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Palm CEO can’t stop talking about Apple iPhone
Monday, February 19, 2007 - 11:53 PM EST

CEO Ed Colligan was interviewed by Swiss newspaper Sonntagszeitung at the 3GSM conference in Barcelona regarding Apple's upcoming (June 2007) iPhone.

Our best translation from German:

“In my opinion it looks rather like a highly developed media player, which happens to include a phone," Colligan said.

"The iPhone could be interesting for people who like music and films with occasional phone use, but for businesspeople the touch-sensitive screen without a physical button keyboard will be a challenge."

Apple has supplied "nothing at all" regarding iPhone to date, according to Colligan. There's a huge difference between giving a keynote speech and actually developing and shipping the devices, Colligan said.

Colligan said, " I have great respect for Apple, but won't be easy to create a good smartphone that will functions on networks worldwide. Nokia, Motorola, and Samsung have worked on this for for 25 years and have only partially succeeded today. Our Palm Treo already has 90% of Apple's iPhone features at a much lower price... By the way, if this is an interview about the iPhone, you should talk with the Apple people instead."

Full article (in German) here.

MacDailyNews Take: Yes, the iPhone will be interesting for people who like music and films and occasionally use the phone. Keep telling yourself that, Ed. Maybe it'll just go away (along with some other things).

In regard to Colligan's use of one of the anti-iPhone FUD camapign's major talking points: The Chicago Sun-Times' Andy Ihnatko - who has actually touched and used the Apple iPhone - reports, "I think the iPhone's virtual keyboard is a huge improvement over the mechanical thumbpads found on the Treo and any other smart phones of its size... After 30 seconds, I was already typing faster with the iPhone than I ever have with any other phone."

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Feb 20, 07 - 12:00 am Comment from: Synthmeister

"By the way, if this is an interview about the iPhone, you should talk with the Apple people instead."

Only intelligent thing he said.

Feb 20, 07 - 12:05 am Comment from: AP

Of course that's what Ed would say - that's what his stockholders pay him to say.

In fairness, he's right. The Treos offer a similar (not equal) set of features at a much lower price. Chevy also offers a similar (not equal) set of features as a BMW for a much lower price. However, as far as phones are concerned, the only choice has been Chevy. Now that there is a new gold standard in the mobile phone world, a lot of people are going to "trade up".

MDN Magic Word: "hell", as in "How in the hell can I get my Treo to give me random access voice mail?"

Feb 20, 07 - 12:11 am Comment from: Eric

As a Treo 650 owner, I am not pleased at all. Palm has non-existent Mac support. I have never, ever, synced up my Treo to my iCal completely. Even using MissingSync. It's bulky. I do like some of the palm programs, like PocketQuicken. GoogleMaps is a great thing on it as well. But, honestly, I'm ditching it as soon as the iPhone is out. Palm is like stuck in 2000.

Feb 20, 07 - 12:13 am Comment from: Jason

"Six dinosaurs." - LOL!

Feb 20, 07 - 12:18 am Comment from: coolfactor

"Six dinosaurs".... LOL... that is awesome!

Feb 20, 07 - 12:21 am Comment from: maczealot

“By the way, if this is an interview about the iPhone, you should talk with the Apple people instead.”

A man who knows little or nothing about his competition and what differentiates his company from the competition is displaying profound ignorance and foolishness. Well, Ed, welcome to the sad and inimical world of complacency, insular thinking, and regret, you’ll fit right in. You might have noticed that many of your friends have already arrived.

Feb 20, 07 - 12:22 am Comment from: TowerTone

"iPhone, bitch"

Feb 20, 07 - 12:32 am Comment from: Eric... here's a solution to your sync problem.

Eric...

I've got the treo 700p. It's nice, and does a good job, for a bit old clunky looking hand held. The syncing was a hassle for me also with my phone and my boss'. If you're using missing sync, you have to deselect all of the palm conduits in the missing sync program, then it works ok. (just unclick the box next to everything that has the palm logo next to it in the missing sync prog, boot missing sync without the phone plugged in.)Just figured that out the other day. Guess where I got the right info? not the palm website, or the palm customer support line, or even with the email customer support with missing sync. I got it at the genius bar of my local apple store.

