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Sat, Mar 20, 2010 - 08:30 PM EDT  —  AAPL: 222.2499 (-2.4001, -1.07%)  |  NASDAQ: 2374.41 (-16.87, -0.71%)

RIM’s big response to Apple’s iPhone, BlackBerry Storm, falls flat
Monday, January 26, 2009 - 09:16 AM EDT

"Verizon Wireless and Research In Motion Ltd. have high hopes for the BlackBerry Storm, which they spent nearly two years developing as their big response to Apple Inc.'s iPhone," Amol Sharma and Sara Silver report for The Wall Street Journal. "But despite a marketing campaign that cost more than $100 million, the smart phone has gotten off to a bumpy start. Some early buyers have complained about technical bugs with RIM's first touch screen BlackBerry, although others say most new gadgets have problems that need to be ironed out."

"When Verizon Communications Inc. reports its fourth-quarter results Tuesday, investors will be looking for clues on how the Storm has fared. Verizon Wireless is the exclusive U.S. carrier for the device," Sharma and Silver report. "People familiar with the matter say the company sold roughly 500,000 units in the first month after the Storm's Nov. 21 launch. That is a promising start, though well off the pace of AT&T Inc.'s sale of 2.4 million iPhone 3G devices in that device's first full quarter on the market."

MacDailyNews Take: 500,000 minus just how many returns?

Sharma and Silver continue, "Some Storm owners have complained about everything from clunky software for typing on the touch screen to the device's sluggish performance with basic tasks like dialing-by-voice or taking photographs. 'I found myself wanting to throw it in the ocean due to my frustration with its overall usability,' said Steven Golub, a longtime Verizon customer from Morristown, N.J., who bought the Storm the day it was released, but returned it a few weeks later."

"Verizon and RIM, determined to release the Storm in time for the holidays, rushed the device to market despite glitches in the stability of the phone's operating system, according to people close to the launch," Sharma and Silver report. "Handset-makers and carriers have been pulling out all the stops to match or one-up the iPhone, which has quickly grabbed a 25% share of the North American smart-phone market."

Sharma and Silver report, "A Verizon Wireless spokesman declined to comment on specific sales figures for the Storm, but said the percentage of units returned is in the single digits, standard for a smart phone. 'The sales and performance of the device have lived up to our expectations,' he said."

MacDailyNews Take: Obviously, Verizon Wireless has very low expectations. Read the reviews:
• Yale Daily News: The Storm isn’t an iPhone killer, it’s a Blackberry killer - December 10, 2008
Innovation and Entrepreneurship Professor reviews RIM BlackBerry Storm: ‘Disappointing and awful’ - December 05, 2008
NY Times’ Pogue reviews RIM’s BlackBerry Storm: ‘I’ve got a better name for it: BlackBerry Dud’ - November 26, 2008
InformationWeek reviews RIM’s BlackBerry Storm: ‘Tiresome, slow, severe bugginess and problems’ - November 24, 2008
TIME Mag reviews RIM’s BlackBerry Storm: ‘Novelty screen feels cheap; steer clear of this storm’ - November 20, 2008
Chicago Tribune reviews RIM’s BlackBerry Storm: ‘Can’t compete with Apple’s iPhone’ - November 20, 2008
Gizmodo reviews RIM’s BlackBerry Storm: ‘Heavy, laggy, sluggish, unstable, clunky, and tiring’ - November 20, 2008
Engadget reviews RIM’s BlackBerry Storm: ‘Frustrating, inelegant, uncomfortable; a disappointment’ - November 20, 2008
PC World reviews RIM’s BlackBerry Storm: ‘Awkward, disappointing; a failed experiment’ - November 20, 2008
BlackBerry Storm: No Wi-Fi. No iPod. No iTunes App Store. No sale. - November 14, 2008

Sharma and Silver contines, "'The execution here left a few things lacking,' said Anton Wahlman, a consultant who advises makers of hardware and software for mobile devices."

Full article here.


