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Enderle: Microsoft employees voice concerns about working for dysfunctional company
Wednesday, March 29, 2006 - 10:42 AM EST

"For anyone that has ever worked for a failing company wandering over to http://minimsft.blogspot.com will be a bad trip down memory lane. It showcases the deep disappointment Microsoft employees are feeling as a result of the Vista slip and the apparent lack of consequences for those in power that, they feel, should have prevented it. A lot of new and potential employees are apparently posting as well showing their increasing concerns with working for a company so apparently dysfunctional," Rob Enderle writes for Technology Pundits. "I think a lot of us have been there, but how do you correct a problem like this?"

Enderle writes, "The symptom of the problem is Windows Vista is late but what is the cause? The first step should be to accurately analyze the problem. If this isn’t done by people who are both qualified in the analysis and trustworthy the result will be garbage. Based on this forum my guess the cause of the problem is one or more of the following."

• Unqualified employees and managers
• Excessive Bureaucracy
• Intelligence
• Trust

"If one of these is a Silver Bullet it is Trust," Enderle writes. "For Microsoft, Open Source is a statement on how much the company, and Industry, is distrusted. Looking at the problems with the US, the EU, and Korea (among others) you can easily see they are largely founded in distrust as well. Even this blog that formed the foundation for this piece shows a dramatic lack of trust inside Microsoft. Honestly if you can’t trust your employees, managers, partners, vendors, and customers I can’t help but ask why you think what you are doing, regardless of whether that is building cars, TVs, or software, is what you should be doing."

Full article here.

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Related articles:
For three decades Apple has sizzled while Microsoft has nearly always come up short - March 29, 2006
Microsoft employees call for heads to roll over continual Vista slips - March 27, 2006
Microsoft's Windows Albatross, er Vista could slip even more - March 27, 2006
Harvard prof: Microsoft Windows users 'may simply end up with a more and more inferior OS over time' - March 27, 2006
60-percent of Windows Vista code to be rewritten - March 24, 2006
Microsoft reorganizes moribund Windows unit - March 23, 2006
Microsoft's inability to ship Windows Vista leaves door open for Apple - March 23, 2006
Tech writer: Forget booting Windows on Macs, now is the time for Apple Mac to take back share - March 23, 2006
Microsoft Vista fumble could lead to score for Apple Mac; Mac OS X Leopard may beat Vista to market - March 23, 2006
Analysts: Apple could benefit from Microsoft's latest Vista slip - March 22, 2006
Forbes: Microsoft's Vista slips again - Steve Jobs must be waking up a happy man this morning - March 22, 2006
What's the difference between Mac OS X and Vista? Microsoft employees are excited about Mac OS X - March 22, 2006
Vista delay causes Windows-dependents slump in pre-market trading; Apple rises - March 22, 2006
Enderle on MS Vista slip: 'I personally can not recall Apple ever getting an opportunity like this' - March 21, 2006
Microsoft delays Windows Vista again - this time until January 2007 - March 21, 2006

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Mar 29, 06 - 11:06 am Comment from: Mr. Peabody

Put Steve Jobs in there, maybe he call pull them out... Holy crap, what am I saying?!

But seriously - when a company, of any kind, gets into a nose dive it can't seem to get out of, the blame is not usefully placed anywhere except right at the very top - period. In the end, every company goes where its led.

Mar 29, 06 - 11:07 am Comment from: Reality Check

Is this Microsoft Daily News, or what?


(MDN Magic Word "west", as in, this site has gone south).

Mar 29, 06 - 11:08 am Comment from: Mr. Peabody

"...maybe he can pull them out..."

Mar 29, 06 - 11:11 am Comment from: Guessing

..and this is the guy who said Vista was going to kill Apple...

MDN: The Lamisil graphics are a great weight loss product. Makes you lose your appetite.

Mar 29, 06 - 11:16 am Comment from: veleeeta

Every other story here seems to be about microsoft. mad

no apple news????

Mar 29, 06 - 11:17 am Comment from: DudeMac

Vista is suffering from the wicked Curse of Copland wink

Mar 29, 06 - 11:18 am Comment from: MegaMe

What scares me is our military will run on Vista and XP.