I just can't bring myself to use cingular again. I'd love an iPhone, but the worst customer service experience of my life was with ATnT, and I'm not going there again. I'll wait until it releases with other carriers... 2-3 years is what the cingular people are telling me.

Jim - the independent voter

Feb 20, 07 - 12:34 am Comment from: Peter

Actually, from the Swedish...

“In my oopeeniun it luuks rezeer leeke-a a heeghly defeluped medeea pleyer, vheech heppens tu incloode-a a phune-a. Zee iPhune-a cuoold be-a interesteeng fur peuple-a vhu leeke-a mooseec und feelms veet oocceseeunel phune-a use-a, boot fur booseenesspeuple-a zee tuooch-senseetife-a screee veethuoot a physeecel boottun keybuerd veell be-a a chellenge-a. Bork bork bork."

Feb 20, 07 - 12:37 am Comment from: mike

"can you please turn this mic off? I'm sick of answering iPhone questions..."

..
.
.

.

"By the way, that iPhone is sure as nice, and the Treo is almost as good!"

Feb 20, 07 - 12:39 am Comment from: shane blyth

People dont get it
Apple if they get a tiny tiny amount of the market (which they will) will make an absolute fortune.
They dont need to dominate in fact Jobs said in the keynote about the extremely small amount of market share and what the number of sold units would be. So everyone is leaping about comparing it to this that and who knows what but this will be a great piece of hardware/software for Apple even if they only get 0.1% market share they will be a rolling in cash. The Phone market sells billions of units a year the MP3 market is a drop in the bucket in comparison.

Feb 20, 07 - 12:40 am Comment from: one more thing...

“Our Palm Treo already has 90% of Apple's iPhone features at a much lower price...”

I had hoped that MDN would have provided Cooligan’s explanation regarding what this other “90%” and "10%" actually means. I would have liked to have understood Ed’s technological expertise and corporate philosophy as he compared and contrasted the similarities and differences of Treo and iPhone. If anyone could provide a link to a complete English translation of ths interview, please do so.

Interesting, apparently even Palm knows that Apple makes iPhone, not Cicso. Sorry, Cisco, you dropped the ball.

Feb 20, 07 - 12:40 am Comment from: LinuxGuy and Mac Prodigal Son

More free advertising for Apple -- yes!!!

Isn't it amazing -- the response of these pigs to the cast pearls?

Feb 20, 07 - 12:52 am Comment from: Ed

The Treo has got buttons, real buttons. Does the iPhone have real buttons? Hell no. Does the Treo sync with OS X? Why would we want to sync with OS X? You want songs? You want me to sing a song?La, la, la. Do you like that! Why do you keep harping about songs? Internet? Palm does internet. So, what's your point? This interview is over, go away!

I gotta fire my media consultant! (Presses plastic buttons.) What's his email again?

Feb 20, 07 - 12:53 am Comment from: wall street guy

i've gone through 5 treo's
they die after about 14 months of hard use

my 650 goes in the trash the day the iphone ships

palm is toast

Feb 20, 07 - 01:15 am Comment from: MacMental

What else can they do really? Obviously they can't compete with it so all they can do is tell themselves it isn't relevant. I guess it makes them feel better.

Feb 20, 07 - 01:26 am Comment from: Always Right

I am so fscking sick of Treo, I could scream. I won't list a diatribe here, but the comments about syncing are true.

Fsck all that bullshit about "de-selecting". I'M A MAC USER. NOT A WINDOWS USER. I WANT WHAT I WANT AND I WANT IT NOW. AND I WANT IT TO WORK. SEEMLESSLY. EASILY. I HAVE OTHER THINGS TO WORK ON. I'M NOT A DWEEB-GEEK. IDON'T WANT TO MUCK AROUND AT ALL.

Get it?

Feb 20, 07 - 01:28 am Comment from: Always Right

Excuse me.

SEAMLESSLY.

Feb 20, 07 - 02:10 am Comment from: keyboard

using a microscopic physical keyboard is easy for "businesspeople"...

using a microscopic virtual keyboard will be impossible for "businesspeople"...

I'm sick of this fscking talking point.

Feb 20, 07 - 02:11 am Comment from: One guy from Finland

Palms market value is 1.64B$ maybe it will go away.
Poor bastard. Life is going to be very hard for him.

