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Top 10 myths and misconceptions about Apple Macs in the Enterprise
Monday, August 04, 2008 - 09:27 AM EST

Multi-platform consultant Ryan Faas (who has lived the life of both a Windows and Mac sysadmin) examines the top ten assumptions about Macs in the enterprise, exposing the myths and facts.

"For most people, when they hear the name Apple, they think of consumer-oriented products such as the iPod and iPhone or of design professionals and educators using Macs," Fass writes.

MacDailyNews Note: A $138 billion American multinational technology corporation with more than 20,000 permanent and temporary employees worldwide is Mac-based and has been for over two decades.

Fass continues, "Most people don’t immediately associated Macs (or Apple) with major business or enterprise environments. And yet, a recent survey by Yankee Group Research Inc. found that 80 percent of businesses today use Macs in some way (nearly double the 47 percent reported from a similar survey performed two years earlier)."

"To help make sense of the facts, this article presents the ten most common myths and misconceptions about Macs in the enterprise (as well as some accurate facts)," Fass writes.

Fass' Top 10 Assumptions, Myths, and Misconceptions about Apple Macs in the Enterprise:
• Lack of Business and Office Software Tools
• Only Creative Types Want Macs
• Difficult to Integrate with Other Server Platforms
• Macs Are Difficult to Deploy, Update, and Support
• There Are No Enterprise-Level Support Options from Apple
• Macs Are Inherently More Secure and Not Susceptible to Malware (Mac workstations shouldn’t be considered immune to viruses, malware, or other security threats.)
• Moving to Macs Is a Difficult Transition
• There Are No Client Management Solutions for Macs
• Apple Is a Consumer, Not a Business or Enterprise Brand
• Macs Are More Expensive

Full article here.

[Thanks to MacDailyNews Reader "GizmoDan" for the heads up.]


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Reader Feedback: ( = registered)

Aug 04, 08 - 08:33 am Comment from: John

9 of them are correct.
Macs Are Inherently More Secure and Not Susceptible to Malware (Mac workstations shouldn’t be considered immune to viruses, malware, or other security threats.)
This one is totally WRONG! Macs don't get viruses, there is no malware, and Macs are more secure period!

Aug 04, 08 - 08:34 am Comment from: Tiger

He forgot the most important one.

11. Macs make make IT staff redundant.

You don't need as many, but they make more money!

Aug 04, 08 - 08:44 am Comment from: Julian

my PC's motherboard just crashed a week ago, and i got sick of fixing parts again with a custom made PC. my PC is socket-478 based and it has seen LOADS of problems over the years, been formatted countless times (the last 2 years i only formatted 1 time, which is a great achievement), and tried almost all anti-virus/antispyware programs (norton which sucks, pccillin which eats up resources, AVG which is really CHEAP!, BitDefender which eats over 1GB RAM over a long period of operation).

been doing a lot of my college work from my sister's iBook G4 running Leopard.

Now I'm proud to say that my family just got a brand new 20" iMac with 4GB RAM.

A worthy switch!

ONCE YOU GO MAC, YOU NEVER GO BACK!

Aug 04, 08 - 08:45 am Comment from: ron

How many times do we have to publish this? Oh! OK, every three and a half weeks. Got it.

Aug 04, 08 - 08:48 am Comment from: Julian

ps: thanks to my bro-in-law for introducing apple to us.

as of this week, our household has 7 macs (ibook g3, ibook g4, blackbook, 2 20" iMacs, 1 MacbookPro, 1 Macbook Air) and 8 iPods from the 5th generation to ipod minis and the ipod classic.

Aug 04, 08 - 08:50 am Comment from: ragarcia

The question is what is Apple doing to dispel these myths.

IMHO, they do nothing to dispel these myths.

If they started taking these myths seriously and dispeling them one by one, with serious straightforward advertising which talks about specific software/services that address the myth then the world would be in for a serious awakening.

Aug 04, 08 - 08:51 am Comment from: Nick Fury

"as of this week, our household has 7 macs (ibook g3, ibook g4, blackbook, 2 20" iMacs, 1 MacbookPro, 1 Macbook Air) and 8 iPods from the 5th generation to ipod minis and the ipod classic."


