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Wed, Jan 07, 2009 - 02:08 PM EST  —  AAPL: 91.35 (-1.67, -1.8%)  |  NASDAQ: 1604.37 (-48.01, -2.91%)

Creative Technology declares ‘MP3 War’ against market-dominating Apple iPod
Wednesday, November 17, 2004 - 09:13 AM EST

"Computer audio equipment maker Creative Technology Ltd. said on Wednesday it would spend US$100 million in 2005 to market its MP3 players worldwide, in a bid to wrest share from arch-rival Apple's popular iPod. 'The MP3 war has started and I am the one who has declared war,' Creative Chief Executive Sim Wong Hoo told a media briefing, adding the United States would get the biggest share of the $100 million budget, followed by Europe and Asia," Reuters reports.

"Singapore-based Creative is fighting to expand its share of the fast-growing digital music market as its computer sound card business declines. 'I'm planning to spend some serious money -- I intend to out-market everyone,' Sim said at the launch of the company's new five-gigabyte hard-disk, palm-sized Zen Micro player," Reuters reports. "Creative is targeting a 40 percent share of the global MP3 market next year, up from 10 percent in the June quarter, Sim said. Apple held a 17 percent share in the June quarter."

"'We're targeting (sales of) more than 1 million MP3 players a month in the current quarter and we are on track. It's our target to beat iPod in this quarter,' he added. Creative said it expected the MP3 player market to reach 30 million units in 2004, and more than double to over 60 million units by next year."

Full article here.

MacDailyNews Take: 1 million players a month will not beat iPod in this quarter. Ain't gonna happen. Apple's internal estimates hover around 4 million units, so even if Creative did outperform and sell 1 million per month, they'd still be about a million units short. It's best not to declare a war you can't win. And, Creative's going to "out-market" Apple? Sim Wong Hoo must be crazier than Steve Ballmer at a Microsoft Developer Conference.

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Nov 17, 04 - 09:30 am Comment from: pkradd

Wishful thinking. With wide-spread rumors that Apple will also offer a flash player, Creative will need more then $100 million in advertising. Apple will certainly introduce new iPod models across the board at MWSF, in addition to the new ipodflash. I believe Apple is spending just as much in their iPod campaign.

Nov 17, 04 - 09:35 am Comment from: moiety5

Sim Wong who? Sounds like a Far East dictator. 3 words Whooie: not a chance.

Nov 17, 04 - 09:36 am Comment from: Jack A

This will only help Apple. As Creative spends their millions to get people aware of MP3 players and anyone planning on buying one for the first time compares the two and asks friends who already have taken the plunge with an iPod which is best. Even if Creative increases their sales, their advertising will just end up increasing iPod sales even more.

Nov 17, 04 - 09:47 am Comment from: Boeing777

"I'm planning to spend some serious money -- I intend to out-market everyone," Sim said at the launch of the company's new five-gigabyte hard-disk, palm-sized Zen Micro player.

"The MP3 war has started and I am the one who has declared war," Creative Chief Executive Sim Wong Hoo told a media briefing


Would rather see rather than hear first. This approach is going to fail Cratives big time.

Sim Wong Hoo should understand that money isn't everything in this game.

Nov 17, 04 - 09:48 am Comment from: doc

...sounds desperate to me!

Nov 17, 04 - 10:01 am Comment from: chisco

little late...iPod is synonymous with mp3 player like Xerox is to copies.

I work for HP retail division and people come in and ask for iPod thinking all mp3 players are iPods. They end up buying an iPod anyway.

Nov 17, 04 - 10:04 am Comment from: Bruno the Luv Munkey

Hoo's on first?

Nov 17, 04 - 10:05 am Comment from: Aryugaetu

No brainer...

1. Walk into a Best buy and ask the sales person to do a live demo how to download music from a website and put it on an MP3 player. First, they won't/can't because they are not set up for a live demo. Second, you'll get a huge sequence of confusing and impossible to remember click-on-this-then-go-here-click-on-that.

2. In an Apple store, the sales people will actually have you download a song from iTMS, using Apple's account, onto one of the store's iPods. (These people will connect and live demo ANYTHING in the Apple Store!) They did this for my father. Never having touched an iPod, he downloaded one of his favorite songs to the store's iPod within 3 minutes. Simply, get your song at iTMS then plug in the iPod.

Only if Creative Technology's products can be as simple as an iPod, will they have any chance at all.

Nov 17, 04 - 10:06 am Comment from: mama

...dann kann er gleich mir die kohle geben! dann ist es nicht ganz für umsonst! wink)))

Nov 17, 04 - 10:07 am Comment from: yankees suck

downtown crossing (in boston) is wallpapered with ipod adds, anywhere you look you see 10, at least. ads on tv ads in print, creative has a lot of catching up to do

Nov 17, 04 - 10:34 am Comment from: fandango

Yawn.

Another wanna-be that thinks that the only reason that the iPod/ITMS has been as succesful as it has is because of MARKETING. That is the same way that Eisner thinks.