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Jan 26, 09 - 10:19 am Comment from: StormTard

H click E click Y click , click SPACE click F click U click C click K click SPACE click Y click O click U click SPACE click , click SPACE click M click D click N click ! click RETURN click RETURN click S click E click R click I click O click U click S click L click Y click , click T click H click O click U click G click H click , click I click SPACE click H click A click T click E click SPACE click T click H click I click S click SPACE click F click U click C click K click I click N click G click SPACE click S click T click O click R click M click ! click

Jan 26, 09 - 10:20 am Comment from: steve516

A smart phone is a bit of a misnomer for the Storm.

Jan 26, 09 - 10:24 am Comment from: macaholic

If you set expectations low enough, a tin can with a string will meet them too!

Jan 26, 09 - 10:44 am Comment from: CourtJester

Stephen Fry, raconteur, actor, TV presenter, Apple enthusiast and general smart arse had this to say about the Storm.

'If you want a BlackBerry – and why wouldn’t you? – make a Bold move and steer away from the Storm.

He was being kind to business users.

http://www.stephenfry.com/

Jan 26, 09 - 10:51 am Comment from: Macaday

The article also says they are making 250,000 a week to meet demand.

Uh??

In fact it was worse:

Mr. Balsillie said RIM considers the Storm "an overwhelming success" and is making 250,000 devices a week to meet demand.

Jan 26, 09 - 11:18 am Comment from: SnowMan

Careful, some bias is showing. How is the premature release of the Storm any different than the 3G iPhone ??

Jan 26, 09 - 11:29 am Comment from: ALCie

Someone needs to keep these headline in check. The idea that it "fell flat" is pure speculation. Ive read reports saying that returns are "in the single digits."

Then again, looking at the poll on the left, why do I even bother coming to a site with such blatant bias?

Jan 26, 09 - 11:32 am Comment from: idiot proof

thats an easy one, one is a great phone which had a slightly dodgy upgrade path and the other one is a dodgy phone who few will be even slightly interested in upgrading... why?

Jan 26, 09 - 11:34 am Comment from: HD Boy

No WiFi, No sale.

WiFi is one of four essentials feature in modern smartphones, the others being a cellular radio, a GPS receiver and a big touchscreen display.

The best smartphones -- and for now, the iPhone is all alone in this category -- are more than mere cell phones. They are a new breed of PDA, folks -- a multi-tasking device that makes the Star Trek "tricorder" pale in comparison (except of course for that medical-scanning tricorder, carried by Starfleet's Dr. Leonard McCoy, which may be the coolest, handheld device ever conceived).

http://en.wikipedia.org/wiki/File:20071210-672_startrektosclassictricorder.jpg

Apple's iPhone is part handheld computer, "netbook" device (Web and e-mail), video player, music player (an iPod -- the advanced .m4p and .mp3 player, not merely an old-fashioned .mp3-only player), camera, GPS, a gaming machine and a portable computer hard drive.

WiFi is the essential link that allows state-of-the-art smartphones to morph into elegant universal remote controls for your computer and hundreds of networked household devices. Already, applications are available to transform the iPhone (via WiFi) into the smartest "touchpad" remote of all time.

The iPhone makes the Blackberry Storm -- and Captain Kirk's personal tricorder -- look like toys. And it is the software interface that differentiates each modern smartphone. Of course, no company (certainly not Verizon or RIM), does software as well as Apple.

Verizon executives (Klingons?) don't know it yet, but they've already lost this epic battle.

Jan 26, 09 - 11:59 am Comment from: Randian

You're absolutely correct, HD Boy!

No matter what service one uses, 3G connectivity can be spotty and unreliable. This means that WI-FI is absolutely and undeniably necessary on such devices. Period. Case closed.

No Wi-Fi, no sale, no nothin'!

Jan 26, 09 - 12:15 pm Comment from: Predrag

SnowMan,

but seriously, how is it even possible to compare the initial problems of iPhone 3G to the near-uselessness of the Storm? The only reason they may have generated similar levels of noise is because people generally have extremely high expectations from Apple, whereas RIM is probably cheered when they deliver anything decent at all.

Jan 26, 09 - 12:38 pm Comment from: crazzyy

@Randian

I agree 100%

Jan 26, 09 - 12:41 pm Comment from: yawn

the latest beta OS. build (.87) is fantastic in improving speed and offer a full keyboard in both veritcal and landscape so it's getting better with each build and Apple fans hate that fact.

iPhone EDGE had it's share of issues too and last I checked iPhone is the one marketed and labels a toy at pretty much every company on the planet. How's those iPhone deployments going?

iPhone = Consumer device for consumers. Apple isn't doing anything to change that.

