions other than Microsoft or understand what their reasons for so doing.

Oct 22, 04 - 12:20 pm Comment from: Hywel

Yep. Fat & bald over here too. Not ugly exactly, but I ain't no beauty. If I was giving a presentation, I wouldn't be dancing around getting all sweaty and out of breath like that.

Surely the M$ shareholders can't like the guy ? Surely they can boot him out at a shareholder's meeting ?

Oct 22, 04 - 12:40 pm Comment from: King Mel

Just because you "know" something doesn't mean that you apply it.

I inherited a circa-2000 Dell system running WinME from a relative. It goes wtihout saying that this computer needs to be wiped and the OS reloaded (except ME sucks so bad that I need to buy XP). I would, of course, need to acquire all of the OS patches and burn them to CD so that I can update XP without actually connecting it to the internet. In order to maintain it in this pristine, unifected state I would have to also:

1) Run daily OS update checks
2) Invest in updated virus protection software and/or virus definition subscription plan
3) Regularly run Spybot S&D;and other software
4) Prevent the kids from downloading free games
5) Pray a lot because new stuff regularly pops up that isn't covered by the above.

This ends up being a rather expensive proposition in terms of money and my personal time and attention. And that is starting from the basis of a "free" (albeit used) computer. I'm buying a new Mac to replace my old PM 8500. The kids can use the PC for games and non-sensitive internet access.

Oct 22, 04 - 01:19 pm Comment from: notatotalsucker

Maybe Ballmer is not really trying to be funny?

I bet that if Bill sacks him (hehe), he could always get a job on SNL.... cleaning the floor or something!

(he does have a point guys - if you don't upgrade, you won't get the latest patches - all 2000 of 'em. Windows people should be checking for updates at least once a week, but they often don't.)

Oct 22, 04 - 02:04 pm Comment from: ottomabulb

they probably DO know the most about viruses... but the problem is that they don't share that information as open source so that the rest of the world can fix them.

It's like selling a car that only the manufacturer can fix or change oil on. It's too much to ask. You need dealerships, part stores and other mechanics.

Oct 22, 04 - 02:11 pm Comment from: DakRoland

It's the customer's fault for not updating? Hmm...Partially true, but mostly a canard. When our repair center has computers in for the Spyware/Virus scans and Windows updates, we find on average, almost every computer needs around 13-25 updates downloaded and installed. That's an average of 30-60Mb of downloads (If not more).If a customer is on a dialup connection, they are sometimes too impatient or unable to maintain a connection long enough to complete those downloads. And the rapid buildup of updates means if they wait a few weeks, they suddenly have a bunch more.

Oct 22, 04 - 02:18 pm Comment from: ndelc

Good point Dak. The only way Ballsmer could rightfully blame the end user is if MS started sending every patch out to every consumer on CD. Even then you couldn't really blame them though, because the greater responsibility falls on MS to build a solid product, which they do not.

Oct 22, 04 - 04:09 pm Comment from: Ricardo

Al,

I can't believe how many of these idiot Americans are saying they're going to vote for Kerry! America is a going to fall apart if John Kerry gets elected. The good people in the rest of the world want George Bush to be re-elected!

Oct 22, 04 - 05:13 pm Comment from: JPS

Ricardo,

Why are you inserting Bush into this thread. But since it's out: I spent a good deal of time in Europe this past summer. Every single person who mentioned politics to me - and there were quite a few - was stunned that Bush hadn't been impeached, must less running ahead in the polls.

Don't impugn the 'good people' like you did.

Oct 22, 04 - 05:20 pm Comment from: mac zealot

Hey, people, Ballmer is perfectly correct.

Anyone who uses Windows, whatever version, is a consummate risk taker who is willing to expose themselves to malware.

What he probably meant to say was, “Get a Mac, you boneheads.”

Oct 22, 04 - 05:35 pm Comment from: sippincider

Hey Ballmer:

HAHAHAAAHAHAHAAAAHHHHAHAHAHA!!!!

Oh my sides... (more ROFLOL....)

Wow your latest blame-the-users line is too much.

You should get into the auto industry. Then blame traffic fatalities on people who don't own the latest cars.

Better yet, why don't you just get out of the public's eye and stop making such an ass of yourself and Microsoft? Nah just keep talking, it's helping my Apple stock. smile

-sip

Oct 22, 04 - 07:04 pm Comment from: s

Who was complaining about Mac users not upgrading to OSX fast enough and MS was not getting return on investment for MS Office of X?

Oct 22, 04 - 08:12 pm Comment from: treadlightly

Our windoze computer is fine. It sits next to a desk disconnected from the internet...and power. It's the ideal set up for a windoze machine.

Oh, and King Mel, our IT consultant recommends that you run Adaware as well as Spybot as sometimes one will catch things the other doesn't. I've found that to be very true.

As far as the personal attacks, I'd hope you don't think of yourselves as that much better than Ballmer, after all, that's what he was doing.

Oct 26, 04 - 06:42 pm Comment from: Mario

JPS,

What commie slime balls were you talking about sir? Everyone I know here in Europe supports Bush, not that lying, scum bag, Kerry.

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