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Mozilla Firefox whines as Apple Safari gets top spot on Microsoft Windows’ EU browser ballot screen
Friday, October 16, 2009 - 01:17 PM EDT

"This January, the European Commission (EC) announced it would investigate Microsoft’s bundling of Internet Explorer (IE) with Windows. The EC thought that perhaps throwing an IE in with every copy of Windows was harming competition between web browsers and reducing consumer choice. And you can see their point: Internet Explorer makes up 67.7% of the European browser market, and Firefox comes in second at 25.3% (as of Q1 2009)," Jenny Boriss, Firefox User Experience Designer, blogs.

"As Mozilla is an interested party in the browser market in Europe, Mitchell Baker created a list of potential principles to be followed in the EC case, which Microsoft drew on heavily in their settlement proposal. The third principle she wrote was that Windows must enable people to choose other browsers," Boriss writes.

"In response to this, Microsoft came up with an all-American proposal: a vote! Give users a ballot in XP, Vista, and Windows 7, and let them pick the browser they want from a list. Liking the cut of that gib, the EC gave Microsoft the go-ahead begin formal market testing of the ballot. On October 7, the EC announced a formal settlement proposal," Boriss writes. "Awesome, right?"

Boriss writes, "Wrong."

"The current design that Microsoft has proposed includes a whopping 10-17 browsers to choose from," Boriss explains. "The five most popular (IE8, Firefox, Safari, Opera, and Chrome) would be grouped together on the first screen, and the rest would be visible if the user scrolls horizontally. At first, it was proposed that the browser be listed in order of market share (first IE, then Firefox, etc). However, since unfair market share is the reason the EC got hot and bothered in the first place, the current design puts the browsers in alphabetical order by name of the company that creates them. That means the first item is Apple Safari, then Google Chrome, etc."

"This ordering is about the worst option possible, both for user choice and the web as a whole. Microsoft wrote in their proposal that 'nothing in the design and implementation of the Ballot Screen and the presentation of competing web browsers will express a bias for a Microsoft web browser or any other web browser,' but this is exactly what the current design does. Windows users presented with the current design will tend to make only two choices: IE because they are familiar with it, or Safari because it is the first item," Boriss writes. "Users selecting the IE logo because it is the image they associate with using the internet isn’t too surprising. After all, many users do not know or care that other browser are available. But the disproportionate advantage to Safari is what really makes this design poor."



Boriss writes, "By presenting Safari as the first item in a list, this ballot implies that it is the item recommended to most users... So what’s so bad about presenting Safari as the first, recommended item? Aside from being unfair to the other browsers, the problem is that past consumer choice has shown that Safari does not provide an ideal browsing experience on Windows... Safari has the smallest market share of the five other browsers at 2.6%. Frankly, Safari is a good browser for Apple computers, but Apple hasn’t put much effort to make it competitive on Windows. It’s just not their priority. So, by listing Safari first, the ballot is presenting as the recommended item the browser that is least likely to be the one the user wants. This leads to users having a bad experience using the web, and ultimately hurts the user and the market."

Boriss continues whining like a widdle baby in her full rant here.

MacDailyNews Take: Jenny's fear is palpable. Safari is the only web browser that provides an ideal browsing experience on Windows: Only Safari scores an Acid3 perfect score of 100/100 and passes both the pixel-perfect rendering and performance tests. Boriss should be working on getting Firefox up to par instead of trying to talk down a browser that kicks its whiny ass in standards compliance. We challenge Windows users to download Safari 4 for Windows, importing their bookmarks (favorites) and committing to trying it for one week. More info about and download link for Apple's free Safari 4, the world's fastest web browser, for Mac and Windows here.

All that said, we have no problem with randomizing the ballot screen (one of Boriss' suggestions), but we do not agree with using market share weighting as most popular hardly ever equal best (exceptions being Coca-Cola, iPod, and iTunes, for three examples).

And Apple should get a large Apple logo on there immediately; no sense not leveraging the world's most famous logo!

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Oct 16, 09 - 01:21 pm Comment from: HMCIV

@MDN Take most popular hardly ever equal best (exceptions being Coca-Cola...)

Oh snap! It's on Pepsi drinkers!!!

Oct 16, 09 - 01:31 pm Comment from: PackoDM

You MUST be fscking kidding "ideal browsing experience on Windows". Of all main browsers Safari is the most unstable under Windows, it's very very limiting too, power users will be much comfortable with Firefox by far. I do web development and sure, Safari is the most complient making my job easier, but I wouldn't recommend it to a Windows user.

Oct 16, 09 - 01:34 pm Comment from: Gosh

thankyou MS, thanks for your patronage, Office etc.