So, you don't like the iPhone? (j/k wink)

Aug 04, 08 - 08:59 am Comment from: DLMeyer

"Only Creative Types Want Macs"
"Difficult to Integrate with Other Server Platforms"
"Macs Are Difficult to Deploy ..."
"Moving to Macs Is a Difficult Transition"

and
"Macs Are More Expensive"
Actually are All True! After a fashion. Mostly, though, because you need to deal with your typical Mac-phobic IT department to get any of it done!
That last point is true in any case. Up to a point. Macs do cost more than the PCs most Enterprise workers find on their desktops when they trudge in every dreary morning. Twice as much, frequently. Now, it's true that those Macs are twice as capable as said PCs, thus worth the extra cost, but if all you need is that sub-$500 PC, why spend over $1,000 for a Mac to do the same work? Tiger's point is well taken, but is a hard sell to a CTO or CIO who'd rather grow their staff and budget rather than shrink them. Sure, SHE needs a Mac - she's a "Creative Type" - but there are so many Worker-Bees out there that could get by with an HP calculator that requires support from People Who Report To Her ...

Aug 04, 08 - 09:05 am Comment from: here is a truth

DL is confused

every post is wrong

please type on a dell and STFU

Aug 04, 08 - 09:34 am Comment from: THE.MAC.GOD

"Overall, however, Macs enjoy a good deal of security by obscurity. There is a much greater payoff in developing attacks on an operating system that is used by the vast majority of users than there is to developing one employed by less than 10 percent of the population. Eventually, as Mac OS X (either on Mac computers or in embedded form on devices like the iPhone, iPod Touch, and Apple TV) gains greater traction in the marketplace, malware attacks and virus threats will likely become a greater issue. For these reasons, Mac workstations shouldn’t be considered immune to viruses, malware, or other security threats"

MDN: You may want to send him your diatribe on "Security through Obscurity."

Aug 04, 08 - 09:51 am Comment from: Al

Mission critical workstations should not be considered invincible. There is a lot of company assets that could be stolen from an unprotected Mac.

Besides, a Mac could become a Typhoid Mary and infect every PC in the building over and over again by passing along PC malware and still hum merrily along totally uninfected.

Enterprise Macs need protection.

Aug 04, 08 - 09:51 am Comment from: DogGone

Having got our IT dept to set up windoze on my MBP and work with Parallels, I can say that it is not straightforward to FULLY integrate a Mac into windoze environment.

But it works mostly - I can use their VPN to get onto the servers.

My main complaint is that Mac Office is slower and has annoying little differences that has led me to use the windoze version in most cases.

Aug 04, 08 - 10:16 am Comment from: Nick Fury

"Enterprise Macs need protection."

Enterprise Macs need Chuck Norris.

Aug 04, 08 - 10:24 am Comment from: theloniousMac

"There Are No Enterprise-Level Support Options from Apple"

There are, but Apple is woefully lacking in this area. Their Enterprise level support is clueless on how to deal with large IT organizations. They need to start with hiring lots more Systems Engineers at Apple and tasking them with making Apple successful in the Enterprise, not assisting clueless sales types.


"Moving to Macs Is a Difficult Transition"

It can be. People accustomed to Windows often have a difficult time switching to a Mac. You need Mac knowledgeable people on your team if you undertake this endeavor. Many IT organizations just royally screw up Mac transitions. They don't know OS X, believe it to be easier from a management perspective than Windows, and stumble around clumsily creating a big mess, then blaming the OS. Windows guys are not Mac guys. IT needs to face that fact.

"Apple Is a Consumer, Not a Business or Enterprise Brand"

Who's fault is this misconception? Steve Jobs never takes the stage and talks about what Apple is doing in the Enterprise market place. That last thing Apple announced was the discontinuing of the only official enterprise product they had, Xserve RAID. Every "success" story on their website is about some musician or artists or photographer and how he used iPhoto to turn his bunch of static images into a heartfelt moving tribute to Janice Joplin or something.

When people talk about the Enterprise, Apple is never in the discussion. When people talk about consumer devices, Apple is all over the discussion.

This is not a myth.

Aug 04, 08 - 10:30 am Comment from: mossman

@John,

The article used the spectre of security through obscurity, but I will kick your ass and that of any other Mac user who claims Macs are immune to viruses, malware and security threats.

That security issues are discovered for Macs is a given--otherwise Apple wouldn't release security updates!

We're also NOT immune to malware which are user-run. While malware can't trash the entire computer without an admin password, wiping out your local, personal files is nothing to sneeze at either, even if you have backups.

The ONLY thing we can say we're currently "immune" to are viruses. No matter how remote the possibility is of a self-perpetuating Mac virus though, it's not zero. Saying Macs don't have viruses is fine; saying we're immune to them is just asking to eat crow if it ever happens.