Storm = Very capable of doing both and while it has it's issues it's coming along and that is more than I can say for iPhone working in enterprise. it's a joke and Exchange support is basic if anything. let me know when you can:

Edit documents
Save documents to the device
Set out of office
Calendar Free / Busy lookup
Calendar functionality in general on iPhone sucks
Manage multiple mail accounts effectively
Notes Sync

Jan 26, 09 - 01:14 pm Comment from: Gabriel

Gotta love the RIM fans who come to an Apple-based website in order to get all defensive about the company they choose to champion. Do they provide a dose of reality, or merely knee-jerk fear-based bluster? We shall see.

Jan 26, 09 - 01:47 pm Comment from: AppleRIM

Can you fathom that their our fans who *GASP* user a Mac and prefer RIM for their mobile needs?

Imagine that?

Jan 26, 09 - 02:07 pm Comment from: ahahahahhaa

hahahahahahahahahahahahaahahahahaahahahaahahaahahahahahahagiggle smirk ahahahahahahahahahahaahahahahaa

mdn magic word: straight as in " the blackberry storm went straight to the toilet as another shitty item

Jan 26, 09 - 02:24 pm Comment from: Cubert

StormTard,
I'm amazed you typed all that and still got the first post.

Jan 26, 09 - 02:50 pm Comment from: Zune Tang®

@ Cubert

Please discontinue your comments. They are getting tired, just like your old brown Zune.

StormTard is anti-Storm - don't you get it? When you get your GED let us know and then your comments will probably be better.

Jan 26, 09 - 03:10 pm Comment from: SAB

The only person that I've seen with a Storm so far couldn't figure out how to unlock it! I'm not kidding, he sat there for about five minutes trying to figure it out. He even handed it to me and asked me to try. It kept saying to press the lock key to unlock it, but there was no "lock" key on the phone! I didn't spend more than a minute with the thing, so maybe I missed something, but how hard is it to program a simple lock function? My 85 year old grandmother who barely knows what a computer mouse is could figure out how to unlock my iPhone.

Jan 26, 09 - 03:31 pm Comment from: Zune Tang®

@SAB - good comments
@Cubert

I agree - I've seen the same thing when Cubert tried to use the Storm, He first tried sticking it in dark places but that did nothing except stink it up.

Finally he made a call, but, seriously, it has no sensor, so when your face goes against the screen to talk you can inadvertently hang up on people or put them on mute - I have been muted and hung up on by my friends that have Storm!!

Jan 26, 09 - 03:33 pm Comment from: Zune Tang®

@yawn

BS BS and BS

Why post here at all? What is your F point? This is MDN - go back to "crackberry" or whatever the heck you dipsh***s call your non-app store renegade community. Go be free with your non-wi-fi rushed-to-market piece o' junko bucko.

Jan 26, 09 - 04:03 pm Comment from: Ottawa Mark

MacWorld gave the Storm 4 mice out of 5...think it comes down to the SW update...

Jan 26, 09 - 04:17 pm Comment from: Zune Tang®

@Ottawa Mark

I have used the Storm a lot. It does not come down to any updates. The interface is ridiculous and makes no sense in many places. Try it before giving it praise you BS'er. What is your point in posting anyways?

P.S. I know you actually live near Vancouver - not near Corel's empire city. By the way, your Corel website is so wonderful - ha!

Jan 26, 09 - 04:24 pm Comment from: Gabriel

Gotta give props to the Zune Tang - awesome dude for putting people in their place, and rightfully so. He is 100% right

All these posers and goons lurking and ruining MDN. Storm will pass, so to speak, because it sucks a**

Jan 26, 09 - 04:29 pm Comment from: ken1w

@ SnowMan

> Careful, some bias is showing. How is the premature release of the Storm any different than the 3G iPhone ??

Most customer were happy with the 3G iPhone, as released. They were even happier with any subsequent updates to software. That's a big difference...

Jan 26, 09 - 04:35 pm Comment from: Summertimeer

@ken1w

Ah - I agree.

