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Sat, Nov 21, 2009 - 07:00 PM EST  —  AAPL: 199.92 (-0.59, -0.29%)  |  NASDAQ: 2146.04 (-10.78, -0.5%)

Gizmodo reviews RIM’s BlackBerry Storm: ‘Heavy, laggy, sluggish, unstable, clunky, and tiring’
Thursday, November 20, 2008 - 10:45 AM EST

"It's hard to overstate how important the BlackBerry Storm is to RIM and Verizon. It's RIM's bold effort to fend off the iPhone and Verizon's best hope for a star handset that draws people in, or at least keeps them from bailing... Now that we've spent some quality, uninterrupted time with the Storm, here's why we think it falls short of its promise," Matt Buchanan reports for Gizomodo.

"It's surprisingly heavy. Like, heavier than RIM's manly slab of smartphone, the Bold, at 5.47 oz to the Bold's 4.7 oz. It feels thick, too, thicker than it actually is, because of its squarish shape. It looks good, it feels okay in your hand. It's just kind of clunky at the same time," Buchanan reports. "No Wi-Fi is a bummer... The camera is 3.2MP of noisy noise, like most cellphone cameras. The camera is tarted up with some basic photo editing features and a dedicated flash, but it's nothing incredible."

"The major issue with the interface, at least in the main menu area, is that it lags. Like, enough to be annoying. Scrolling through the main menu, for instance, it seems like part of the scroll slowdown is deliberate (I don't know why) but the sluggishness turned to choppiness more often than occasionally. The transition fades from screen to screen, besides being inconsistent (sometimes you get 'em, sometimes you don't), make the OS actually feel slower. And when it does lag, it's somehow more frustrating because it makes you distrust and pissed off at the SurePress feedback—not good for your major selling point," Buchanan reports.

"Lag was all over the place, which is a cardinal sin with a touch-based UI. It really needs to be more stable," Buchanan reports. "I hate to say this, but I kind of came to hate typing on it. Pushing the screen in over and over requires so much more effort than simply gliding my fingers around a good touch keyboard. It was tiring."

The Storm is "not quite the killer phone that they or Verizon need it to be... I think it fall short of what they were aiming for, and ultimately what all the hype is driving people to expect [and] SurePress is not the end-all, be-all of touchscreen technologies—it's not really an evolutionary step forward, even."

There's much more in the full review - recommended - here.

MacDailyNews Take: This is quite the debut for RIM's "iPhone killer," isn't it? smirk


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Nov 20, 08 - 10:54 am Comment from: WTF Frank

Wow, the third negative post today on RIM. Feels good to treat struggling companies like the press treated Apple ten years ago, doesn't it?

No reason to take the high road, no one expects any better of you.

Nov 20, 08 - 10:58 am Comment from: @WTF Frank

It's the Press, not Apple dissing these guys. Why "Should" MDN behave better? They are the press after all.

Nov 20, 08 - 11:03 am Comment from: Synthmeister

I love the one review I saw:
"More like a drizzle than a storm."

Nov 20, 08 - 11:04 am Comment from: uh oh

And yet with all that negative press for RIMM it's Apple that's collapsing. Go figure.

Nov 20, 08 - 11:04 am Comment from: beatboxrob

"How many 'SureClicks' does is take to spell B-L-O-O-D-B-A-T-H?

2funny
mdn MW: four, as in, Four publications can't be wrong

Nov 20, 08 - 11:11 am Comment from: @WTF

Maybe if RIM built a better product, the reviews wouldn't be so bad.

Nov 20, 08 - 11:19 am Comment from: Your Mom BluRay

Press For Sure

Nov 20, 08 - 11:21 am Comment from: Your Mom BluRay

Blackberry Storm - Think gray cloudy skies. A phone that will make you all wet (but not in a good way) wink

Nov 20, 08 - 11:22 am Comment from: Whatever

why make a touch screen device just to make a touch screen device? You have to work on the interface first.

Nov 20, 08 - 11:23 am Comment from: January 24, 1984

Blub, blub, blub....

Another turd sinks to the bottom.

Nov 20, 08 - 11:42 am Comment from: R2

Since when is RIM a "struggling company"?

They may struggle to make good, usable smartphones but as a business they're doing better than ever thanks in large part to the iPhone.

Nov 20, 08 - 11:54 am Comment from: maclover

SurePress?
How about make a damn good product rather than let marketing coin terms? a la Microsoft.