Aug 04, 08 - 10:36 am Comment from: Not One

"Every "success" story on their website is about some musician or artists or photographer and how he used iPhoto to turn his bunch of static images into a heartfelt moving tribute to Janice Joplin or something. "

Because, despite what MDN readers may wish, there are no enterprise success stories. There is not one business which has switched the majority of it's desktop and server infrastructure to Macs which has outperformed it's Windows using industry peers. Not One.

Aug 04, 08 - 10:46 am Comment from: Sir Gill Bates

It's just a matter of time before we have to load our Macs up with software for viruses and malware. I'm sure Symantec and McAfee just can't wait. We might as well enjoy our peaceful existence while it lasts.

Aug 04, 08 - 10:48 am Comment from: Nick Fury

"Every "success" story on their website is about some musician or artists or photographer and how he used iPhoto to turn his bunch of static images into a heartfelt moving tribute to Janice Joplin or something."

And everyone that uses generalizations is always wrong 100% of the time.

http://www.apple.com/business/profiles/

Idiot.

Aug 04, 08 - 10:54 am Comment from: Sir Gill Bates

"Because, despite what MDN readers may wish, there are no enterprise success stories. There is not one business which has switched the majority of it's desktop and server infrastructure to Macs which has outperformed it's Windows using industry peers. Not One."

I can't dispute your statement since I don't know where to find this information. But it seems to me that there is more involved in one business outperforming all others than just the type of operating system they use. Companies aren't run by the IT department.

Aug 04, 08 - 11:16 am Comment from: Predrag

Not One:

Well, aside from the $139B, 20,000-staff multinational high-tech company that makes computers, software and personal electronics and is almost 100% Mac (and that includes their accounting, sales, etc), there are, among others, Auto Warehousing Co. (some 1,000 desktops moved from WinXP to Mac), then Axel Springer AG (AG means a publicly traded company), with some 12,000 desktops moving from Win to Mac.

There are many more examples out there. You need to learn to use Google before posting.

Aug 04, 08 - 11:24 am Comment from: Bullshit Grinder

I stopped reading that thing at No. 7. The writer damns with faint praise when he doesn't stir the FUD with lies — safety through obscurity and a "limited amount" of viruses. Jerk.

Aug 04, 08 - 11:31 am Comment from: Reality Check

Apple is no-where near ready for the enterprise. For small businesses, academic use and niche applications maybe, but not the enterprise in any sense of the word. Microsoft does properly understand this market and has a properly integrated suite of products that work together seamlessly in this regard - I'm thinking of, for instance, Microsoft Office, Visio, Communicator, Sharepoint and MS Enterprise Project all seamlessly work together to support collaborative working across multiple sites and between products. There's simply no equivalent on the Mac - sure you can cobble together a bunch of tools, but that's not an enterprise solution. I'm not arguing that Microsoft's solutions are without their flaws, but there's no competition, and certainly not from Apple.

Aug 04, 08 - 01:19 pm Comment from: Micro Me

As the sole Mac hold-out in an organisation of about 400 staff, I agree that Apple hasn't done that well in the enterprise.

But I sense that they may be working to change that. Full Exchange support, as promised in Snow Leopard, will be a good start.

Aug 04, 08 - 01:33 pm Comment from: theloniousMac

Nick Fury...
You cowardly mindless twirp. You pathetic excuse for troll. (You started the name calling. I'm just carrying on with your low level in order to address you in a way you might comprehend).

Uh, show me a 3M. Show me a Bank of America or any financial institution. Show me a BB&T;Corporation, Show me a CMS Energy Corporation. Show Safeway Inc., even. Show me any fortune 500 company.

You can't.

Apple is still NOT a player in the Enterprise market. Yes, there are a smattering of 2 bit mom and pop small businesses. Yes many companies are experimenting with Macs here and there, but any serious enterprise clients? None that I'm aware of. Except Apple themselves of course. Even their centralized IT doesn't run on Macs.

Look at all the stories after this one on this site. iPhone, Iphone Ipod, iThis, iThat.

Apple has turned themselves into a consumer company. It's clearly the direction THEY wish to take.

You Frickin bozo.

Aug 04, 08 - 01:34 pm Comment from: Xavier

@Reality check
There are some products that are getting close to what you mention, for example, Lotus Notes/Domino, which includes in the same package or other productos from the SAME supplier (IBM) the following:
Notes (mail and workflow applications)
Quickr (Sharepoint like functionality),
Sametime (IM Messenger (with Video and awareness in the other products))
and some other stuff that makes wikis, blogs..available for your intranet.
All the above are integrated and come from one single vendor.

