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Napster CEO Gorog: Steve Jobs ‘must be pretty frightened’ of Napster To Go
Monday, March 14, 2005 - 03:31 PM EST

J.D. Lasica spoke with Napster CEO Chris Gorog for Engadget in an interview published today.

Regarding Apple's iPod and iTunes, Gorog said, "We don’t really compete with iTunes. We feel we could compete with iTunes all day long and frankly kick their butt. iTunes probably has 10 or 15 percent of the comprehensiveness of what the Napster experience offers. In fact, we offer an a la carte download service similar to iTunes for 99 cents a track or $9.95 an album. The issue for us is not iTunes but the iPod. The iPod has been so successful that what you have is a lot of consumers going into the marketplace, very excited about the opportunity for digital music, and they purchase the most well-known device. They don’t know in advance that when they buy that device they can’t use Napster or any of our other competitors. So they get trapped in the experience of iTunes."

MacDailyNews Take: At least iTunes offers an experience. Napster offers an a la carte service that doesn't work with iPods or the Napster To Go subscription scheme that also doesn't work with iPod, but does trap you into another monthly bill that you have to pay for the rest of your life or until you don't want to listen to music.

Engadget's Lasica asked Gorog if Napster's incompatibility with Apple's iPod is a "big built-in disadvantage?" Gorog replied, "In the short term it has been a disadvantage. I think the real statistic that we look at is Apple controls about 32 percent of the worldwide MP3 market. So when Apple throws their statistics out, they never include flash players, which is an enormously important part of this market. Also, we fully expect iPod’s share of the hard-drive device market to have a substantial decline during this Christmas selling season because virtually every MP3 player sold in America will support Napster To Go this fall — except the iPod. So you’re going to have consumers having to make a decision between last year’s technology, your father’s Oldsmobile, or any other MP3 player that will support this extraordinary portable subscription opportunity."

MacDailyNews Take: FUD. Unfortunately for Gorog, Apple will soon throw out statistics that also include iPod shuffle flash player unit sales.

Lasica: "Let’s discuss the recent friendly jousting between you and Steve Jobs last month. When you heard that Jobs sent an e-mail to top record industry executives, alerting them to a security gap in Napster’s service, what was your first reaction?"

Gorog: "My first reaction was that he must be pretty frightened of the Napster To Go technology to be so petty. Frankly, that’s what I think the impetus was for him to fire that off. It was really pretty silly. He was claiming we had some sort of security gap, and of course we didn’t. That technology — like recording something off of a radio broadcast — had been out there for 10 years. Certainly his service is susceptible to it as well. We saw it as a sign of weakness, that he’s very concerned about a technology that makes his hardware and his software irrelevant in our view."

MacDailyNews Take: Is Gorog a moron or does he think the rest of the world is populated with morons? Apple's iTunes Music Store (iTMS) streams 30-second previews for a reason, so a user can't steal the whole iTMS library (you can steal the 30-second iTMS previews all day if you wish - have fun). With iTMS, obviously, you'd have to buy the song first before you could strip off the DRM. What's to prevent users from subscribing to Napster To Go and stealing an as many complete songs as they wish for just a $15 monthly subscription fee? The broken Napster To Go "technology" makes legal payment for online music irrelevant in our view. Don't steal music.

Lasica: "What happens if Apple counters Napster To Go with iTunes To Go? Do you see a music subscription service coming from Apple?"

Gorog: "If they bring out a subscription service, then they will have a competitive product that’s good for their users. Ultimately, their users will have to make a tough decision. Do they want to stick with a platform that is not going to be the ubiquitous platform for digital media around the world, that is not going to take them into the living room, for example. The Apple technologies will always be what they have always been: really great in a completely closed, proprietary world. But at some point, people will lose their sense of humor about that when they realize that they’re constantly running into situations and obstacles where they have a technology that has not been built on an open platform. The most obvious example is, if you bought an iPod and want to listen to Napster, you’re screwed. That kind of is the Apple way."