Oct 16, 09 - 01:34 pm Comment from: Wandering joe's iPhone

Good three choices MDN

Oct 16, 09 - 01:40 pm Comment from: Saldin

I second PackDM.

I used Safari for Windows for months after dumping it for Firefox. Not even one financial institution's online banking webpage where I hold an account, shows up properly on Safari. And for the rest of the pages on the net, it's also slow and a ram hog.

On the Mac, however, it's slim, mean and screaming fast (although I still have to use Firefox just for online banking).

Oct 16, 09 - 01:40 pm Comment from: MacCanuck

Perhaps Mozilla should change it's name to Aardvark. Just as reasonable a name.

That would do it for them re the alphabet wars and may shut them up grin

Oct 16, 09 - 01:40 pm Comment from: KingMel

So the only possible "reasonable" option is to put Mozilla Firefox first. Now that's fair...

How about drawing sticks? Wait, Firefox came out third. Best two out of three?

Firefox has apparently done OK without even being on a ballot. I don't see why they are so upset. What about the browser options that you have to scroll to see? Those are the ones that are doomed to everlasting obscurity.

Oct 16, 09 - 01:41 pm Comment from: m159

Let's just reiterate this for PackoDM, et al:

"Safari is the only web browser that provides an ideal browsing experience on Windows: Only Safari scores an Acid3 perfect score of 100/100 and passes both the pixel-perfect rendering and performance tests."

Oct 16, 09 - 01:42 pm Comment from: There IS no top spot

They're all on the same level, with Expolorer front-and-center. Explorer has an unfair advantage, not Safari. In fact, the two on the ends may be at a disadvantage--but it's all a trivial factor compared to IE's advantage.

Oct 16, 09 - 01:42 pm Comment from: Brian Allen

Yes, Coca-Cola rocks! wink

Oct 16, 09 - 01:44 pm Comment from: Opera and Firefox

have the advantage, with their colored boxes. Maybe Safari and Chrome should complain that all of them should just use the white of the page?

Oct 16, 09 - 01:47 pm Comment from: Tt

These tards are running windows for their os, u really think you can convince them to run a better browser???

Oct 16, 09 - 01:50 pm Comment from: Me In LA

FSCK-ing unreal.
What a freakin' idiot this chick is.
Makes me second-guess using Mozilla software...

Oct 16, 09 - 01:52 pm Comment from: Masa

I disagree with the coca-cola. I've tasted better colas, but those come from smaller brands and usually with steeper price.

Oct 16, 09 - 01:53 pm Comment from: Rob

I never realized that I feel the same way about Pepsi as I do about Windows. Both are adequate but never first choice. Thanks for the awakening! What an enlightening site you have.

Oct 16, 09 - 01:56 pm Comment from: My Opinion is better than Yours

I think the most controversial and important idea in this article is the MDN statement that Coca Cola is the best soda..

Coke sucks! Pepsi is clearly the better soda, c'mon coke never came up with Coke clear. Pepsi clear one of the most underrated drinks of the 20th century.

Oct 16, 09 - 01:59 pm Comment from: Jubei

@PackoDM ( Pack O Dung Meat )

Riiight, only because your lover MS started injected non compliance, non standard junk into IE to propagate their triple "E" program. Monopolizing the Internet is their big program push for years.

Oct 16, 09 - 01:59 pm Comment from: Gabriel

Safari has the smallest market share of the five other browsers at 2.6%.

Um, is that correct? Last I saw Safari was around the 5% range, and Opera was dead last. Or is she speaking strictly from a Windows browser standpoint?

I can't speak to how good or bad Safari might be on the Windows platform, but the whiny tone and insulting attitude she takes (presuming people will just click the leftmost option without thinking) is quite distasteful. And it reflects very poorly on Mozilla, no matter how much she tries to disassociate your comments from them. (Certainly my respect for Mozilla has continued to diminish every time they're quoted in relation to the EU browser situation.)

Oct 16, 09 - 02:01 pm Comment from: Gabriel

Oops, that should be: "...no matter how much she tries to disassociate her comments from them."

Oct 16, 09 - 02:01 pm Comment from: elgarak

@Saldin:

‘Don’t use Microsoft Windows when accessing your bank account online’ (http://macdailynews.com/index.php/weblog/comments/22723/)

Doesn't matter which browser, don't do it.

Personally, I really like Safari on Windows for the limited web surfing I still do on Windows. If I HAD to use Windows as sole OS, I would probably go with Firefox for everyday stuff.

Oct 16, 09 - 02:02 pm Comment from: fatal

i hate coke, im off this site forever

Oct 16, 09 - 02:06 pm Comment from: Digits McGee

Many studies show people tend to pick the middle option of a list. I don't think it's an accident that IE is in the middle.