Eisner is a MARKETER, not an ARTIST; there is a difference. Eisner thinks that all you have to do is promote something aggressively enough and it will automatically make money. Walt Disney was, and Steve Jobs is, artistic by nature. One hawks, the other creates for the sake of making something beautiful.

Sim wong Hoo has made the mistake of thinking that all he has to do is outspend Apple in advertising dollars (just like REAL slashed its prices to $0.49 during a recent 'promotion') and that the effort will result in increased revenues for CREATIVE.

Mr. Hoo has a fundamental misunderstanding as to why the iPod/ITMS has been the #1, runaway best seller that it has been (I'll give you a hint, Mr. Hoo), it's NOT because of maketing. Figure the rest out on your own.

Nov 17, 04 - 10:39 am Comment from: iSteve

Did he go to the Rob Glaser school of marketing?

Creative declaring war on Apple. Wouldn't that be like Rhode Island declaring war on the rest of North America - laughable.

Nov 17, 04 - 10:47 am Comment from: JD

I wrote about this guy on my blog this morning:
http://sonicinfusion.blogspot.com/2004/11/how-to-be-wanker-101.html

Nov 17, 04 - 10:48 am Comment from: Macaday

"Creative spend millions marketing its MP3 players"

MP3 player?

Oh, you mean a type of iPod.

Nov 17, 04 - 11:10 am Comment from: BillyBob

The boy is not taking his medication. Has anyone called the nuthatch?

Nov 17, 04 - 11:11 am Comment from: Newmanstein

Wish I could waste $100 mil. This guy is about a year too late. He is bold now, but the weeping and knashing of teeth is coming.

Nov 17, 04 - 11:12 am Comment from: Jack

It's best not to declare a megahertz speed you can't supply.

Nov 17, 04 - 11:12 am Comment from: mike

Oh man this Sim Woong Hung guy is absolutely hilarious..

Yeah.. I can just see all those Korean workers and engineers getting misty eyed at a Sim Woong Keynote... *rolls eyes.. no I've read about this guy before.. he talks alot about Creative's brand equity (they make the Dell DJ) and how their brand equity lets them make commoditized mp3 players and slap other companies' logos on them (not the Creative logo.. get it?)

Basically he knows nothing about Branding..

Moreover, he knows nothing about advertising.. you're gonna outmarket Apple?

How does this sound.. "We'll lower prices and take $100 million in losses just to sell more units than Apple"

Sadly, that might not even be enough.. On track to best Apple.. okay.. cuz.. last quarter they had a 90% share in the HD market..

Something tells me Creative isn't wrestling with the same excess demand that Apple is.. and that may be the only (sort of) good news to report: no supply strains. hahaha

I thought Creative made WMA players.. I mean.. if you're gonna differentiate yourself from the iPod (which plays MP3's of course)

Nov 17, 04 - 11:13 am Comment from: mike

Chisco.. that is fucking sweet man.. glad to see that HP and Apple are working so closely together and able to help each other out! :D So cool to hear that!

Nov 17, 04 - 11:19 am Comment from: num_flux

If Creative is going to spend $100'000'000 for marketing, they will have to sell around 340'000 players just to get their money back. This will take them years!!

Just imagine Apple putting only $10 of each sold iPod into marketing, they would be able to spend a million per month, or $12'000'000 a year...

So, the question is: how much of Creative's marketing campaign is secretly funded by M$?

Nov 17, 04 - 11:19 am Comment from: mike

Sim wong Hoo has made the mistake of thinking that all he has to do is outspend Apple in advertising dollars (just like REAL slashed its prices to $0.49 during a recent 'promotion') and that the effort will result in increased revenues for CREATIVE.
----------

The funny thing is this may get them revenue.. of course shareholders want to hear about PROFIT, not revenue.. but here's where the mistake is: eating a loss in one market only works if you can make it up somewhere else.

You know where Creative wants to make it up? In the future.

They're hoping that by slashing prices, they'll have (put any drinks you have down.. swallow all your food before you read this) brand loyalty like Apple.

*shakes head.. slashing prices towards a brand religion... yeah.. just like Dell..*pffft

Nov 17, 04 - 11:20 am Comment from: num_flux

sorry: 10 millions a month and $120M/Year
(it seems I'm not better in mental arithmetic than those guys at Creative)

Nov 17, 04 - 11:21 am Comment from: mike

man I just hate this guy so much, i have to post again!!


for anyone who's seen Team America World Police:

"Sooooo RONERY, Sooo Ronery...."

Nov 17, 04 - 11:32 am Comment from: ndelc

The fact that the iPod has become the cultural phenomenon that it has, has nothing to do with the amount of money spent on marketing. It was the right product at the right time. There were plenty of other DMPs on the market when the iPod took off, but none of them had the style or ease of use to catapult the product to cultural icon. Creative can't buy that. It's like the perfect storm of promotion. Apple's marketing was part of it, but it also became very stylish to be seen with an iPod, and that's not something you can buy. This type of popularity will never happen again with a DMP. Probably what will happen is that over the next year or so the iPod fire will burn out and the market share will become more evenly distributed, but I think the iPod will always hold the lion's share because it blows away it's competition.

