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Google’s Gmail works great on Apple iPhone, blanks on Microsoft’s Windows Mobile
Wednesday, November 28, 2007 - 01:37 PM EDT

"Windows Mobile Gmail fans are getting antsy about a known glitch in the mobile e-mail offering that hasn't been fixed by Google in about a month," Nancy Gohring reports for IDG News Service.

"In October Google began supporting IMAP (Internet Message Access Protocol) for Gmail... Shortly after the IMAP capability was activated, users of Windows Mobile phones began complaining in online forums about problems. Some of them said that HTML (Hypertext Markup Language) e-mails showed up blank on their phones. Others said that message headers appeared on their phones but not the messages themselves," Gohring reports.

"In late October, one user complained to Google about the problem with Windows Mobile and got a reply saying that Google hadn't had the chance to test the Windows Mobile mail client," Gohring reports. "'Why would Google make this work with the iPhone and not WM devices?' another user wrote in the forum after reading the letter that was purportedly from Google."

"On Nov. 16, a Google employee posted a note acknowledging the problem. Google has added the issue on its Gmail known issues page, where users can report their experiences. Google says it is working to address the issue," Gohring reports.

Full article here.

[Thanks to MacDailyNews Reader "Carlos" for the heads up.]

MacDailyNews Take: Windows Mobile? Sheesh. Get a real smartphone.

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Nov 28, 07 - 02:42 pm Comment from: Whatever

Why is this a Google bug - I think that they are adhering to standards and the email reader on the Windows mobile device is probably at fault..

Nov 28, 07 - 02:48 pm Comment from: MacNScott

I don't think this has to do with completely with Google. Seems the reader software has issues to me.

Nov 28, 07 - 03:07 pm Comment from: Steev

Funny to see the tables turned.

How often in the past have I fumed when I see some web page fail to load and pop up the text "your browser is not supported" or try to watch a video only to find out quicktime isn't an option.

To quote Nelson- Ha ha.

Nov 28, 07 - 03:19 pm Comment from: Mel Gross

It's a good question. Where is the fault, either, or both?

Even if the fault is with the Mobile product, Google could get it to work, as long as the problem isn't too basic to the operation.

If it's Google's fault, then they would also be expected to fix it. MS moves glacially.

Heh! From an Apple stockholders perspective, I hope it can't be fixed from Google's side.

Nov 28, 07 - 03:28 pm Comment from: NCG598

Well, well- now we see that Windows Mobile is not perceived as the future. It will be the past, unless Microsoft gets on the ball and update to more open standards.
The future rolled-in with the iPhone. All others phone manufacturers will adjust to the new standards that will come from new competition from Apple and other that will follow.
So Window Mobile users will soon be eclipsed in numbers soon and will have to fall in line with the rest and wait.
GOOGLE will support Android first and others next.

My 2.0025 percent

Nov 28, 07 - 03:31 pm Comment from: Jubei

Umm Google. Don't even worry about it. It's not worth the effort to fix for those Windows Mobile users. Or just send them a note to get an iPhone instead. grin

Nov 28, 07 - 03:33 pm Comment from: wannabe

Microsoft has been hostile to IMAP since the days of Exchange Server 5. At the same time they have kept the wire protocols used by MAPI closely guarded so that it cannot be easily used outside Microsoft products (hence the incredibly silly workaround used by the BlackBerry). As a result there is no industry-standard messaging protocol that is well-supported by Microsoft, leaving email in the same kind of Dark Age that the Web was in back in 1999.

In other words, serves them right.

Nov 28, 07 - 03:48 pm Comment from: BustingTheSkullsOfIdiots

Agreed. Notice how the M$ folks blame everyone but the elephant in the room for the damage in their apartment. Duh guys.

Nov 28, 07 - 04:16 pm Comment from: OZZ

@MDN take:

F**k off!!! I really would get a real smartphone, if I could...

But iPhone in Italy is getting late... And I have to stick to my hated, idiot, not syncing with Leopard Windows Mobile...

ARG!

Nov 28, 07 - 04:51 pm Comment from: Jim - TIV

@Ozz

http://cell-phones.search.ebay.com/apple-i-phone_Smartphones_W0QQfromZR34QQsacatZ32233

Chill dude.

Nov 28, 07 - 05:10 pm Comment from: wowiscrack

I think steev got it right in quoting Nelson

"haha"


pwnd

Nov 28, 07 - 05:14 pm Comment from: ken1w

> Why would Google make this work with the iPhone and not WM devices?

Because iPhone uses Safari. Google does not need to do anything other than making sure it works with Safari, the same Safari that is the default browser on Macs. Web developers can make special web pages optimized for iPhone, but the fact that iPhone does not require any special "mobile" treatment will become more and more of an advantage over time, as web content becomes ever more complex.

Nov 28, 07 - 05:24 pm Comment from: neomonkey

You win some, you lose some. Google's Picasa image hosting is still only available for Windows and Linux(!)

Nov 28, 07 - 05:32 pm Comment from: Real IT Guy

ken1w:

> Why would Google make this work with the iPhone and not WM devices?

Because iPhone uses Safari


Bzzzzt!

This is setting up Gmail in the mail application. Mail in the case of the iPhone and Mobile Outlook in the case of the WM phones.

Gee, OutPuke is broken. Whatta surprise.

Nov 28, 07 - 05:53 pm Comment from: His Shadow

"In late October, one user complained to Google about the problem with Windows Mobile and got a reply saying that Google hadn't had the chance to test the Windows Mobile mail client," Gohring reports. "'Why would Google make this work with the iPhone and not WM devices?'

Because very shortly, WinCE phones will be a marginalised minority, unworthy of development time.

Nov 28, 07 - 06:48 pm Comment from: BiZarRo BaLlmEr

Stickin' it to the (Ballmer) man.

Look forward to the day when WinCE shows a leveling off or loss of market share.

Nov 28, 07 - 07:15 pm Comment from: spyinthesky

What comes around goes around... and ain't it great. Windows users this is the start of you people getting so much of your own medicine with interest.

Nov 28, 07 - 08:33 pm Comment from: imagemagic

@neomonkey:

"You win some, you lose some. Google's Picasa image hosting is still only available for Windows and Linux(!)"

Actually, the Picasa app is non-Mac, but the image hosting at picasaweb is available for Mac users...

Nov 29, 07 - 06:17 am Comment from: British Mac Head

I'm guessing that the guys on here who say it's something M$ does to stop you using anything but there tech are totally correct.

I have been building websites for 10 years and the last few have been a nightmare due to the great new tech I wanted and needed to use that isn't supported by Internet Explorer. I say "F**K M$!!!" Google should issue a statement that the Gmail technology for phones is built to open standards and works on devices that support open standards. Unfortunately Windows Mobile does not support these particular open standards and until they do Google will unfortunately not work on these devices.

I am sure in the short term it will piss off a few WM users but it will either cause Google to lose custom (but I doubt it) or Windows Mobile users to upgrade to either an iPhone or Symbian Device or alternatively it might pressure Microsoft to fix their shitty code.

Interesting debate!!!

Nov 29, 07 - 11:01 am Comment from: smyhre

@ Brittish Mac Head

Couldn't aggree more with you on that one. Web design has been such a pain with IE. Its the last thing I code for because its almost guaranteed to be a pain in the @$$. Thankfully IE 7 is a little better but its still far short of what they should have done to it.

Wish they could just get a clue, but then again kind wish they never do get a clue.

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