MacDailyNews Take: FUD. The de facto standard for legal digital online music files is Apple's protected MPEG-4 Audio (.m4p). If Gorog doesn't know this, he ought to.

Elsewhere in the article, in discussing Digital Rights Management (DRM), Gorog stated, "I think this is a Windows Media Audio world. I don’t think there’s any question about that. WMA already dominates MP3 players globally."

Full interview with much more here.

MacDailyNews Take: Elsewhere in the interview, Lasica asks where Napster will be in a decade, Gorog responds, "Ten years from now we are... one of the biggest names in digital music, if not the biggest. We are ubiquitous, and we are cross-platform. We are everywhere you want to listen to music — in your PC, in your living room, in your car." In other words, according to Gorog, it'll take Napster 10 years to get where Apple's iPod+iTunes already is today.

Related MacDailyNews articles:
Napster's dirty little secret: changing subscription services into downloads is easy - February 18, 2005
Napster feels the heat over flawed copy-protection scheme - February 17, 2005
Apple CEO Steve Jobs warns record industry of Napster To Go's security gap - February 16, 2005
Users thwart Napster To Go's copy protection; do the music labels realize the piracy potential? - February 15, 2005
Napster-To-Go's 'rental music' DRM circumvented - February 14, 2005
Napster CEO Gorog: 'it's stupid to buy an iPod' - February 10, 2005
Report: Napster faces uphill fight to gain share, Apple prepared to run iTunes at a loss - February 10, 2005
Napster's 'iPodlessness' doesn't bode well for its future - February 10, 2005
$10,000 to fill an iPod? Napster's going to end up with egg on their face - February 04, 2005
Why 'Napster To Go' will flop - February 03, 2005
Napster CEO: We're 'the biggest brand in digital music, much more exciting than Apple's iTunes' - February 03, 2005

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Mar 14, 05 - 04:17 pm Comment from: what?

"We are everywhere you want to listen to music — in your PC, in your living room, in your car."

Uh, how is Apple not in those areas?

Mar 14, 05 - 04:18 pm Comment from: kernelpanic

Here's a good ? for him. Who Cares?

Mar 14, 05 - 04:18 pm Comment from: scottm4321

"I think this is a Windows Media Audio world. I don’t think there’s any question about that. WMA already dominates MP3 players globally."

I thought that mp3's dominated the mps player globally?

Mar 14, 05 - 04:22 pm Comment from: mAc-warrior

The sooner Napster finally dies will be the sooner we don't have to listen to this moron's FUD... I can't wait.

--mAc

Mar 14, 05 - 04:26 pm Comment from: Jerry T

He has a point about the subscription service though. Apple would crush him if they offered that.

I would love to get unlimited music for a flat rate. And still be able to buy what I really like. There's a lot of music I don't mind listening to, but wouldn't spend money on. Of course that's what the radio is for. Give me FM on my iPod please!

Mar 14, 05 - 04:28 pm Comment from: me

huge mac fan. love what apple's doing with music. own an ipod and buy songs on itunes... even though apple is doing the right thing so far... they will eventually need to make their "de facto standard" an OPEN de facto standard.

Mar 14, 05 - 04:28 pm Comment from: zupchuck

Gorog was right on the money about the petty part in Jobs "alerting" music CEOs of the security risk in Napster. Of course we didn't get to see the actual content of the letter. And the person who leaked the memo was acting rather petty, too.

Gorog is playing the FUD card well. For the under-informed (and there are a lot of them when it comes to Apple and its products), this is and has been a successful tactic.

But, Gorog is playing these cards out of weakness, not strength.

Mar 14, 05 - 04:31 pm Comment from: Winston

C.G., phone home. You clearly aren't a native of this planet.

Mar 14, 05 - 04:36 pm Comment from: MacBuddy

[Gorog stated, ... WMA already dominates MP3 players globally.]

I'm reminded of the girl in the KitKat advert.

"Just because you say so, doesn't mean it is."

OR...