Oct 16, 09 - 02:09 pm Comment from: Ken

So I guess MAC OS X, Linus, etc will have to do the same. Of course not because this is bullshit to say the least!!! If one has to do all should!!!

Oct 16, 09 - 02:11 pm Comment from: Saldin

@m159:

Although a 100/100 ACID3 score is admirable it doesn't magically make the webpages I need to visit completely unusable.
Yes, I know, we have Microsoft to thank for that, but if Firefox does render them correctly for me, why can't Safari?
And still, Safari for Windows continues to be slow and a ram hog.
And let it be noted that the fact that Apple releases Mac and Windows versions simultaneously, something that no other big software house does (I'm looking at you Google Chrome), is worthy of praise.

Maybe there's a reason people prefer Firefox over Safari on Windows, which in no way makes Jenny Boriss less of a whiner and a sore loser, or her accusation worthy of being taken seriously.

Oct 16, 09 - 02:11 pm Comment from: Lorax

Rearranging the order of browser options for Windows is like rearranging deck chairs on the Titanic.

Oct 16, 09 - 02:14 pm Comment from: silverwarloc

@Saldin:

For my banking preference, I often use Camino. It's quite a browser for. For everything else, Safari. The only time I really have to use Firefox is when the site I'm looking at forces me to use as an alternative...like the Navy. There only alternative browser is Firefox. The crazy thing is that its not even a standard on NMCI desktops or laptops.

Oct 16, 09 - 02:15 pm Comment from: jtc

I've unfortunately from time to time had to update our horrid website at work which was made way before I came along. I've done coding before and always run into a problem with IE. I tested our site with firefox and safari on mac and windows and both flawless.. then tested on IE... FAIL.. redoing css code and redirect to other pages.. such a pain in the arse.. why cant they just stop development of IE?

Oct 16, 09 - 02:16 pm Comment from: My mom loves it

This is only somewhat on topic, but my mom was having trouble with a genealogy site she visits. Anyway, in the course of trying to solve her problem I got fed up with here slow IE8 browser on Vista and decided to install Safari and try it. Once the issue was resolved I showed her Safari. She was skeptical to try anything new until she saw how much faster it was. She was sold. Safari stayed on her machine. The speed difference, at least on that site, was remarkable.

Oct 16, 09 - 02:17 pm Comment from: Saldin

@elgarak:

Thanks for the advice. I actually do not (which is the only reason I keep Firefox for Mac around).

After getting my MacBook, I enthusiastically installed iTunes (to sync my iPhone) and Safari for Windows in my work PC and ended up removing them both to use them only at home, and switching to Firefox at work.

Everybody's entitled to their own opinion. And I still prefer Firefox on Windows.

Oct 16, 09 - 02:21 pm Comment from: ron

Mozilla - rename it AAMozilla.

Oct 16, 09 - 02:21 pm Comment from: Saldin

@silverwarloc:

Thanks for your recommendation! Never tried it before, so I'll take it for a ride.

Oct 16, 09 - 02:22 pm Comment from: jeffgtr

I'm an avid Mac user but I must say I couldn't live (well I'd pull through I guess) without Firefox equipped with Firebug. Don't diss on Firefox to much MDN, please.

Oct 16, 09 - 02:27 pm Comment from: ...Aaaaand down the stretch they come!!!

@elgarak

I hate pointing out others spelling mistakes... but I can't pass this one up. In your last sentence, when you were talking about "If I HAD to use Windows as sole OS"...

I'm pretty sure you put in an extra space and left out an "h".

Oct 16, 09 - 02:33 pm Comment from: NGC598

once development becomes more standards complaint. It will be a lot easier to write for the mass of browsers. Now that IE is attached with NO choice to the OS, developers optimize for IE. So other browsers can not perform as well.
Software development for web, browsers, and code jockeys can better create for a larger and more robust market de coupled from a train wreck of a browers.
The market can ONLY become more vibriant away from Micrsofts dulling shadow.
Plus, that should create a whole new battle front that Microsoft can scream it's battle cry from. Then we can see if they are using military grade equipment or just stuff used by REI. not to slight REI- as I am sure there equipment is quality.
But as I believe, let loose the hounds of Hell- free choice.

The blood will flow from the weakest first!!!

Oct 16, 09 - 02:36 pm Comment from: CB

Boriss is wrong. The alphabetical list means nothing when the layout is done the way it is shown. When you look at the window, your eyes go straight to the center. The prime spot is in the center, IE is the first thing people will see. Safari on the far left is not obvious because the graphic is dull and will be overlooked by most. Google is the second best because the logo is bright and cheerful. Opera is next because it is bright red. Firefox is just like safari with a dull graphic. Your eyes are also drawn to the center because the paragraph for IE is longer than the others.