Blue screen of death has a whole new meaning.

Or hospitals running on winblows. Or our traffic control systems running on winblows. Our credit and identity secrets are stored on winblows servers with secret back doors.

Windows scares the crap out of me.

Mar 29, 06 - 11:19 am Comment from: ppc

Who cares what happens to Microbore?
Screw them...

Mar 29, 06 - 11:23 am Comment from: imax

employees showing their increasing concerns with working for a company so apparently dysfunctional

Quit complaining and do something about it – quit.

Whiners.

Mar 29, 06 - 11:27 am Comment from: me

The ONLY thing Vista and Copland have in common is that Apple did it first.

But seriously, Apple struggled with Copland and wasn't afraid to admit defeat, go with Plan B (or D or G) and make something work.

What was the result? cutting their losses and ending up with the World's most advanced OS.

The difference with MS is that they knew they needed to be moving in this direction more than a decade ago - when NT was supposed to unseat Unix and all that. But they skimped on the NT re-write and they did the same with XP and are doing the same now.

Mar 29, 06 - 11:28 am Comment from: Bartsimpsonhead

"...my guess the cause of the problem is one or more of the following.

• Unqualified employees and managers
• Excessive Bureaucracy
• Intelligence
• Trust"


It may be just me, but reading this I get the impression from the 'tone' of the article that Enderle is blameing the M$ employees and middle-management for Vista's problems, rather than asking why the top management are failing to see where the problems lie, and what they are doing to rectify the problems.

MDN magic word: 'dead.' Anyone want to start a MS Death-knell counter?

Mar 29, 06 - 11:33 am Comment from: BOTOX

Don't forget the “Enderle Group" is dysfunctional too, BIG TIME! Especially Rob and his wang being so obsessed with Paris Hilton!!! The rest of the group, consists of his dog, his gold fish, his wife are fine.

Mar 29, 06 - 11:34 am Comment from: Bartsimpsonhead

[quote 'me'] But seriously, Apple struggled with Copland and wasn't afraid to admit defeat, go with Plan B (or D or G) and make something work.

Shouldn't that be "..Apple struggled with Copland and wasn't afraid to admit defeat, go with Plan (Ne)XT and make something work.

Mar 29, 06 - 11:34 am Comment from: Macs King

Another boring Enderle piece from MacDaily Windows News.

Microsoft will be pulled under by their own weight.

"backwards compatibility" will be the undoing of MS, please keep it up.

Mar 29, 06 - 11:39 am Comment from: Heidi

I know I speak for every MS customer in thanking Mr. Gates for preserving the ability to play my '95 "Flight Simulator" software. I would deeply resent being forced to buy an upgrade or new copy just because of Vista grin

Mar 29, 06 - 11:42 am Comment from: qka

The one of the greatest management books ever is Frederick Brooks' "The Mythical Man Month". It is based on his experience managing an IBM mainframe OS development in the 1960s, but is still completely relevant today.

One his observations: Adding more people to an already late project only makes it later.

Microsoft is in a damned if you do, damned if you don't position.

Mar 29, 06 - 11:47 am Comment from: Drunk Cheney

Tick - Tock Microsoft Tick - Tock



• Unqualified employees and managers
• Excessive Bureaucracy
• Intelligence
• Trust

Hmmm... sounds just like another huge corporation: The Bush Administration.

Mar 29, 06 - 11:50 am Comment from: Edgeley Exile 43

"The first step should be to accurately analyze the problem. If this isn’t done by people who are both qualified in the analysis and trustworthy the result will be garbage."

Rob Enderle saying this is so funny I may have just lost a kidney. Is he really talking about Microsoft or another "Group" entirely?

Mar 29, 06 - 11:51 am Comment from: TydalForce

If MS was truly smart, they would have done something similar to what Apple did with OS X.

Vista should have been a whole new OS, rebuilt from the ground up. New applications written for Vista won't run on older OS's. But, make it easy for developers to upgrade their apps, and maybe an environment that ran both (a la Carbon).

Vista would include a pseudo-emulation portion that would load up an XP engine and run most software that ran on XP (like Classic).