Maybe what he meant be 'globally', is "WMA dominates on a different globe" - just not 'The Earth' globe.

wink

Mar 14, 05 - 04:37 pm Comment from: audioboy

MDN takes: epic. I almost don't need to read the article now, cuz you grabbed the important pieces and then said exactly what I would be thinking. Nice work. smile

Mar 14, 05 - 04:37 pm Comment from: smith329

Here's another reason to go out and buy an IPOD....help put this Gorog ass out of a job. What a joker, can anyone believe any of his spiv ?

Mar 14, 05 - 04:48 pm Comment from: Gorog Spelled Backwards Is Gorog

Me Gorog. Me hate iTunes. Me know we will be crushed by Apple soon enough.

Mar 14, 05 - 05:00 pm Comment from: John

Cross platform for who? Mac users can't access it and iPods can't play using it. I don't want to be billed $15 a month to rent there music.
What a bunch of crap!

Mar 14, 05 - 05:05 pm Comment from: Triumph

Come onnnn, people. Don't fall for this fool's rantings and ravings. I mean really . . . Chris Moron. Look at him. Just seeing his picture makes you kind of feel sorry for de guy. Talk about ugly! I've sniffed the butts of Weimeraner's that were better looking. Seriously, this guy's got more believability issues than Wacko Jacko. Hey, I keed . . .

Okay, not this time!

Mar 14, 05 - 05:05 pm Comment from: ndelc

Wow! Gorog could should be granted the title of Napster's Minister of (dis)Information! He is completely delusional. Don't worry Chris, the white straightjacket you're headed toward will look great with a set of white iPod earbuds!

Napster will be lucky to be in business a year from now, let alone 10 years from now. He should be ashamed to have even soiled Napster's good name with this horrendous service. I mean, the original Napster was a revolution that forever changed the topography of the music industry. It was a fire that scorched big business' backside in a way that cannot be repaired. Then they decided to commercialize it, making it a sad shell of what it once was. It's like resurrecting Jimi Hendrix and forcing him to play in a Polka band. They should have just let the Cat have his flash of brilliance and die. It showed zero respect for the brand that they thought would magically hand them the industry on a silver platter. They deserve what 2005 is going to bring them. Gorog, I suggest you post your resume on Monster.com now - these things can take awhile, and your track record isn't stellar.

Mar 14, 05 - 05:06 pm Comment from: Newmanstein

Let's measure with the real scale...
Apple=300million song downloads
Napster=________downloads
Who's really taking the nap???

Mar 14, 05 - 05:10 pm Comment from: RePlay

Isn't drug use illegal??

Mar 14, 05 - 05:11 pm Comment from: Buffy

The only way a music rental service would be even feasible in my mind is to have EVERY last song ever created for me to choose from, not just some.

Plus, I dont want to HAVE to purchase a new piece of equipment or purchase the song TWICE to listen to my music away from my computer.

Mar 14, 05 - 05:13 pm Comment from: DudeMac

I think this is a Windows Media Audio world. I don’t think there’s any question about that. WMA already dominates MP3 players globally.

Obviously Chris Gorog is not checking his numbers. The MP3 format is the defacto (compressed audio) standard on all computer platforms followed by AAC (MP4), WMA doesn't even come close! And can WMA dominate the world when it only represents a single OS platform; Windows?!

The Apple technologies will always be what they have always been: really great in a completely closed, proprietary world.

What do you think Microsoft and its DRM-WMA solution is all about; it's closed and proprietary because it's a Windows-only technology and guess what, not everyone here is using Windows. Apple at least acknowledges that there is more than one platform and offers its DRM-AAC solution to Mac and Windows, which makes Apple's own solution look more open. Who cares if a million media players can play WMA if it only works on a single computer platform (hence Windows).

We are one of the biggest names in digital music, if not the biggest. We are ubiquitous, and we are cross-platform.

Napster was a BIG name when file sharing and digital music was at its infancy. And if you're "cross-platform", why can't Mac, Linux and Amiga users not able to use the Napster software and online services?!

