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Wed, Jan 07, 2009 - 08:05 PM EST  —  AAPL: 91.01 (-2.01, -2.16%)  |  NASDAQ: 1599.06 (-53.32, -3.23%)

PC Magazine debates the pros and cons of Apple’s iPhone
Thursday, April 17, 2008 - 03:18 PM EST

"It's been the better part of a year since the debut of Apple's iPhone—enough time for most of the early hype to die down, for the most egregious bugs to get fixed, and for users to learn to deal with the foibles of a new mobile platform—or learn that said foibles are too much to take," Wendy Sheehan Donnell and Joel Santo Domingo report for PC Magazine.

"Here at PC Magazine, we've got iPhone users on both sides. Some are thrilled with the device, others want their $500 back. In the left corner, representing the iPhone fans, is Joel 'Don't Call Me a Fanboy' Santo Domingo, PC Mag's lead desktop PC analyst. In the right corner, representing those with buyer's remorse, is Wendy 'Apple KoolAid Made Me Sick' Sheehan Donnell, senior editor of our Consumer Electronics team," PC Mag's intrepid tri-named and now also nicknamed reporters write.

Full article, in which Wendy complains about AT&T phone service quality, AT&T EDGE speed, iPhone's speaker and mic quality, the virtual keyboard, and the rest of the usual list of competitors' talking points while Joel gallantly defends iPhone's honor, here.

[Thanks to MacDailyNews Reader "MidWest Mac" for the heads up.]

MacDailyNews Take: As we've grown fond of saying, AT&T could cut the speed of EDGE in half today and you'd still have to pry our iPhones out of our cold dead hands.


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Apr 17, 08 - 02:21 pm Comment from: peragrin

At normal edge speeds they already are cut in half.

Give me a seperate device to transmit GPS coordinates to my iphone and update it with google maps/Locate. I will be happy.

Locate is useless for me, while my AT&T;coverage is excellent.

Apr 17, 08 - 02:23 pm Comment from: Mac+

The one major con: iPhone is locked down to one carrier!!!!!!!!! The rest is not dramatic.

Apr 17, 08 - 02:24 pm Comment from: bon

The EDGE controversy is one of the biggest FUD pieces of recent memory.

If the iPhone would have debuted with 3G, most people in US would not have been able to access 3G speeds anyway, and everyone would have suffered greater initial cost and lower battery life.

Apr 17, 08 - 02:28 pm Comment from: John

here, here MDN. My sentiments exactly!

Apr 17, 08 - 02:31 pm Comment from: bon

@Mac+

I understand that you (and others) are disappointed with Apple's AT&T;contract, but Apple has always been more interested in profitability and tight control than market share.

Overall, I think that it's a good trade-off.

Apr 17, 08 - 02:31 pm Comment from: Macromancer

That's easy:

Cons: AT&T;(Edge)
Pros: everything else

Apr 17, 08 - 02:33 pm Comment from: Macromancer

"If the iPhone would have debuted with 3G, most people in US would not have been able to access 3G speeds anyway,"

That fact doesn't make the excruciatingly slow page loads over Edge any easier to stomach.

Apr 17, 08 - 02:42 pm Comment from: Majikthize

I love my iPhone and wouldn't give it up for anything, but I've gotta admit that the speaker truly sucks. Ring tones are not loud enough, and speakerphone volume is so low as to make it useless.

Apr 17, 08 - 02:42 pm Comment from: Mac+

"Apple has always been more interested in profitability and tight control than market share." - bon

Then tomorrow, you will hear of a multi-touch Gphone doing the same as iPhone but based on open source technology, and available worldwide for a good bargain. Or something very bad, a multi-touch Zune Phone grabbing market share all over the place. When that's happen, all happen Fanbois will be complaining that iPhone got copied, iPhone was the orignal, but iPhone only got 3% of market share worldwide.

I trully don't think an unlocked iPhone will make it as cheap as the common Nokia telephone.

Apr 17, 08 - 02:52 pm Comment from: ChrissyOne

Wendy is the only person I've ever heard of that likes the Aliph Jawbone.