Feb 20, 07 - 02:49 am Comment from: The Other Steve

" Chevy also offers a similar (not equal) set of features as a BMW for a much lower price."

Difference is I could afford an iPhone.

Feb 20, 07 - 02:56 am Comment from: Foxxed

using a microscopic virtual keyboard will be impossible for "businesspeople"...


I'm not saying the iPhone isn't sleek, but i think there is a grain of truth to that. You don't want to have to look at the phone to enter a number. Being able to feel the keys is a plus. And people with fingernails...how that going to work with touch screen?

Feb 20, 07 - 03:04 am Comment from: mike

'm not saying the iPhone isn't sleek, but i think there is a grain of truth to that. You don't want to have to look at the phone to enter a number. Being able to feel the keys is a plus

--

huh? nobody does that.

you either have the number entered into your phone already, or you look at the keys and punch it in.

what kind of knob is looking sideways when he punches in a phone number

"oops wrong number, i was watching the game. sorry."

Feb 20, 07 - 03:49 am Comment from: Toby Belch

As a German-speaker I'd like to correct MDN's claim that Ed Colligan 'can't stop talking about Apple iPhone. The point is, he wasn't allowed to. The interviewer didn't let go.

And this is very good news for Apple. The executives of the smart-phone companies are obviously sick to death of being asked about it, but know that it's better not to show their irritation. Very frustrating! Usually they use such interviews to push their own products. Now they're having to defend them.

In the interview he did a quick change of course, and said that he has been wrongly accused of 'making fun of the iPhone' after it's introduction, but, interestingly enough, he didn't (or rather couldn't) claim he'd been misquoted.

The interviewer is obviously not convinced by his arguments, nor will the average reader be.

This is the best sort of publicity for Apple.

Feb 20, 07 - 03:53 am Comment from: Gregg Thurman

the worst customer service experience of my life was with ATnT

You should try shipping a car from Chicago to north Idaho. I contracted with Dependable Auto Shippers and delivered the car (a '69 Mustang Mach 1) to their terminal on Jan 28. Never received a call from them that there was any problems. On the 8th of Feb I called to learn that my car hadn't moved. Several calls later (no return calls as requested) and today they tell me they can't start my car and they want me to move it off their lot. They gave me 48 hours and then they start charging storage. There's more to the story, but none of it favorable to Dependable Auto Shippers. Oh, I prepaid the shipment.

Feb 20, 07 - 04:06 am Comment from: YankInOz

I for one - in a zillion - will step right up and buy an iPhone - contract and all with Cingular- and take photos and send them to Ballmar - Gates - Colligan - Dell and whomever is running HP at the time and indicate that not only will I be using it but all of my staff in the USofA, Australia, Singapore and Europe (as they come on line) and that we will have completely switched to all Apple, Inc. products from Admin and Design and IT and Marketing & sales and Manufacturing for our entire company. One small step for a growing and expanding business (mine - and the stockholders) and one more great big stomp for Apple!

And the I will watch Ballmar, et. al step in it - over and over again - there is a reason why brown is the fav coulur of these three dinasaurs and off spring = six dinosaurs... raspberry

MDN = step

Feb 20, 07 - 04:16 am Comment from: Macaday

Ed Colligan needs to study Creative's business model. He's set to follow the same path towards being an accessory.

Love the "6 dinosaurs" title.

Feb 20, 07 - 04:22 am Comment from: Mr. Reeee

I've been a Palm user for about 9 years. When I first heard about the Treos, I was excited... wow, just think... ONE device!

I finally got my hands on a Treo 600?
The screen was small, compared to my Sony Clié NR70V.
The keyboard? HORRIBLE. I mean I have ADULT hands, how on earth do you hit only ONE of those teensy weensy keys at a time?
And what? NO graffiti? Palm COULDN'T have been serious about that one... could they?

No SALE!

Had Palm actually taken Treo phone capabilities and merged them with a Palm TX... well. that would be something.
I FINALLY realized... Palm is NOT Apple.

And then Apple announced the iPhone!
But, we know NOTHING is perfect... Cingular/AT&T;? Oh no, no no NOOOOOOOOOOOOOOOOOOOOOO!