The result is the ability to ditch all the old code and legacy support without immediately dropping the old software and giving people a way to upgrade without losing their old stuff.

I, for one, am glad they DIDN'T go this way because it will just be one more nail in the MS Coffin. I can't wait to see them die.

Mar 29, 06 - 12:15 pm Comment from: Heidi Heidi Ho

Flight simulator? Are you kidding me? What a boring morose game.

Mar 29, 06 - 12:26 pm Comment from: occasional poster

Top heavy management that is Marketing oriented created this. How many times over the past 10 years have I seen complaints to MS dismissed as "in our feedback, this is what we see" or "That is not a bug, but a feature."

Just look at Balmer. He was chosen, not for his technical prowess but his pushy marketing ability. Marketing can only go so far beyond what the technology actually is.

MS has gotten way ahead of itself in marketing vs actual usable technology. In my opinion, that is the root of their problem and is from the highest level of management.

Mar 29, 06 - 12:29 pm Comment from: 3rdKidney

"Vista should have been a whole new OS, rebuilt from the ground up. New applications written for Vista won't run on older OS's. But, make it easy for developers to upgrade their apps, and maybe an environment that ran both (a la Carbon). "

Yea, this is the way to do it and Apple pulled it off a few times in the past. But each time they did, they lost market share big time. That's what M$ is afraid of. They're not (real) dumb. They know this is the way to go, but they're really afraid of lossing that huge chunck of market share that's still running versions earlier than XP. They count these systems when they arrive at their 90% market share figure. It doesn't matter that a huge chunk of them are still running Windoze 3.1-Windoze 2000. Do you really think this group of users will stay with M$ if M$ kills backwards compatibility? Nope.

Since they'll have to buy a new system anyway, they'll certainly look at a mac. As it is, half of the pc market share will have to buy new systems to run Vista. If M$ drops the legacy os and make all the old apps useless, you can be a lot of those user will go out and simply buy macs and new mac apps.

This is where the problem is. Apple took a chance and will eventually rebuild the market share they lost everytime they made huge shifts in hardware/software. M$ doesn't have the guts to do as Apple did.

Mar 29, 06 - 12:39 pm Comment from: Big Al

What if you don't trust the analyst who is writing about a lack of trust?

Microsoft's management trust problems pale when compared to Enderlie's creditability problems.

Mar 29, 06 - 12:45 pm Comment from: MacDude

your all being conned!!

Microsoft delayed consumer Vista so it can sell more X-Boxes this holiday season.

PC vendors like HP who sell a lot of consumer PC's during the holidays had to snowjobbed, so thus the so called "management shakeup" and other pressures at Redmond to cover up.

Microsoft see's devices like X-Boxes as the solution for the consumer, not PC's.

Mar 29, 06 - 12:51 pm Comment from: Macaday

Reality Check, I did enjoy reading your remark above. It must really be hurting...

You get no sympathy from me as you're getting just what you and other arrogant idiots deserve for having over the years talked down about Apple.

What is so enjoyable also is that we have been predicting this for a long time...

Mar 29, 06 - 12:52 pm Comment from: Noraa Haras

MS should buy Be, inc's IP and build Windows ZP from that. That'd show Apple!

Mar 29, 06 - 01:10 pm Comment from: dogfriend

Spot on Big Al. This article would have more credibility if it came from anyone other than the Fudmeister (with the possible exception of Thurrott or Dvorak).

I do think the question of trust is an interesting angle though. Would you trust Ballmer with anything? I wouldn't. I wouldn't trust him as far as I could throw a chair.

Would anyone trust Bill Gates? Look at the history of MS. He has screwed partners and enemies alike. If you were working for him, would you trust him?

MDN word : one
Trust no one.

Mar 29, 06 - 01:18 pm Comment from: lbuschjr

The advantage Apple had in recovering from the Copeland fiasco is that Apple was willing to bite the bullet, shift gears, and drop support for older software/systems (if not immediately, then eventually). Heck, they weren't even going to have a Classic environment initially, until they realized that they wouldn't sell as many new Macs if people couldn't run Classic apps while waiting for software updates/replacements.