Apr 17, 08 - 02:57 pm Comment from: HMCIV

"foibles"? What is this English Literature Magazine now? Fortunately my iPhone was quickly able to lookup the old French word which means eccentricity.

Apr 17, 08 - 03:01 pm Comment from: ChrissyOne

Wendy: In any case, I'm sure Apple will be back later this year with an irresistible 3G iPhone and charge more; or worse, charge the same or less and stick it to the early adopters who are stuck with EDGE connectivity.

So, is there any way Apple can win here, Wendy? Charge more and they're greedy. Charge less and early adopters will get screwed.

You know, I have never heard anyone in the tech press look after the rights of the world's Early Adopters like they have in the last year over the iPhone. Before, EA's were the guinea pigs that found the bugs and spent the big bucks so R&D;could tighten up their designs for the rest of us. But no one ever cared that they had to spend that money. They certainly had no champions.
Now every bloody reporter with a nit to pick with Apple crows on and on about how EA's get screwed.

Okay Wendy, listen carefully - I got my iPhone on Day 1. I was delighted when Steve gave me a rebate at the first price drop, but I was certainly not expecting it. Nor would I have been upset if it didn't happen. This is true for two reasons: (1) because I am extremely pleased with my purchase and (2) because I live on the planet earth, where it has been common practice, for longer than my lifetime, for a company to release New Models with Better Features after some length of time has passed. This is not shocking news to me. I'm okay with it.

So get a grip, kay?

-c

Apr 17, 08 - 03:05 pm Comment from: chair-throwing, simian-like CEO

@Mac+

"... tomorrow, you will hear of a multi-touch Gphone doing the same as iPhone ... Or ... a multi-touch Zune Phone ... [and all the] Fanbois will be complaining that iPhone got copied."

Would they? Why would they be complaining rather than buying one of these handsets?

However, I don't see this as very likely.

Microsoft hasn't even got the OS to do it. Microsoft phones don't run the NT-based operating system. You can't get a cut-down Vista on a phone, believe me.

What they have for that is another OS -- Win CE ... which is practice could leave the space out. I.e., it's more like "wince".

As for Google's Android, it's not much more than vapourware yet. Something good might come out of it, but it's not finished yet *and* they've got to find a hardware maker to use their software, and hope the hardware maker's up to the task.

I'd be delighted if there were more tempting devices around on the market -- not that I'm currently looking to buy myself -- but you're just making me empty promises.

Actually, I'll modify that. I'd probably avoid buying anything that had the Microsloth software on just on principle. But I'd gladly buy a Nokia with Symbian or Linux or something on -- but only if it did what I wanted and did it well.

But neither MS nor Google has anything out there, and neither is likely to for osme time yet. At least Apple has something on the shelves I might want to buy.

Apr 17, 08 - 03:07 pm Comment from: Hmmm

Wendy = ugly and mean;
iPhone = beautiful and slim.

I'll take the iPhone.

Apr 17, 08 - 03:12 pm Comment from: de Villiers

It's a lovely word. And it's used frequently in the UK.

-- Also, around one third of all of your words are from "old French".

de Villiers


> "foibles"? What is this English Literature Magazine now? Fortunately my iPhone was quickly able to lookup the old French word which means eccentricity.

Apr 17, 08 - 03:16 pm Comment from: Turbojesse

ATT&T;Sucks! Edge Sucks! Everything else about the iPhone Rocks!

Apr 17, 08 - 03:20 pm Comment from: ChrissyOne

Hmmm..

Okay, there's no reason to call anyone ugly. Grow up.

Apr 17, 08 - 03:23 pm Comment from: ericdano

Sorry, but anyone named Sheehan is automatically tuned out. Ever since the Cindy one went over the deep end.......

Apr 17, 08 - 03:32 pm Comment from: Tom

"Wendy = ugly and mean;
iPhone = beautiful and slim.

I'll take the iPhone."

Let me just add … and ugly.

She should go back to whatever she was using before the incomparable iPhone.