Mar 14, 05 - 05:14 pm Comment from: username

good take mdn.

Mar 14, 05 - 05:19 pm Comment from: iSteve

I normallly believe competition is good and that Apple should just focus on doing a good job - leaving others alone. However, I think Gorog's comments warrant Jobs & Co turning up the heat.

Steve Jobs - flip the switch and turn on the iTunes Subscription service compatible with the iPod. Crush Napster now!!!

Mar 14, 05 - 05:21 pm Comment from: AppleRules!!

The reason Steve Jobs showed the Labels that Napster To Go Service was nothing but the old Napster with a $15 a month service fee.

Millions of PC users are right now subscribing AND SAVING their NTOGO music, burning cds using subscription music.

And since the Labels did nothing to stop it, goes to show they are not supporting the 99¢ per song buisness model.

Steve Jobs now knows he needs to enable a subscription service with iTunes and the iPod, which the hardware and software are already setup.

So since the Labels didn't do anything to stop Windows + Napster To Go + WinAMP + Output Stacker

Then they won't do anything about

Mac OS X + iTunes Subscription + Audio HiJack or

Mac OS X + iTunes Subscription + iPod + iPod Rip or

Mac OS X + iTunes Subscription + JHymn


So Steve has a decision to make, since the Labels don't care about supporting the 99¢ buisness model, why should he sacrafice iPod market share to Napster?

Expect a iTunes Subscription Service.

Heck I already converted all my AAC "Fairplay" DRM music to MP3 already, so much for the artists.

The Labels have made their bed, they just screwed over themselves and online music sales, as well as the artists. We tried to do the right thing and the Labels just don't care.

They are not very bright people in the music buisness I guess.

Mar 14, 05 - 05:27 pm Comment from: Dave H

Gorog needs to believe this. Otherwise why would he bother getting up in the morning?

I still don't think Steve Jobs sent that email. I think it was spoofed. Has anyone seen any official comment from Apple on the matter?

Mar 14, 05 - 05:38 pm Comment from: Don.

WMA dominates globally... as in the number of unique products supporting it, far different from the number of actually SOLD products.

Also... a majority of those WMA supporting players out there do NOT support Napster-to-Go. It's exactly how he says it, either buy new technology or go somewhere else for content if you have anything not made in the last few months. Apple certainly does NOT control 32% of the worldwide MP3 player market, since it's almost exactly 32% of the market that doesn't belong to Apple. Did he conveniently flip the numbers the opposite direction against Apple? And yeah WITH flash players included Apple is over 60% worldwide. I'm sure someone else is happy to supply the exact numbers.

Mar 14, 05 - 05:49 pm Comment from: Macaday

Saddam's Minister for Information:

"His message is consistent, unshakeable in fact, no matter the evidence. His lunatic counterfactual art is more appealing than the banal awfulness of the Reliable Sources. He is a Method actor in a production that will close in a couple of days. He stands superior to truth."

Spot on describing Gorog imho.

http://www.welovetheiraqiinformationminister.com/

Mar 14, 05 - 06:00 pm Comment from: Winston

Although I think the subscription concept itself is weak enough that it doesn't require a counter-move by Apple, if Steve decides to do something in response I'd much rather see a Sirius tuner on an iPod. Adding a subscription service would instantly give credibility to Napster. That jackass Gorog would crow about how Apple is playing catch-up. Apple would abdicate its throne in digital music.

More isn't always better. I honestly don't want millions of songs. Napster may very well offer every single country song ever written but that's about 100,000 songs I know I have zero interest in. What Sirius offers is not just content but context, too. Its vast music library is programmed by experts.

Apple is at its best when it works to simplify the user experience. Dumping every recorded song in human history onto my hard drive, giving me a spoon, and saying, "Dig in! All you can eat!" doesn't simplify my life one bit.