But, it's got all these walkie talkie makers quaking in there loafers!

Feb 20, 07 - 04:31 am Comment from: AlanAudio

"You don't want to have to look at the phone to enter a number."

I must have missed the Palm advertising campaign when they boasted that Palm devices end the misery of having to look at the phone when you use it.

All the numbers I use more than once are pre-programmed into my phones. Apart from some speed dial numbers, they all have to be selected from menus. I don't have a problem with looking at a menu and had never heard it mentioned as a potential problem prior to the announcement of the iPhone.

Feb 20, 07 - 04:36 am Comment from: iestynw

90% of iPhone's features?
The iPod, when it first came out had 100% of the features from other devices (maybe excluding the click wheel).

When will these idiots learn it's not about features, it's about how they're implemented.

Feb 20, 07 - 05:06 am Comment from: MacSmiley

Is it my imagination, or does Bill Gates look like Chicken Little? He's getting mighty skinny... so think his clothing is too big. Methinks he's been metabolizing a lot of stress lately. shock

Feb 20, 07 - 05:09 am Comment from: hotchili

> Wie Apple sein Handy positionieren will, kann ich nicht beantworten.

Best I could make out is: Wherever you position your Apple, the worms won't eat out of a can of beans. So I tripsed over to Altavista Babelfish and caught some pearls:
</i>
Sie it explained recently that no PC manufacturer would vibrate to emerge and a decent mobile phone from the sleeve. Apple has it done...

Steve job states that IP-HONE to every other mobile phone by five years ahead is. Is it over-snatched? </i>

- No, but I bet the iPhone has the same effect on Colligan as eating three-months-old refried lima beans with chilli and jerky. MW: volume.

Feb 20, 07 - 06:57 am Comment from: Random Guy

Babelfish seems to turn German into the kind of English that would be spoken by a Japanese Yoda:

"That IP-HONE as a Treo killer is acted. From Palm fans Apple fans could become."

Change the game, it will. Much danger for Treo. Begun this phone war has.

Feb 20, 07 - 07:07 am Comment from: Bizarro Ballmer

"Our Palm Treo already has 90% of Apple's iPhone features at a much lower price"


Doesn't get it.

Feb 20, 07 - 07:40 am Comment from: hotchilli

Boy, that photo of Gates shows why he doesn't need to wear a turtleneck. He's a natural turtle-neck.

Feb 20, 07 - 07:56 am Comment from: mike k.

MDN let this douche off lightly. From TFA:

but for businesspeople the touch-sensitive screen without a physical button keyboard will be a challenge.

why? what are the unique business activities which require physical buttons?

Apple has supplied "nothing at all" regarding iPhone to date, according to Colligan

er ... Apple has supplied a shipping date, demoed a working product, advertised specs and prices, and submitted the relevant info to the FCC for approval.

Our Palm Treo already has 90% of Apple's iPhone features at a much lower price...

other have nailed this point already.

i vote for an updated MDN Take. Shine your evangelical light on this man's lies.

/6 dinosaurs was pretty funny.

Feb 20, 07 - 08:58 am Comment from: grok

in "The Departed", Matt Damon wouldn't have been able to surreptitiously call Jack Nicholson on an iPhone in his pocket from a room full of feds to warn him not to use cell phones during the illegal cpu sale to the Chinese, because of the lack of tactile feedback. So this thing is not going to work for organized crime moles in the police department.

Feb 20, 07 - 09:06 am Comment from: Mr. Reeee

Bill Gates the evil spawn of Frank Perdue.

Six Dinosaurs indeed! LOL

Feb 20, 07 - 09:09 am Comment from: Buster

"Our Palm Treo already has 90% of Apple's iPhone features at a much lower price"

Too bad its the other 10% that people really want.

Feb 20, 07 - 09:09 am Comment from: Artisticulated

"I have great respect for Apple, but won't be easy to create a good smartphone that will functions on networks worldwide. Nokia, Motorola, and Samsung have worked on this for for 25 years and have only partially succeeded today."

And nobody could make Unix accessable to the masses for over 25 years. Apple does the really hard stuff and makes us all wonder why nobody else could get it right before them.