Apr 17, 08 - 03:34 pm Comment from: BSOD

Joel missed a great opportunity for an opening line:

"Wendy, you ignorant slut!"

It would have been brilliant and hilarious.

Apr 17, 08 - 03:45 pm Comment from: Man Hands

"while attempting to push tiny buttons with adult-size fingertips is no small feat"

What kind of meatpaws does she have? Makes me shutter to think...

Apr 17, 08 - 03:56 pm Comment from: JAYGEE

I don't like the iPhone, but love the iPod Touch. Strange.

Apr 17, 08 - 03:57 pm Comment from: I always get screwed

I buy my iPhone on day 1 and a year later it is being upgraded. I buy my nice new Lexus IS 300 a year later they come out with the IS 350. I buy my Samsung 720p HDTV, and a year later I buy a Samsung LCD 1080p and with 120hz tech to replace it. I will never buy anything again, every year they just make a better product. For the same price. We should just all sit around and not buy a single item so companies can go out of business and not have the ability to drive technology and world economy. We can do it all the way back to the stone age.

Buy the product or dont. Apple is not forcing you to buy their product you choose to. I am happy with every purchase I make. And in a couple of months if/when apple upgrades their iPhone line, guess what. I will be there in line waiting. I mean, I dont think i have ever had a phone for over a year anyways. someone should do an actually survey to see what the average life or ownership of a cell phone even is.

Apr 17, 08 - 04:02 pm Comment from: Beryllium

So when did foibles become an arcane word? Perhaps it just demonstrates the sinking educational standards here in the USA. Higher standards? But we'd have to pay teachers real money! And we have two wars to pay for! Heaven forfend [or is that word too arcane also? and maybe arcane as well?). Oops, bile attack. Where did I put that Pepto-Bismol? grin

Apr 17, 08 - 04:16 pm Comment from: @man hand

judging from the picture of her. VERY LARGE ONES! As soon as I saw the picture I saw why she hates the iPhone it is small, sexy and people want one and like to touch it. everything she is not

Apr 17, 08 - 04:28 pm Comment from: Flashxl

So I think that Wendy should get her hearing checked. Seriously. There are times when I just turn up the volume and can hear quite well, even with 30 mile per hour winds.

I would like to know what everyone that doesn't like AT&T;would prefer, because I don't think its any worse than Verizon (actually has better coverage where I frequently travel).

This cell phone stuff may just be a lot of media sell, but it certainly can be aggravating when you expect service and don't get it. Which happens with them all, or at the least the two that I have used. With the phone, AT&T;works o.k. EDGE speed varies, and in Big Sky, the little "E" doesn't show up on the phone at all, so no edge even, and the phone only worked if I stood in the correct window and faced the right direction.

Apr 17, 08 - 04:40 pm Comment from: Shogun

Like the word, Foibles?

Look up "ad hominem". It's usually used with the word "attack" and in that usage usually understood to be entirely under the belt, cowardly and inappropriate.

I must say that I'm drifting away from caring about MDN comments any more. This place feels like a Junior High cafeteria to me. I guess at 34 I'm feeling a thirst for a bit more maturity. Nothing about ya'll. Maybe you are in Junior High or maybe this is just a place for you to blow off steam. That's cool. I'm just saying, I think I'm going to take my ball and go elsewhere. I'm tired.

Maybe I'll see you in a few.

MW: Freedom :p

Apr 17, 08 - 04:45 pm Comment from: @Flashxl

Its not that ATT is bad, just expensive. I want an iphone, but to much money to leave my sprint sero plan that is 1250 minutes, unlimited data and unlimited texting for only $50 a month...

Apr 17, 08 - 06:03 pm Comment from: Qman

My daughter's iPhone on Edge is faster than my Moto Q9h on 3G.

Apr 17, 08 - 06:09 pm Comment from: Jim - TIV

C1, I've got a jawbone and like it very much. Works in the convertable well. Sometimes it loses the signal, but not often.

It certainly was an upgrade from my two previous bluetooth headsets.