Microsoft's biggest problem is that they refuse to cut off the legacy PCs. The irony is that such a change would force a lot of companies to upgrade systems, software, etc., and probably make Microsoft even more money on new versions of Outlook, Office, etc.

Mar 29, 06 - 01:49 pm Comment from: The Other Steve

"Excessive Bureaucracy" should have been listed three times!

Mar 29, 06 - 01:58 pm Comment from: Roberto

We have all already commented inteeligently on this stuff; why do we care what coçksm00ch Enderle has to say? I read his commentary above and it adds NOTHING to this story. MDN, please continue to preface your links to discussions of his pointless scribblings with Enderle: Yada, yada... so that I may know not to go there. Thank you for you support.

Mar 29, 06 - 01:59 pm Comment from: Roberto

Intelligently

Mar 29, 06 - 03:45 pm Comment from: SirROM

There's a little part of my brain that keeps softly saying:

Steve has a plan. He's demonstrated it twice already and few people seem to recognize the potential for it happening a third time.

1. Steve builds NeXT into a viable software platform with a state of the art OS product. Then he sells this to Apple at a time when it is sorely needed and saves Apple. Steve and NeXT take over Apple.

2. Steve build Pixar into a viable animated movie house with a state of the art movie product. Then he sells this to Disney at a time when it is sorely needed and saves Disney. Steve and Pixar take over Disney.

3. Steve rebuilds Apple into a viable hardware and software platform (again) with a state of the art OS and cutting edge hardware products. He even migrates the OS and hardware to another chipset used by the other computing companies. He then sells the computer side of Apple to Microsoft at a time when it is sorely needed and saves Microsoft. Steve and Apple Computers take over Microsoft.

Steve and the new Apple Entertainment continue to produce the iPod and other media related business products.

Seems to fit, doesn't it? Or perhaps my medication is overdue....

Mar 29, 06 - 04:40 pm Comment from: schmluss

Back on the meds.

Mar 29, 06 - 04:55 pm Comment from: dogfriend

Stronger Meds

Mar 29, 06 - 05:54 pm Comment from: ndelc

SirROM,

That's an interesting idea, but the biggest reason why that couldn't happen is the same reason (one of many reasons actually) that MS is having so much trouble coming out with a quality product in their next OS - Legacy.

The size of their customer base forces them to keep all that old Windows garbage intact so that the world doesn't come to a screeching halt. As much as I despise the company and their corporate culture (or lack thereof), I recognize that they must surely have some talented people there who are capable of innovation. It sounds like they have some serious management issues but even if they didn't, I don't think they'd be capable of coming up with something really great because they're tied so tightly to 20+ year old technology. To truly innovate, they need to step away from that, but their enormous customer and developer base won't let them. It would also stop them from buying Apple and building off the Mac OS.

Mar 29, 06 - 11:34 pm Comment from: SirROM

ndelc,

That's where I think the beauty of this idea comes from. If they "bought" Mac OS X and brought Steve on board (much like Disney), they could turn this OS problem over to the "Apple department" and tell the world that within 2 years the OS would be changing. This would give developers a chance to modify their programs (made easier by the switch of Mac OS X to Intel) and they would likely be relieved to know they would be getting a stable, virus-free OS. In addition, Steve would unveil the famous "red box" virtualization layer using the new Intel chips that would be available to run current Windows XP programs unhindered while the remainder of the developers made the transtion. I think Microsoft is either too lazy (bloated from within) and doesn't feel the need to innovate with such a dominant market position, or they are just too afraid or overwhelmed by the necessary task they must eventually face. Either way, buying the Mac OS would bring everything into harmony and Microsoft wouldn't have to worry about losing market share to Apple during the transition. I honestly think that Microsoft's customers would be excited for the first time in years about such a transition if they had an idea of what they would be getting in return.

I enjoyed reading your thoughful comments and getting a chance to discuss this idea!

Mar 30, 06 - 12:32 pm Comment from: Col. Angus

Trust? Naah, more likely the same old culture of trying to break or change things to "own" them, plus an incredible feature-greediness that includes backward-compatibility and more secure back doors to the company's black ops room [aka the MW: "hell"].

Dunno why that makes me laugh. snake

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