@SnowMan

you are totally biased - you are a crackberry lover and you have no iphone and no Apple products. why here?

Jan 26, 09 - 04:36 pm Comment from: Yawn

Zune - unsure why your so hostel, I am a Mac user (multiple products including an iPhone) so I wasn't aware this is some F cult of Mac site where you all sit around stroking off how great Apple is and everything else is false.

The Storm while not to your liking is a decent device and as much as you dislike it I feel the same about the iPhone as a valid WORK related powerhorse. Web / Media / Apps - no doubt but that is what I do on the weekends. I need to manage my day and for now it's still Blackberry.

Sorry if an Apple user reading news and posting an honest opinion is so hated here. Get out of your room every now and then.

Jan 26, 09 - 04:39 pm Comment from: Zune Tang®

@Yawn

More BS BS BS

You clearly have no iPhone. You have a Storm and are just pushing your stale junk here. You spelled hostel wrong - it is "hostile" and that is what you are. You love the Storm and its non-app-store no-apps-at-all java crap. Why don't you ask your current middle school teacher if she can help you learn to use a computer - and get a Mac.

Jan 26, 09 - 04:40 pm Comment from: Gabriel

I don't think anything about the Storm is business grade. It is pure junk, pure junk, pure junk, pure junk, junk, junk.

Jan 26, 09 - 04:42 pm Comment from: Yawn

You want a picture of any of my Apple products including my iPhone you drop me a email and I'll gladly take one.

My OP with noted missing functions on iPhone are valid and if you can't grasp that you never used a Blackberry. The kettle is black my friend.

Sorry .. long day and I do enjoy that flick HOSTEL!!

Jan 26, 09 - 04:53 pm Comment from: Zune Tang®

@Yawn

BS - you are school-age child. What Apple products do you have? Of course we don't need a picture. Oh, guess you have to quickly check models and specs at the Apple store.

Tell us this then, WHY are you typing your comments from a WINDOWS PC? Hmm? That was our first clue that you were BS.

Jan 26, 09 - 04:58 pm Comment from: Yawn

Ha .. I'm almost 40 ..

Let's see in the basement. IIe, IIfx Mac Classic. Still in use a G4, iMac. Various iPods and a iPhone Edge (jailbreaked)

I'm at work so I use what they provide my friend.

Jan 26, 09 - 05:04 pm Comment from: Zune Tang®

@Yawn

Why pretend to be a Mac user and act like you have SO MANY macs in the basement. Is that where you live, at 40, in your parent's basement? Plus you have "Various iPods"

You admit to be using a Windows PC at work. iPhone Edge - is that some kind of secret talk between you and your brown Zune? We don't call it that, just an iPhone. The 3G 2nd gen is just mentioned if people want to show off. Is that what you want - to show off your knowledge of Apple that you learned by reading a blog today about history of Mac.

Bottom line: You are not at work.You are a young student and you have no Mac. You admit that you are not using one now and I'll bet $20 you won't be using one later either. What kind of work? Dirtying diapers?

Jan 26, 09 - 05:07 pm Comment from: Yawn

Whatever man .. moved out at 19 and didn't look back.

You have issues and if you need to validate them on some Apple news blog more power to you.

Jan 26, 09 - 05:09 pm Comment from: Yawn

Ok .. I admit it. I do not have a Mac. But I want one. Why can't I be a part of the conversation? Isn't it good enough that I am showing some enthusiasm.

I'm saving up money to hopefully get a Mac Mini, maybe a refurbished one, and then I want to learn to make iPhone applications next year when I start my junior year in high school.

No need to be so rude. I actually am at work. I clean tanning machine beds after school before going home with my Zune to play my favorite tunes from B. Spears. Zune forever.

Jan 26, 09 - 05:11 pm Comment from: Zune Tang®

@ Yawn

Thanks for finally coming clean. You are welcome here and we hope you do get a Mac. Sorry if I was too harsh.

Jan 26, 09 - 05:13 pm Comment from: Yawn

One more thing .. I do have a jailbreaked iPhone .. but it does not have AT&T;service. I got it from a friend at school. Cool to use and hoping I will get service for it on my birthday!