Good luck Hoo. you're gonna need it!

Nov 17, 04 - 11:59 am Comment from: RePlay

Hope springs eternal…but thats one heck of a leap of faith!

Nov 17, 04 - 12:13 pm Comment from: JadisOne

I've seen their magazine ads and I swear, it looks as if they are trying to copy Apple's style, especially with their multicolored mini player.

Nov 17, 04 - 12:28 pm Comment from: DaddySteve

Is he trying to become the next Roxio?

Spending $100 million to take iPod market share away from Apple is as dumb as. . . . well, spending $100 million to take iPod market share away from Apple! There IS no better example.

Nov 17, 04 - 12:34 pm Comment from: Edit

<b> iPod

Nov 17, 04 - 12:38 pm Comment from: MCCFR

Actually, do the maths like this: -

$100 million in marketing spend

$250.00 for a Zen Micro.

8% dealer margin + 8% distributor margin

$220 for Creative

7% nett margin, 14% gross margin

So you're probably reserving around $15.00/unit in marketing.

You need to sell 66,000 units to pay for $1 million in marketing.

Therefore, 6.6 million units need to be sold to pay for $100 million.

So, 50% of their projected monthly sales for 2005 will be needed merely to pay for the marketing spend.

Good luck with that strategy, Sim!

Nov 17, 04 - 12:39 pm Comment from: Al

I wonder if Rob Enderle did some consulting for Creative. He wrote an opinion piece based on this very premise a couple of days ago. Said Apple could market and Microsoft couldn't.

If Wong Hoo is relying on Enderle he's in for a big surprise.

Nov 17, 04 - 01:20 pm Comment from: DakRoland

The MP3 wars are long over. Apple has been the victor of that war almost from the beginning. Besides, Wong Hoo is basing this belief on an old addage, "You've got to spend money to make money". But it's more than that. His company has to provide a product that transcends from being "an MP3 player" and turns it into a top of mind status symbol. iPods have become that. As chisco said, people refer to almost all MP3 players as iPods anyhow. When you have that kind of top-of-mind awareness, it's a virtual guarantee your product will become the top item. iPods have also created a culture of their own. I have never heard of "Zenning", or of Zen owners nodding to each other in silent recognition. iPods are cool, must have music players. They mean more than listening to music. I feel sorry for Wong Hoo, he's going to be very disappointed, poorer and unemployed after the end of next year.

Nov 17, 04 - 04:46 pm Comment from: macman

I noticed the other night there was a "What music is on your iPod" category with a big Apple logo on Jeopardy. You don’t get any more iconic than that.

I am waiting for the “What virus is on your Windoze PC” category.

Nov 17, 04 - 06:45 pm Comment from: simple1

Mac man I love ur comment!

Nov 17, 04 - 06:57 pm Comment from: librium

next

Nov 17, 04 - 07:01 pm Comment from: emmayche

The Zen Micro from Creative.

Not a bad player at all.

It stores hundreds, or even thousands, of your favorite MP3 tracks.

Not bad.

But iPod stores thousands of your favorite songs in MP3, AIFF, MP4/AAC or even lossless - meaning full fidelity - format.

And only iPod supports the online music store with the most selections in the world - the iTunes music store - and the best, not to mention free, music jukebox software in the world - iTunes.

And there's no way you can buy the coolness of iPod with any other music player.

No wonder so many people want iPod.

(Yes, Apple, the above can be used in a commercial if you want.)

Nov 17, 04 - 07:52 pm Comment from: doPi

Don't everyone jump in victory just yet. I worked for Wong Hoo back in 95 and must of my schoolmates are still there. He might not be good looking or charismatic like old Stevo but he is one driven and cunning dude. Fashion might be his game but selling to the Chinese is and lets not forget that there are more Chinese than...

Nov 17, 04 - 08:12 pm Comment from: Colthere

Creative can't touch the iPod.

Microsoft is probably paying for the advertisements under the table.

Nov 17, 04 - 08:15 pm Comment from: Hellstudios

The mp3 war is over pal

Nov 17, 04 - 09:21 pm Comment from: MacSmiley

macman,

Alex Trebek must like Apple. On Jeopardy the other day:

Q: The slogan for this company is "Think different"

A. What is Apple Computer ??

Nov 17, 04 - 09:22 pm Comment from: iPod

This "war" just creates free publicity for ME !!!

Nov 18, 04 - 06:55 am Comment from: ideeyat

HA!
Gasp! Apple created another great product and so now we should declare war on apple. Yes, whenever apple shows us up we will declare war to save our skins. Shame on Apple for being so smart.

Nov 18, 04 - 10:09 am Comment from: Less is More

Listen up, Sim, you need to devote a significant percentage of that money to attacking the source: the Mac community. It's been proven: If the Mac crowd buy it, the Windoze horde will follow.

So here's a suggestion: Devote $10 million of your budget to advertising in this site - the guerilla Mac site. Persistent ads will eventually turn MDN users soft in the brain and eating out of the palm of your hand.

Oh, and lose the .wma format.

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