Mar 14, 05 - 06:10 pm Comment from: Anger Monkey

I very seriously doubt that there will be a subscription service. I dont know anyone who uses one or is interested. hell I hate renting movies and games, the only useful thing about rental services for movies or music is to see if something is worth buying. If Apple really wanted to quash the other services and be really smart about it would be to team up with Satellite radio and run the other services into the ground. Satellite radio has more than Napster can offer, the iPod is widely recognized. It would be a good match

Mar 14, 05 - 06:26 pm Comment from: jneal

i subscribe to netflix because i want to watch a movie and send it back to get another one. i buy my music on cd or itms because i want to own the music it has meaning to my life. if i'm broke, i can sell of a couple cds for a few extra bucks. the only thing subscription services can compare to is satellite radio, and that may go the way of the doh doh bird. if subscription music was truly viable the music industry would've developed a system for it w/the advent,and expense, of the cd. speaking of which, i think the only country that has a "cd rental" service is japan. even then it's run by mom and pops, not by sony. napster to go will not put money into napster's, artist's nor the record labels pockets.

what gorog doesn't get is that the ipod isn't just an mp3 player it's an eco-system that includes more than just itms; it includes bmw, logitech, ipodlounge, jaguar, u2, and multiple other 3rd party peripheral makers. none of the other players have this type of 3rd party support.

Mar 14, 05 - 06:26 pm Comment from: The Hedgehog

"Napster was a BIG name when file sharing and digital music was at its infancy. And if you're "cross-platform", why can't Mac, Linux and Amiga users not able to use the Napster software and online services?!"

I've been waiting for a digital music download solution for my Amiga for over 16 years now.....

Mar 14, 05 - 06:46 pm Comment from: Sizewell

wow... I honestly believe that ANYONE can become a CEO of a major corporation these days after readding his comments... even my younger brother wink ( yes, i wish him the best... and it was only a joke)

patience.... it's still a virtue

Mar 14, 05 - 06:53 pm Comment from: BuriedCaesar

Good one, Hedgehog - since we're kvetching about platforms without any available music service, what about TRS-80 and Atari and Commodore?

Gorog is spewing out the wrong end with his statements about ubiquity and all that rot. If Napster were really wanting to compete with iTMS, they'd offer a Mac version. Pretty sure that's not likely to happen anytime soon, if ever.

Given all the other interesting bits of inconsistencies and inaccuracies, it's pretty evident to me that Gorog's had those red-hued contact lenses permanently implanted onto his eyeballs.
gulp

Mar 14, 05 - 07:00 pm Comment from: Colthere

Chris Gorog...

If this is one of your $10,000 hours. Don't worry! "Help" is on the way!

Next he should try to turn purple into yellow. That would be neat.

Mar 14, 05 - 07:01 pm Comment from: b

A subscription service is a good idea. There are benefits. pay-per-song is a good idea too. Napster has both. When is iTunes going to catch up??

Mar 14, 05 - 07:06 pm Comment from: Sizewell

A mac version.... are you serious?

He would lose his only argument (no matter how trivial it is)... It would be his death blow and he knows it.

Mar 14, 05 - 07:09 pm Comment from: iGary

Two words:

Tool

Box

These guys are out of their minds. Real Player shoul dbuy them from Roxio and it would be an alliance of stupidity. confused

Mar 14, 05 - 07:44 pm Comment from: Klaatu

Chris Gorog said "I think this is a Windows Media Audio world. I don’t think there’s any question about that. WMA already dominates MP3 players globally."

Oh. The irony...

Mar 14, 05 - 07:47 pm Comment from: Ralph

Gorog spewed:

"We feel we could compete with iTunes all day long and frankly kick their butt."

Then bring it. Going by your estimates, Napster's sales should be NINE TIMES the size of iTunes. Can the bravado and show us the numbers.

Gorog HAS to be Ballmer's "Mini-Me". I wonder if he dances too. Gorog, moron, whatever.

Mar 14, 05 - 08:24 pm Comment from: Cpt. Obvious

Wow, only 5 takes on this article. Conservative. Have you guys looked into the availability of MacDailyOpEd.com?