Feb 20, 07 - 09:14 am Comment from: Mr. Peabody

Colligan says, "I have great respect for Apple, but won't be easy to create a good smartphone that will functions on networks worldwide. Nokia, Motorola, and Samsung have worked on this for for 25 years and have only partially succeeded today."

This is not a technical issue, this is a corporate-political issue. All the phone companies want the very latest tech. and they beg, plead, bribe, and sell their collective souls to the devil to make sure they exclusivity until the next amazing new tech. comes along.

Feb 20, 07 - 09:52 am Comment from: schmluss

"The iPhone could be interesting for people who like music and films with occasional phone use, but for businesspeople the touch-sensitive screen without a physical button keyboard will be a challenge."

How exactly will this be a challenge? Has this guy even used a Treo? You can't type on the thing without using two hands and looking at the keyboard. This guy's been listening to Ballmer, with the whole keyboard, and network "issues".

Feb 20, 07 - 10:05 am Comment from: ChrissyOne

"but for businesspeople the touch-sensitive screen without a physical button keyboard will be a challenge."

Once again, the "little physical button manufacturing" cartel rears its ugly head. For all I'm hearing about how important these little keypads are, they must be one powerful force in the electronics industry. Who makes these, Halliburton? Why is it that we just can't seem to live without them?

-c

MW: 'leaders' (only look back when they're tired or scared)

Feb 20, 07 - 10:12 am Comment from: twilightmoon@mac.com

NOT FUD:

"By the way, if this is an interview about the iPhone, you should talk with the Apple people instead."

He admits he's talking out of his ass and doesn't know a damn thing. If it was FUD he wouldn't have admitted as such!

Give him some credit.

Feb 20, 07 - 10:36 am Comment from: twilightmoon@mac.com

Foxxed:
"I'm not saying the iPhone isn't sleek, but i think there is a grain of truth to that. You don't want to have to look at the phone to enter a number. Being able to feel the keys is a plus. And people with fingernails...how that going to work with touch screen?"

I think this is one where you'll have to actually use the device before you speculate on how well the virtual buttons work. People that have actually used it find it to be very usable. The screen display is higher resolution than anything else on the market at 160 ppi. Expect the touch sensitive resolution to be high as well. I expect it will be easier to enter numbers than you expect.

This is Apple we're talking about after all.

Feb 20, 07 - 10:51 am Comment from: PzKpfw

February is almost over and that puts the MW keynote almost two months ago. The iPhone is going to be here before you know it. Remember how it was half a year away? Now it's just 3 months and change. Then it gets truly interesting.

Feb 20, 07 - 11:03 am Comment from: King Mel

"There's a huge difference between giving a keynote speech and actually developing and shipping the devices, Colligan said."

That is true, in general, but does not directly apply to Job's MacWorld keynote. If I am not mistaken, Job's demoed a very polished product. So the "developed" part of Colligan's objection has already been largely addressed. That leaves manufacturing and shipping.

These people are living in denial. I can't wait for the iPhone to ship along with variants including the next gen large screen iPod. These people will then have to add shock to denial.

Feb 20, 07 - 11:08 am Comment from: King Mel

I said this before, and I'll say it again. The iPhone has the potential to support robust voice recognition functionality including voice dialing. The dock connector offers the potential for tie-ins to automobile hands-free systems. I do not necessarily see the lack of a physical keyboard as being a problem for most people.

We will have to wait and see how the iPhone fares when it hits the real world.

Feb 20, 07 - 11:14 am Comment from: KenC

Features does not equal usability.

Feb 20, 07 - 12:27 pm Comment from: kate

There's far more to the Apple iPhone than Steve Jobs has thus far revealed. And although I would love to see Steve succeed in his plans, hopefully his ego hasn't placed him in checkmate already. It might be too late even though it hasn't really begun yet. (Sorry but that remark is something that only Steve Jobs and a few of us in certain journalistic circles will understand.)

If he knew what Apple was "up to" Ed Colligan wouldn't be sleeping that well at night.

Bill Gates knows, and that is why he is so desparately trying to kill the iPhone by any means available to him.

There's a good news article here:

http://blogs.business2.com/apple/2007/02/iphone_patent_f.html

Nov 24, 08 - 10:36 am Comment from: maclover

where's all the misinformed "competition is good" bunnies now?
their hero got slaughtered and "no soup for you!"

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