Now, considering that Office for Mac now has synchronization with Contacts, iCal, and the equivalent of Project (Merlin) also synchronizes with iCal and contacts (useful for assiging workload and activities)

I would then disagree with saying that Apple (or the Mac) is "no-where near ready" unless you are a MS salesman...

And considering the advances going on with SAP, Oracle on the Mac I think are encouraging...for the enterprise

I think that maybe (have no proof) the Apple weakness is not having enough people or very specific products for the enterprise


HOWEVER....
I would like to know how a 138 Billion company solves this problem? WHAT DOES APPLE use internally? Does it really only use Mac based software?...knowing this would help this discussion a lot instead of "counting how many angels..."

Aug 04, 08 - 01:36 pm Comment from: theloniousMac

Ok. Here's the ONE story I know of:

http://macdailynews.com/index.php/weblog/comments/17765/

"Axel Springer AG, one of Europe’s largest newspaper publishers, with 10,000 employees and more than 150 papers in 30 countries, including its flagship Die Welt, announced on Friday that it is switching its entire operation from PCs to Macs," Philip Elmer-DeWitt reports for Fortune.

CEO Mathias Döpfner lists four reasons for the change:
• Most of the company’s layout work was already being done on Macs
• Macs are more user friendly than other computers
• Apple creates the most elegant computers
• Macs are cheaper to buy and easier to maintain than they were in the past

Aug 04, 08 - 01:47 pm Comment from: ElderNorm

I just have to laugh at all the MS trolls out there. They suffer with viruses, spyware (a really big one for me), crashes, slow operation, odd ball problems (there are several where the processor just goes to 100% on odd ball operations and you just have to wait for it to come back. weird),

Then they come back and say, "Well, a Mac COULD have a virus some day!!!, So there its just the same."

Apple is not perfect , just close. Its hardware is not perfect, just close. and its software is not perfect, just close.

Microsoft, on the other hand, ..... well,....... er...... hey, its a Monday already. I am just no going into that mess. grin

en

Aug 04, 08 - 03:14 pm Comment from: Sir Gill Bates

theloniousMac,

Wasn't there a large automotive parts distributor who was switching to Macs also? I can't remember the company, but it's been within the last year.

Aug 04, 08 - 03:50 pm Comment from: OwenSound

Yes, how DOES Apple handle its own IT? Does anyone know? How could we find out? It would be useful to know as a best practice model for planning other enterprise implementations.

Aug 04, 08 - 09:02 pm Comment from: Swordmaker

@Thelonius Mac

Japan bank turns to Apple for pre-IPO makeover
Mon Apr 10, 2006 1:20 AM ET
By Jonathan Soble

TOKYO, April 10 (Reuters) - On the 16th floor of a central Tokyo office tower, rows of workers sit perched behind the cool white lines of Apple Computer Inc.'s (AAPL.O: Quote, Profile, Research) Macintosh desktop machines.

This isn't a graphic design firm or a publishing house -- usually among the few businesses to favour Macs over PCs that run Microsoft Corp.'s (MSFT.O: Quote, Profile, Research) ubiquitous Windows operating system.

This is the headquarters of Aozora Bank, one of three Japanese lenders snapped up by foreign investors after collapsing in the late 1990s.

Now majority-owned by U.S. buyout fund Cerberus, Aozora is sprucing up ahead of a widely expected share listing, and it has asked Apple to outfit 2,500 work stations at its main office, data centre and 17 branches.

The order has made Aozora the iPod-maker's biggest financial industry client worldwide.

"The question for us was how to simplify the environment and bring it forward 15 years in one jump," said Bill Chute, Aozora's chief technology officer and a former tech executive at Citibank (C.N: Quote, Profile, Research).

The Mac's ease of use, reputation for security and flexible UNIX-based platform prompted the switch from Windows, he said.

Aug 05, 08 - 12:29 am Comment from: Nick Fury

@Thelonius Mac: "You Frickin bozo."

Way to miss the point, shit bag. But then, you do it EVERY time.

Re-read it slowly. Forget it. You'll NEVER get it.

Aug 05, 08 - 04:24 am Comment from: @theloniousMac

Nice MDN source, very objective and everything

Aug 05, 08 - 05:26 am Comment from: Nick Fury

"Nice MDN source, very objective and everything"

Since you're obviously too stupid:
http://www.heise.de/newsticker/Axel-Springer-Verlag-stellt-komplett-auf-Apple-Rechner-um--/meldung/110435



http://apple20.blogs.fortune.cnn.com/2008/07/04/axel-springers-10000-employees-switching-to-mac/

Dress yourself?

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