Mar 14, 05 - 09:06 pm Comment from: zupchuck

Cpt. Obvious,

How about AppleDailyCommentary.com? News, it isn't that's for sure. Mac-only it certainly isn't, either.

I surprised nobody picked up on the implied "beleagured" Apple thing Gorog was pushing. As much as I think he's operating from weakness, the tried and true FUD thing against Apple was not a stupid thing to do (as irritating as it is to MDN and many of it's posters).

Mar 14, 05 - 09:26 pm Comment from: mike

Do they want to stick with a platform that is not going to be the ubiquitous platform for digital media around the world, that is not going to take them into the living room, for example.
---
Huh?

Apple is everywhere.. they've got Airtunes streaming throughout the house, they've got the iPod which basically owns the DMP market, and they've got every car maker worth its salt installing iPod decks.. where is Gorog getting his information...??

If there ever was a Ubiquitous platform for music, it's the iPod. Period. The iPod is the Windows of the Music Player Market.

Mar 14, 05 - 09:37 pm Comment from: Jack A

All it will take to have Apple complete sew up the market for good will be to license out Fairplay to all comers. They are still benefitting hugely from first mover status and will continue to do so for a long time but at SOME point you would expect someone to finally start chipping away at their market share. I just hope Apple does not miss the timing. As long as they open it up from a position of strength and while they still control the market things should be OK. If they wait too long and do it when they are in decline or in trouble we could see a repeat of the "clone wars" that Steve rightfully put an end to.

Mar 14, 05 - 10:01 pm Comment from: ncg598

Hey, does any one see an ICEBERG coming?
Better warn HMS NAPSTER!
Because CEO GOROG is sailing full steam ahead.

Did the white star line ever recover????????????

Mar 14, 05 - 10:09 pm Comment from: Strategy

Apple should unveil something better than subscription for checking out music. A free tryout system, where you can download any 100 songs free for 30 days. If you haven't bought them, they expire and you would be prevented from checking out the same songs again.

That would put Napster in the grave.

Mar 14, 05 - 10:10 pm Comment from: Bizarro Jeff

Chris Gorog must be pretty frightened of iTunes to continually bring it up and give it free press.

Mar 14, 05 - 11:45 pm Comment from: anastasia beaverhausen

Gorog is such a palindrome...

Mar 15, 05 - 04:34 am Comment from: max

Morog has Apple sh*tting itself -NOT

Mar 15, 05 - 06:47 am Comment from: Mac & PC Guy

>Napster CEO Gorog: So they get trapped in the experience of iTunes.


Although I own and use a iPod, I do not participate in Apple's closed system. I'll stick to CDs. Besides, I'd rather move to SACD and higher quality recordings. Low quality downloadable music is not an option for me.

I just hope the record companies don't try and screw me by closing their CDs/SACDs somehow. I'd like to be able to rip tunes and upload them to whatever music player I have - iPod or whatever bests it.

Mar 15, 05 - 08:13 am Comment from: SOLAR FLARE

If WMA dominates mp3 players worldwide - HOW COME THEY ARE CALLED MP3 PLAYERS!!

What a twat!

WMA dosn't cut it for me!

The sound is crap - and if you are serious about music you would avoid wma 'like the plague'!

Mar 15, 05 - 08:16 am Comment from: SOLAR FLARE

Bend over Gorog - 'the monkey boy is coming home"

Mar 15, 05 - 08:16 am Comment from: DudeMac

I've been waiting for a digital music download solution for my Amiga for over 16 years now.....

Just go to MP3Tunes.com or AudioLunchbox.com if you to buy and download digital music for your Amiga. I'm assuming that you're still awaiting for the OS4 release as well??

Mar 15, 05 - 08:20 am Comment from: DudeMac

Good one, Hedgehog - since we're kvetching about platforms without any available music service, what about TRS-80 and Atari and Commodore?

Those systems are dead, the Amiga lives on today being powered by PowerPC and its latest system OS4. If Napster is really "cross-platform", then I challenge them to release their goods on the Amiga platform.

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