Apr 17, 08 - 06:14 pm Comment from: Jim - TIV

correction — convertible

Apr 17, 08 - 06:25 pm Comment from: ragarcia

The speakerphone is lousy which makes no sense since the speakeriPod is great. That is to say, why can't phone calls be as loud via the speaker as the music is?

Also, will we ever be able to print boarding passes from within this wonderful device?

Apr 17, 08 - 08:22 pm Comment from: cartoonasaurus

Knowledge = Power.

Here's some Power for y'all.

Edge = really really really really really really really slow.

3G = really really really really really really really slow BUT it is a little faster than Edge UNLESS the processor of the phone is slow, in which case - HA HA HA HA HA HA HA!!! - it is SLOWER.

Power is funny, isn't it?

He he he...

Apr 17, 08 - 09:06 pm Comment from: Touch keyboard is a big minus point

Just not as bad a minus point as the little tiny chiclet keys on other smartphones.

Let's face it, small devices are small. They have small keys--of one kind or another. Deal with it.

Apr 17, 08 - 09:41 pm Comment from: Macintosh

I personally don't mind AT&T;, and in my opinion all the carriers feed the same BS to people (coverage aside), but just feed it in different ways.

Most people who dislike one carrier for reasons besides coverage are pissed because they had a high bill once or twice, which was not the carriers fault.

I'm just glad Apple didn't do the MVNO deal. It would have made Apple a "carrier" in the minds of the average user... Which would in turn make some people grow to hate Apple due to their own mistakes (or lack of coverage from whoever Apple would have been buying minutes from).

If you don't have 129,600 satellites and a cell tower on every block, along with free / unlimited usage - then you will be hated as a carrier by someone.

Apr 17, 08 - 09:48 pm Comment from: Macintosh

And once you are hated for one thing you did, you are pretty much hated in general...

Apr 17, 08 - 10:21 pm Comment from: dijonaise

love my iPhone, will buy another and another and another....
a new tentacle has formed on the all encompassing beast that is the future apple.
the silky soft sound of an invisible noose forming around most of the consumer electronic/computing sphere.

Downloadable media - pwned (a record industry in tatters)
Portable media players - pwned (sorry former king sony)
Computing platforms - pwned (m$ on the decline, take dell witcha)
Mobile computing and comms - pwned (smart wha? good luck catching up)
HDTV movie delivery - pwned (blueray won a hollow victory, disc is dead)
Pro Media production - (say goodbye to avid now, don't wait)

may the wandering and wilting eye of apple not find you wanting dear friend, or get added to the list (listening adobe?)

Apr 17, 08 - 10:45 pm Comment from: ElderNorm

I do not know why people whine so much. Its like they have nothing better to do. Or maybe they have no other skills. grin
en

Apr 18, 08 - 06:18 am Comment from: ztwatcher

I live 25 miles from NY City and we don't have good 3G coverage .... a friends 3G phone doesn't work any faster than EDGE ... however, our town has WIFI in all the locations I need .... hence the iPhone is perfect ..

your miles, as they say, may vary ....

Apr 18, 08 - 11:50 am Comment from: HueyLong

Majikthize?

Is that you Lindsay Bayerstein? I really enjoy your blog... and your photography, nice work!

Apr 18, 08 - 12:23 pm Comment from: Rudge

If you've read the complete article, Wendy Sheehan is quite a Mac person, and has actually turned her Husband to the Mac side. So her gripes about the iPhone aren't as some kind of an Apple hater. Furthermore, her comments about Edge speed, mobile phone quality, and the lack of iChat have been discussed on this site ad nauseam.

I love my TiBook dearly, but the speakers on it suck too, and I don't mind saying it. I keep my ear buds plugged in for the best quality sound. I'm hoping that version two of the iPhone will learn from version one and make the appropriate improvements.

Apr 18, 08 - 11:10 pm Comment from: Krioni

I agree with MDN about who great the iPhone is, but it's harder to really feel so flippant about EDGE while trying to read THIS site on the iPhone.

When is the iPhone-optimized MDN coming? I'm going to lose my mind!

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