Oct 16, 09 - 02:37 pm Comment from: DLMeyer

I use Safari/Mac for the vast majority of my surfing, Firefox/Mac when that doesn't get the job done. Is Firefox a better browser? A lesser browser? Neither. It's the one that works with sites that have a problem with Safari. Such problems can be subtle. I can use most of PodOmatic.com just fine with Safari, but can't post messages to the forums. And that's something I NEED to do - part of my contract with them. So ... Firefox to the rescue.
Choices on Windows? Don't know. As I am retired, don't NEED to care.

Oct 16, 09 - 02:44 pm Comment from: acid

@ Saldin - I have no doubt what you described is true, but for me the opposite is the case on my work laptop PC. My online banking works but FF3 is slooow as molasses. What this really points to is how difficult it is to build anything and measure on the Windows OS is.

Oct 16, 09 - 03:04 pm Comment from: InTheShelter

Obviously MDN is off their meds today because any knowledgeable person knows that Pepsi is like rain from heaven.

Oct 16, 09 - 03:27 pm Comment from: R2

I'd like to see this ballot box thing on all operating systems.

Oct 16, 09 - 03:35 pm Comment from: Jose

Remember the naming contest for Mozilla's browser? (Originally the browser was named Phoenix.)

They should have picked Aardvark. And they could have had this cute image to go with it...

http://media.urbandictionary.com/image/large/aardvark-14342.jpg

Oct 16, 09 - 03:38 pm Comment from: bon

Dr Pepper!

The truly original American soft drink. And much tastier than Coke.

Oct 16, 09 - 03:40 pm Comment from: Jose

@R2

So you'd like to see the ballot on all OSs. But Microsoft doesn't make IE for anything other than Windows.

Oct 16, 09 - 03:42 pm Comment from: finelineBob

Sorry, but as another web developer I can assure you that the Acid tests mean next to nothing except for bragging rights. Developers for commercial institutions and the like are going to intentionally block Safari as long as it is in their business interests (i.e. bottom line) to develop as few versions of the code as they can ... it's surprising bank apps work with Firefox as it is.

Oct 16, 09 - 04:00 pm Comment from: jotaeh

Sorry MDW, Safari sucks in Windows. I use Safari on my Mac, but not in Windows.

Oct 16, 09 - 04:06 pm Comment from: Big Als MBP

Coke was fine until they removed the cocaine from the formula.

If you haven't tried the real, original formula Coca Cola you don't know shit about the Cola Wars.

Oct 16, 09 - 04:09 pm Comment from: Step

Safari is terrible on Windows. Sorry, but it's true. I use it on my Mac along with Firefox, but after several tries I still don't find myself using it on Windows. Chrome is better, and Firefox is still my default due to the flexibility of plugins. But Safari on Windows is a relatively poor experience.

You're right that Apple should leverage that logo on Safari as soon as possible. That's an opportunity not to be missed if this proposal goes through.

Coke - very arguable, but now it just sounds like you're trying to pick a fight. wink

heh. MW:anti

Oct 16, 09 - 04:12 pm Comment from: ken1w

The real winner is Webkit, with two choices (the first two).

Oct 16, 09 - 04:23 pm Comment from: Marc

Does noone think as I do that Google will get the most "votes" because of brand recognition? I see the Google logo and being brainwashed into thinking Google equals web search I want to push that button. Of course in reality I have a Mac at home and split my time between Safari and FireFox.

Oct 16, 09 - 04:34 pm Comment from: Dinjin201

I love safari!! I use it on both windows and mac smile it's the best. Especially compared to other windoze browsers smile and yes, firefox isn't doing much justice to its "fiery" image by being a teary eyed whinig pup and complete pain in the @$$

Oct 16, 09 - 04:38 pm Comment from: JRoy

Sometimes I want to select part of a web page and print only that part. No problem in (ugh) IE or Firefox. Don't seem to be able to do it in Safari. Apple should add this capability.

Oct 16, 09 - 04:53 pm Comment from: Zeke

@Saldin & PackoDM:

Give me a break! I work in a web app development environment, so I'm required to use Windows and IE at work for testing and development (mostly because we use .Net). Any time I'm not doing that I use Safari on Windows. It's faster, and I've yet to see a rendering problem.

If you bank can't provide a decent website then complain to them, don't blame Safari. I do my banking and stock trading often from work on Safari and have never had a problem. If anything the pages are cleaner and have better resolution, and I'd certainly never access financial accounts with IE.

BTW, IE is a nightmare even in a web app development department. We're constantly finding that we have to program around its weaknesses, and it is unnecessarily annoying and slow.

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