LaCie ombudsman: Apple’s Mac OS X Leopard’s Time Machine should have been better tested
Thursday, November 08, 2007 - 04:39 PM EST"Mike Mihalik, an ombudsman and former vice president of engineering at LaCie Ltd., criticized Apple's testing before the company launched its new Leopard operating system," Gregg Keizer reports for CoOmputerworld. "'The two tech notes that it's released clarify what Apple should have done as part of the normal release,' said Mihalik, referring to a pair of recent support documents that address problems users have reported with the backup tool. Instead, he said, it was as if Apple 'Said 'oops, we forgot to check that,'"
"'What's disconcerting is that what we as developers saw over the last couple of months is not what was delivered to customers,' he said. 'Apple made changes after the last developer update, and it's not the same,'" Keizer reports. "Specifically, said Mihalik, Apple disabled the ability to backup using Time Machine to a network share. 'They made the right decision; it's not stable,' he said. 'But it's also an indication of other problems.'"
MacDailyNews Note: Apple's Website states, "You can designate just about any HFS+ formatted FireWire or USB drive connected to a Mac as a Time Machine backup drive. Time Machine can also back up to another Mac running Leopard with Personal File Sharing, Leopard Server, or Xsan storage devices." Apple pulled wireless backup from the initial Mac OS X Leopard release.
Keizer reports, "Among those problems, he said, were oversights that Apple only recently corrected in the two support documents, one of which spelled out how to set up a drive to work with Time Machine [as well as] that of computer names including nonalphanumeric characters causing backups to not appear in the Time Machine interface, should also have been noted -- and a blocker put into place to prevent improper names, he added."
Full article here.
MacDailyNews Note: See the related Apple Support Docs:
• Master Boot Record issue: Mac OS X 10.5: Time Machine stops backing up to external disk
• Computer names with nonalphanumeric characters issue: Mac OS X 10.5: Time Machine backups are not visible


This is not valid criticism of Apple or the product itself. The overwhelming plus is the release and thereafter small 'undocumented' enhancements are brought to bear.