Nov 20, 08 - 12:01 pm Comment from: maclover

I'll say it again "9/10 times there is no competition".
People get hyped up whenever someone comes up with a low quality, half assed, derivative version of a great original product. What posesses these people to believe that this is 'competition'? And they repeat it like monkeys "competition is good!" Well, if you can't discern what actually makes someone a competitor, you shouldn't use the phrase. If I decided to play basketball against Michael Jordan is someone going to say " competition is good, this will only make Michael Jordan better"? No! They'll say "welcome to the slaughterhouse!" These also-rans were only doing good in the face of no competition, and they weren't innovating at all. This is painfully obvious when faced with the iphone, who is more than above average competition,
it's a steamroller.

Nov 20, 08 - 12:16 pm Comment from: MacBliss

Now, I LOOOVE my iPhone to death, and could not even imagime using anything else. But talking about lagging interface, my one pet peeve about the iPhone is that the screen response is getting really annoyingly unsatisfying. For instance, it nearly takes a full 3 seconds, 3 seconds!, for the screen to redraw fully right after you press on the Settings button, which I do quite often in the day... Now that I am getting over the newness high, it is the one point I hope will be able to improve with software updates, the sooner the better. Still, at the end of the day, my iPhone is one of the most exciting and satisfying piece of technology that I have ever bought.

If only they could squeeze an i7 intel chip in that baby...

Nov 20, 08 - 12:17 pm Comment from: marco

in all fairness...
this is RIMs first attempt with touchscreen...
date back to 1st gen iPhone.... firmware 1.x and the famous 2.0x crashes... nothing is perfect!

Apple has released countless firmwares on the 1.x and 2.x so far to address the issues customers have... Still some have not been fixed....

NO PRODUCT OUT THERE IS PERFECT. NOR RIM NOR APPLE.

I still get crashes on my iPhone even after a restore... hopefully the bug fixes will be cleared in 3.0!

Nov 20, 08 - 12:51 pm Comment from: SOX

how does one update a blackberry's software? is RIM deferring their revenue to allow for software updates? will you have to pay $10 and wait 2 hours at a local verizon store? ouch.

Nov 20, 08 - 02:14 pm Comment from: @ sox

You update the Storm's OTA, apparently.

With older BBs you download the software and apply it. The only thing you do at the VZW store is buy it.

Come on, trolls. You could at least TRY to understand what you're talking about.

Nov 20, 08 - 02:45 pm Comment from: Predrag

to @ sox:

The person named SOX was asking some questions. Your answer would have been perfectly acceptable if you had stopped after the second paragraph. In its entirety, you come off as a jackass; it's not like SOX had authoritatively stated anything (notice question marks at the end of each of the first three sentences).

As for the subject at hand, OTA updating may be a bit sexier, but it has a strong chance of being less reliable. I'm still not sure, from the @sox's answer, if that VZW store is some physical place or an online store. If it is a physical store, the OTA update doesn't matter if you have to go into some store to pay for it.

Nov 20, 08 - 02:49 pm Comment from: marco

re: predrag....
SOX was asking a question and it would have been acceptable if the ending wasn't "OUCH"

So that is what sparked the fire...
A simple question such as SOX's would have been cool if he didn't have to put a kicker in it!!!

Nov 20, 08 - 03:29 pm Comment from: Denny

I beleive RIM is fscked!

Nov 20, 08 - 04:35 pm Comment from: RePlay

Oh, the humanity!!

Nov 20, 08 - 04:38 pm Comment from: SOX

wow, didn't expect to get so much "heat" for those questions.

I did find this on the blackberry site:

"Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.

Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device"

Nov 20, 08 - 05:02 pm Comment from: SOX

Does the blackberry click really loud? This is important to me b/c I like to text during meetings and at work. I hope they would have considered this as it is a major use of the blackberry in the corporate world

Nov 20, 08 - 07:24 pm Comment from: of the horror

if you use any product/service with press-for-sure or play-for-sure, you'll be taken-for-sure

Nov 22, 08 - 03:20 pm Comment from: Stephy

Great review.

The same verdict as Engadget and this crazy in-depth blog too

http://admiralh.wordpress.com/2008/11/21/why-the-blackberry-storm-is-no-iphone-killer/

Nov 26, 08 - 09:14 pm Comment from: Brau

Hey! Wha happened? Looks like Gizmodo pulled the original review.

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