“Rogers suffered embarrassment in an iPhone launch again today as Electronista readers have reported that the company’s activation system has shut down completely during the iPhone 4 release,” Electronista reports. “Many customers have been unable to get Apple’s device activated nationwide and in many cases are being told to go home with reservations for the devices. All other carriers, including Rogers’ own sub-brand Fido, weren’t affected by the issue.”
Advertisement: Scratch proof your iPhone 4 with invisibleSHIELD.
“At Apple stores, where every Canadian carrier is an option, customers shopping for Bell, Fido, Telus and Virgin models have been moved to the front of the queue, which still exists at many stores,” Electronista reports. “Unlocked customers could also get their devices, although any planning to get a Rogers micro SIM will still have to wait themselves.”
Electronista reports, “The issue has triggered frustration from Rogers subscribers, who have never faced an iPhone launch day without major issues.”
Read more in the ful article here.
MacDailyNews Take: Sorry, Rogers customers! Take it from us AT&T customers, we understand your frustration totally. Boy, Rogers always seems to find a way to screw you, eh?
iPhone 4 Hot To Trot.
Why I am not surprise, Roger service still sucks!
It’s the Telco stupid.
A little history, Rogers bought AT&T in Canada…..funny
Gotta love that little “eh” at the end of the MDN Take.
Rogers sent us a letter last month informing us that they had overcharged us $132 in the past year.
Last week they called and told us they were offering a 20% discount on our internet service.
I get over 2500 kbps download
Very few if any dropped calls, and they only occur in a very hilly part of the area in the next county. In which I shut off my 3G for the short period I am traveling through there.
If my cable goes down they respond virtually immediately. On-line, on-the-phone or in person.
Maybe because your attract more bees with honey than vinegar.
Got my iPhone 4 from Bell Canada today. No issues.
The Roger website on an ordinary day often has performance issues. Can’t access account information, can’t access phone upgrade information, slow or hangs on ordinary tasks.
No phone for me today. But in all fairness I just wasn`t up to hitting EVERY outlet in Toronto, tried my local Rogers store, no dice, I WILL GET AN IPHONE 4…… just not today, or maybe even next week by the looks of things.
Rogers network is reliable, I give you that. I’ve had zero problems in the last year. But they are still over-priced and nag you as soon as your bill is past due. Not once have I received a Thank You call from Rogers. It’s always “when are you going to pay your outstanding balance?”… annoying when I’m paying them hundreds of $$$ every month.
And the MyRogers online site sucks, too…. forgot about that. They have an iPhone app, too, but it’s just as sucky. At least it works satisfactorily when it works.
In Finland Soneras system had a meltdown too.
Their sales system crashed little after 9 am because of the iPhone orders.
AT&T has been a stellar provider in the states. Excellent data coverage, a far better 3G network than Verizon, great customer service. Like Steve Jobs and Tim Cook repeatedly say, AT&T has been a great partner for Apple.
Not really. My activation went off fine and I think they have the best price, $159 for 16G, best options – iPad/iPhone data sharing, and great $30 6G data promotions. And their service when calling is domestic and helpful n
Was first in line today at a Rogers store in Oakvill Place. I actually got my two done just before the meltdown. I am glad. I wouldn’t have been able to make it through my weekend at the cottage without it. It is amazing. And, I can’t make my signal drop.
Rogers… what a terrible, terrible manipulative company. Just last week they LOWERED monthly download limits and announced they are charging more for their service. A blatant response to Netflix coming to Canada.
This shitty almost-monopoly is stifling innovation and citizens access to the internet.
SHAME ON ROGERS!!!!
I’m ready and willing to get screwed by TelCel! just bring it to Mexico PLEASE!!!!
@Cubert
I didn’t even notice the “eh?” at the end of the sentence. I guess I am firmly Canadian.
Just went to Fairview mall in T.
Huge line up and lots of cheering when folks get let in. I will wait.
As pissed off as I am at Apple’s horrible performance with this launch, fido and Rogers did even worse and their day to day service as well as their pricing is the pits. I’m not sure anyone alive in Canada will be thinking anything other than “Ha-Ha” about this.
Those nasty, evil anti-consumer b*stards deserve to fail.
http://www.aneesoft.com/tutorials/iphone/apple-iphone-4g-reviews.html
Come on Apple, give T-Mobile the chance to screw me over in the USA, please!
That’s what I call a good rogering.
I remember the iPhone v1 launch day, for some it was three days before they could activate.
In Sweden all four big mobile operators webservers more or less crashed after midnight on July 30th when they started taking orders for iPhone 4. I seems iPhone practically sold out first day. Weborders after 24hrs are estimating delivery in 3-4 weeks!
[Rogers’ own sub-brand Fido].
Uh. Let’s clarify. Rogers’ “innovated” to get GSM by buying Fido.
–
MDmac is a Rogers’ employee.
–
[Netflix coming to Canada.]
Netflix will fail in Canada. Because of the bandwidth holders. Put money on that prediction.
–
[That’s what I call a good rogering.]
Indeed.