Jan 26, 09 - 05:14 pm Comment from: Yawn (not the poser)

Zune - you just descriped the bulk of iPhone developers.

Your a pretty funny guy no wonder your wife left you. Guess she got tired of you wearing the same sorry old Applet-shit.

The only cleaning I do is after I'm done with your wife.

later

Jan 26, 09 - 05:14 pm Comment from: Dragon Baller

@yawn and zune

Good to see peace in the world! Lets all welcome yawn to MDN. It takes guts to come clean like that!

Jan 26, 09 - 05:16 pm Comment from: Zune Tang®

@Yawn (not the poser)

Funny except for Yawn is a child and is reading this. Have some decency. No near 40 year old would write what you wrote. You disgust us all.

Jan 26, 09 - 05:22 pm Comment from: Zune Tang®

@Yawn

I'm sorry I came off like a A$$. I realize many of the points you make are valid and while I liked my wife, I like my Apple products more.

Let me know if you need help cleaning those tanning beds.

Jan 26, 09 - 05:23 pm Comment from: Yawn

Funny, why can't "Yawn (the poser)" face me like a man? That question answers itself.

Jan 26, 09 - 05:26 pm Comment from: Zune Tang®

Any time and place and the only thing left will be the number to call so someone can come pick your sorry beaten ass up.

Jan 26, 09 - 05:27 pm Comment from: Zune Tang®

Dear "Yawn (not the poser)"

Everyone knows I do not write like that, I am not such an unsophisticated uneducated twit to write "A$$". If you want, we can take this to the parking lot where I can kick your little brown Zune into pieces.

P.S. By saying that Yawn is like all iphone app developers, you are putting all of us programmers down. Boy, you are really a Microsoft slug aren't you? Shame on you and you haven't even had a boyfriend yet.

Jan 26, 09 - 05:31 pm Comment from: Gabriel

@ "Yawn (not the poser)" pretending to Zune Tang

Where are you? Stop hiding behind your PC and using her name. Is that the best you've got? Her name?

I know you are uneducated and unhappy, but try and look on the bright side. There is a world of tomorrows and things will get better. I can promise you that. Peace be with you and hope you get a Mac someday (and an iPhone too).

Jan 26, 09 - 05:31 pm Comment from: ZuneTang®

I'm sorry I didn't know a programmer is capable of kicking anything. I'll try not to get your mock black turtle neck too bloody.

I offered an OPINION on Storm and how iPhone is not the be all / end all for business functionality. I'd wager a large portion of the 500,000 sold were bought for that purpose and NOT media / Appstore. Which judged most of it is likely MADE by high school kids and half backed "programmers" who go kicked to the curb in the early 90's.

Jan 26, 09 - 05:33 pm Comment from: Summertimeer

tough to tell who is who, but I think Zune wins that round OUTRIGHT!

Jan 26, 09 - 05:35 pm Comment from: Yawn

Of course he/she did. This is MDN after all and anything Apple related is by default the winner.

My mom's saying it's dinner time. 3,467 days till I can buy a refurbished Mac-Mini!!

Jan 26, 09 - 05:35 pm Comment from: Gabriel

@ "Yawn (not the poser)" pretending to be Zune Tang

You are full o crappola.

I use my iPhone for business and everyone I know does also. We are not interested in music and iTunes. Boy, your bias is really showing and your comments suck ass.You are stupid, sorry but you are. Please stop sharing your opinion because it is uninformed and dumb. Bet you are too.

Jan 26, 09 - 05:39 pm Comment from: Zune Tang®

Boy, since I was gone there is a lot of activity here. I did not write half that stuff up there.

@Yawn
Wow, hostile and aggressive. Maybe you will have a boyfriend one day and be more calm. It helps to let "it" out sometime. That's why I have Zune Tang to spare. I have to leave my job now, where I use an APPLE computer all day and where I hire and fire dozens of people like you everyday for bad attitudes. Watch yourself when you come back please.

Jan 26, 09 - 05:40 pm Comment from: Yawn

@Gabriel

My point was iPhone doesn't offer the same level of functionality so you and all the classy people on here (who can't stand any Apple shortcoming) made a point to just attack based on what?That Blackberry does SOME things better?

The bias on here is very clear. Good site - lame people.

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